Recycle, reuse! Presented here are the top reused docs in December 2011 across all product sets. These are the docs which were used most often to helped solve your reported cases (PMRs) over the year. We figure if our TSEs are using these docs to help you, then it stands to reason that more of you who aren't calling in can also use these to help solve your issues as well!
- 1250403 & 1250433: How to obtain your Rational license keys1294762: System Requirements for ClearQuest 7.1.x1308308: How to move licenses to a new server1131335: Utility to collect ClearCase logs and diagnostic data on Windows1324456: License Troubleshooting Guide1298482: Create and Manage Your Enhancement Requests in the Rational RFE Community1302974: System Requirements for ClearCase 7.1.x1324457: How to reset a lost DOORS Administrator password1474620: How to install Rational License Key Server 8.1.x on Microsoft Windows1208895: Utility to collect ClearCase logs and diagnostic data on Linux, AIX, HP-UX and Solaris7019698: List of supported domains for functional testing by releases of Rational Functional Tester version 8.21410649: Stay connected to IBM Rational Client Support7016566: About the Rational System Architect Information Center1425572: Specifying Rational Focal Point users or hosts in the option file results in User / host not found error1315781: Available releases and iFixes for Rational PurifyPlus1409007: Unable to apply maintenance to the licenses using Rational License Key Center1474621: How to install Rational License Server 8.1.1 on UNIX1144624: System Requirements for ClearQuest 7.0.x1254371: Enabling a permanent license key over a temporary one in Rational Software Delivery Platform - desktop products1258203: Finding IBM Installation Manager troubleshooting logs1265239: Rational License Server Delivery and Support1317594: How to optimize job and scan configurations for large sites1497844: Rational Directory Server (Tivoli) Certificate expires on 28 April 20111133205: FLEXlm Error -96, Server node is down or not responding, when working behind Firewalls1143292: About ClearCase permissions on Windows1239315: System Requirements for ClearCase 7.0.x.x1265307: Available iFixes and Fix Packs for ClearCase Family 7.x1358566: Uninstalling ClearCase 7.1 on Windows1366509: MustGather: ClearQuest Web 7.1 Server1122368: Exporting and importing ClearQuest schemas1177467: Troubleshooting ALBD startup failures on Windows1358628: MustGather: Enable debugging for ClearCase and ClearQuest installs using Installation Manager1406285: Terminal server remote client not allowed1420620: Starting IBM Rational DOORS Web Access at bootup on Linux and UNIX1574170: "License not available" error while logging into Rational AppScan Source 8.57007823: Updates to Rational Application Developer for WebSphere Software