As a Jazz Administrator, it's important to know the count of active work-items in IBM Rational Team Concert (RTC).
This feature is not available Out-Of-The-Box, you will need to search for the internal dependent service for the IBM Change and Configuration Management (CCM) application.
Steps you need to follow to find the location and work-items count:
1) Login to the ccm/admin web page.
2) Change the Public URL as below:
3) A service page will open, search for 'IDBTableSizeHttpService' and click on it.
4) URL will change to below:
Search for 'workitem' and it will show you the exact count of the active
Note: Even though the work-item is deleted, the counter still increases. Using the above service, you will get the accurate count of active work-items( excluding the deleted one's).
Example: You have 10 work-items. You create a work-item and save it, it will show 11. Next, delete the work-item 11 and create new work-item and it will show 12. So the count is the total of active plus deleted work-items.
Similar steps have been tested for the Quality Manager (qm) application and works fine( replace the 'ccm' to 'qm' application name).