Ok, you're right... I can't post here without providing SOME sort of deeper value. So, as a bit of a small retrospective we thought it would be neat to go through and highlight some of our past posts. As we discussed which to highlight, we thought about giving visibility to the "Most Viewed" posts on this blog, but figured if they are the most viewed already, they probably don't need the help So we figured we'd go back through the archives of 715+ posts and pull out some of those 'sleepers'; the ones with some solid content but which may have gone far under the radar based on our analysis of activity metrics. That in mind, let's get to highlighting!
How to work with Rational Client Support: Part 2- In this second article, dW Contributing Author Kelly Smith outlines the technical support that you get when you license Rational software includes and doesn't, plus what to do before you call tech support. And don't forget to check our Part One, How to work with Rational Client Support: Behind the curtain!
New White Paper released: Deploy IBM Rational License Server 8.1.1 effectively in your enterprise- Here's a GREAT resource for nearly anyone running Rational software! Download the free whitepaper (no registration needed!), read it, and then share it with your colleagues and coworkers to help them be as successful with their own license server implementations as you will surely be!
Improve your Rational Support experience with our automated ISALite tool!- For select products, we've enabled an automated data gathering tool called IBM Support Assistant Lite (ISALite for short). This tool will gather appropriate troubleshooting information for a particular product.
Did you hear the news?- The dW Rational community is open to the public! http://ibm.co/rationalcommunity Like any community, both IBMers and clients get out of it what they put in. In the Rational community, we provide the added benefit of pulling all Rational technical content in real time and presenting it in consumable chunks through the community landing page.
Downloading Products from Passport Advantage- This most excellent video from our friends over at IBM Electronic Support demonstrates how to download software products from Passport Advantage Online, which you can get to from the IBM Support Portal.
Everything You Wanted to Know About Rational Licensing- A good message always bears repeating ... Visit the IBM Rational License Key Center for lots of useful material on understanding and using your Rational license keys...
IBM Rational product support for Mozilla Firefox- This news flash is for all customers who use the Mozilla Firefox browser with our Rational products. Please take note of the direction particulars as they relate to your usage of the browser and level of product support IBM Rational is able to provide...
Introducing our newest blog author: Matt Quimby- You may have seen his name on a few recent posts around these parts: Matt Quimby has joined our team and dug into some of our social business efforts as you'll see below.
Trust and Personal Responsibility in All Relationships- That's a powerful statement. It's also one of IBM's Core Values, one that resonates particularly with me in regards to our social business initiatives… like this blog. Let me explain....
Five Imperatives for ALM, and Business agility: a technical perspective- Here's two videos and two articles for your benefit today; two videos on the Imperatives for ALM covering real-time planning and in-context collaboration, as well as two articles to help you along with business agility from a technical perspective and a tutorial on how to use the Practice Library application. Enjoy!
Lastly, in honor of this milestone, we'd like to thank the folks who made it possible for us to continue:
- YOU!: For following, commenting, reading and sharing. We love being able to collaborate with you here, and elsewhere .... and hope that we will continue to provide you with the information you need, before you need it.
- The fine folks at developerWorks: Thanks for providing a platform for our community of passionate practitioners. Special thanks to Bob Leah and John Holtman, who have patiently provided us with the tools, support, and knowledge we need to be successful.
- IBM and IBM Rational Client Support: Thanks for being forward-thinking and encouraging our exploration of new avenues of client interaction and knowledge-sharing, and for providing the opportunity and support for us to lead the way in social business.
Now let's keep going! Our goal is to continue growing and continue providing you deep value in fun, exciting, and innovative ways. As the quote says: "We have only just begun"!
(Does this mean we've finally leveled up and unlocked the achievement to actually call ourselves bloggers?)