If you are using Rational Team Concert (RTC) 4.0.3, try to modify the value of Filed Against through plan view you will also see the archived values available for selection.
If this issue is encountered, one has come across a known defect.
Here are the details of the defect work item from jazz.net and this is fixed in RTC 5.0iFix002/ 5.0.1:
In case you need a fix, a PMR needs to be raised with IBM Rational Client Support asking for a hot-fix, along with the mention of the existing hot-fixes installed, if any.
Notes from Rational Support
Archived 'Filed Against' values are available in the drop down of Filed Against column in a plan view
Shradha_S 270007543G Tags:  plan rational-team-concert rtc items rational-client-support rational 5,302 Views
Soumya Y Shanthimohan 270004GAQS Tags:  rpt center publib rational-client-support rational knowledge-centers info 8.6 rational-performance-test... 7,210 Views
IBM Rational Performance Tester (RPT) 8.6 onwards, the IBM information center for user assistance is known as IBM Knowledge Center (KC). A KC is a central location for finding and organizing information about IBM products.
Below are the links for the knowledge centers:
Documentation with respect to all the older versions of RPT are also listed as seen above.
Few highlights of KC
1. Narrowing search results by selecting products
If a general search provides too many results, reduce the scope of the search to one or more products. You can also click Add Products... under the search field to add more than one product. Click Done to apply your search scope. Only results from the version, product, or products that you selected are returned. The product you selected is shown on the search bar.
2. Other search tools
To find information more quickly, limit your search results by defining filtering options under Search Results. Only the search results that match your filter selections are returned. In addition to using products, you can filter your search results in the following ways:
Date range : See only topics added or changed in the last week, month, or year, or define your own range of dates.
Tasks : Limit results to specific task types, such as installing, migrating, or troubleshooting. Only documents that are defined as that task type are included in search results. Results might be incomplete if some documents have not been assigned task types.
Operating systems : Limit your search to documents that are relevant for the selected operating system and version.
3. Signing in
To add comments to topics, rate topics, save searches, or create your own collections, sign in to IBM Knowledge Center. Click Sign In in the title bar to open the window where you provide your ibm.com ID and password. Your IBM ID is typically an email address. If you do not have an IBM ID, click Register to apply for one.
4. Adding comments
IBM encourages you to add comments to topics. You are welcome to ask questions, offer suggestions, or provide your own hints for success. However, before you do, please read the IBM Knowledge Center Terms and Conditions. IBM tries to ensure that all content on its sites is respectful of people and laws. We need your cooperation to make that happen.
To add public comments to any topic in IBM Knowledge Center, click the Add Comment link. Provide a title that identifies the problem that you are identifying or the suggestion that you are making. Be aware that after you click Submit, your comment is part of the page for all readers to see. You will not be able to edit or delete the message after it is submitted.
5. Creating your own set of topics with My Collections
Print collection or generate pdf and save the file (only from My collections)
6. Sharing topics
From any topic, click Share, and then select how you want to share a link to the Knowledge Center topic.
7. Viewing content in your own language
By default, IBM Knowledge Center shows content in the language that is specified in the Languages setting for your browser. For example, if your browser is set to French, then you see French content if it exists. If content does not exist in your preferred language, that content is shown in English. You can also set your language preference in IBM Knowledge Center by selecting a language from the language list.
To see which other languages are available for a topic, select the topic and click the language name at the end of the topic.
vjagadeesh 2700063KJN Tags:  vinay sap citrix rational-client-support rational rpt ibm jagadeesh rational-performance-test... 6,858 Views
vjagadeesh 2700063KJN Tags:  rational-client-support rpt vinay ibm rational-performance-test... jagadeesh datapool rational 5,829 Views
In Rational Performance Tester (RPT) 8.6, new feature has been implemented with respect to datapool substitution in the Page Title. As and when the page title is executed during the run the datapool candidate is replaced with the iteration number.
Soumya Y Shanthimohan 270004GAQS Tags:  rational-client-support rational rational-performance-test... how-to 8,156 Views
A scenario where a web application was recorded using Rational Performance Tester (RPT).
After playback, data correlation errors were noticed in spite of manually creating the references. Upon analyzing the server responses, it was noted that some of the responses were sent in binary format.
Data correlation cannot be done on the response content if the data is in binary. The response should be in readable format to implement data correlation.
The below steps were followed and the script was re-recorded:
Open RPT Workbench -> Select 'Window' -> 'Preferences' -> Select 'Test' -> 'Test Generation' -> Select all the check boxes and record again.
The server responses after the above settings looked fine, however, the correlation errors still remained. Upon further investigation, it was noticed that the users ran into trouble at the "Home - Portal" page.
Instead of getting redirected to https://<mycompany334>:9443/home the users were sent to https://<mycompany334>:9443/documents/10157/0/Portal1.chm
It was also noticed that the initial URL was rather odd, it had a jsessionid incorporated in it:
Usually the initial URL is rather generic, something like
The concern here is, Incorporating the jessesion (8AF54....) value in the URL for all the virtual users, the playback sessions for the multi-user playback are not fully differentiated by the server.
The issue was resolved by using a different URL without specific information like above.
Saurabh.Tyagi 270005CY2K Tags:  usage scm rational license task-based licensing named-user synergy rational-client-support floating timeout integration tokens 8,354 Views
IBM Rational Synergy is a task-based, software configuration management (SCM) solution that brings together global, distributed development teams on a unified platform. Rational Synergy provides capabilities that help software and systems development teams work and collaborate faster and easier.
Rational Synergy is licensed using IBM Rational Common Licensing. For information about Rational Common Licensing, see the Rational Common Licensing information center.
Rational Synergy supports the Floating, Named-User Floating, and Token license types. For a description of license types, see “License type definitions” in the Rational Common Licensing information center.
For Rational Synergy users, the login name is seen as the user of the token license. To reserve Named-User licenses for specific users, see “Setting up the options file” in the Rational Common Licensing information center. When configuring the options file for Rational Synergy and Rational Change, it is not necessary to put the default administrative users (ccm_root, ChangeAdmin, and csuser) in the INCLUDE list. The license file includes additional floating licenses for these users. Do not assign these licenses to other users because the products might fail.
How licensing works with Rational Synergy:
When you start Rational Synergy, it contacts the License Manager to request a license. Rational Synergy uses information that was provided during the server installation process to find the License Manager. The following example describes how licenses are configured during installation. The example assumes IBM Rational Common Licensing was installed before installing Rational Synergy.
-> When you install the Rational Synergy server, you are prompted for the host name and port number of the license manager. The information is recorded in the $CCM_HOME/etc/system_info.txt file.
-> When the Rational Synergy router process is started, it reads the license information from the $CCM_HOME/etc/system_info.txt file.
-> When a Rational Synergy session is started, the information about where to find the license manager is passed from the router to the Rational Synergy server. The Rational Synergy server also looks in the TELELOGIC_LICENSE_FILE or LM_LICENSE_FILE system environment variables. If these variables exist, the values override the value in the $CCM_HOME/etc/system_info.txt file.
The Rational Synergy server contacts the license manager using the specified host and port, and requests a license on behalf of the user. The $CCM_HOME/etc/system_info.txt file or TELELOGIC_LICENSE_FILE or LM_LICENSE_FILE system environment variable stores the location of the license server. The location is specified as port@license-server-name, that is, the port and computer on which the license manager is installed. The location can also contain a comma-separated list of three port@host specifiers denoting a three-server redundant configuration. For example, port1@host1,port2@host2,port3@host3 specifies a three-server redundant configuration with servers on host1, host2, and host3.
Rational Synergy searches for license servers and license files in the following order:
If you move the license manager to a different system, you must edit the $CCM_HOME/etc/system_info.txt file or update the TELELOGIC_LICENSE_FILE or LM_LICENSE_FILE system environment variable to contain the new value.
Operations that consume Synergy license:
Starting a session does not consume a license. Only operations that update the underlying database consume a license, such as file check out, task creation, task completion, and so on.
Synergy license timeout
After a license is consumed by a user, that license is reserved for that user for 60 minutes after the last database update while the session is running. If the user exits the session, the license is released immediately.
License usage during integration:
Some Rational Synergy integrations hold a license for the duration of time the user is running the integration. Source-code related operations performed through the integration can then be updated in the database. In this case, the user can exit the visible session, but the integration is still running a session behind the scenes on behalf of the user
Rational Change supports the floating, named-user floating, and token license types.When you install Rational Change, the license server information (port@host) is requested and persisted to the file CHANGE_APP_HOME/WEB-INF/wsconfig/license_data.txt.
There is a 30 minute minimum use time when Rational Change checks out a license. When a license is checked out, it stays checked out for at least 30 minutes, whether there is activity from the user. If the user exits or is inactive after that, the license is released.
Co-Authored by: Saurabh Tyagi and Pankaj Sharma
GRUC Webcast on August 28: Rock and Roll will Never Die, but the Spreadsheets for Requirement Management Will
JackSchneiderCO 270007HB0G Tags:  rational gruc webcasts rational-client-support rational-doors-ng 6,093 Views
Date & Time: August 28, 2014, 12:00 PM to 1:00 PM (Eastern Daylight Time)
Please note the time of the event in your time zone: 9am PDT, 10am MDT, 11am CDT, and noon EDT
LIVE TWEETING DURING THE WEBCAST! USE #GRUCDOORS TO FOLLOW AND SUBMIT QUESTIONS AND COMMENTS TO OUR SPEAKERS
Your 15 minutes of fame has arrived! If you've ever fantasized about putting down the requirements spreadsheet and becoming Gene Simmons for a day, or wanted to ditch the office and live on a tour bus for weeks on end like Bon Jovi, this webinar is for you! In this webinar, you'll learn the four reasons why you can't afford to waste more time on force-fitting your current spreadsheets and tools to the task of managing requirements for your projects. John McDonald, CEO of CloudOne, will walk through the new, cloud-based, SaaS way do to requirements with the new IBM DOORS Next Generation.
By attending this webinar,
Everyone who attends the webinar will receive a thank-you gift as well as an opportunity to try the technology in your own secure, virtual private cloud.
About the Presenter:
John McDonald, CEO of CloudOne
***Dial in codes will be sent a few minutes before the webcast and posted in the online meeting. Please check your email before 12:00 p.m. EDT (sender is email@example.com).
With the rise of Ajax powered sites, it is becoming very important for the websites to load the data quickly, asynchronously and without any delay.
For AJAX applications, JSON is faster and easier than XML.
Difference between JSON and XML
Does RPT support JSON inputs?
Yes. JSON inputs are supported since the version RPT 8.2.1.
How to pass JSON inputs into RPT?
JSON inputs can be passed into RPT using the below two methods -
I. Proxy recording
The procedure is the same as recording a http test.
The use case would be:
1. [RPT Recording Wizard] Start a 'New test from Recording'
2. [RPT Recording Wizard] Select the option 'http test'
3. [RPT Recording Wizard] Record an "unmanaged application"
4. [RPT Recording Wizard] Selection of an available port on the machine, and then start of the recording.
5. [SoapUI client ] Launch SOAP UI > File > Preferences > Proxy settings
6. [SoapUI client ] Populate the 'Host' flied with the value 127.0.0.1. The Port number should be the one that you selected during recording (as in Step 4)
7. [SoapUI client] Manual tests until the end of a given scenario.
8. [Rpt Recording Wizard] Stop the recording.
Once the recording is stopped, a SOA extension test should be created in RPT with all the JSON information.
II. Manual test suite creation
1. Launch RPT
2. File > New Web service Test > Empty Test
3. Once an Empty test is created, you can add 'Text requests'
4. The URL should have the JSON information.
5. Add a 'http header'
Name - 'Content-Type'
Value - 'application/json'
6. Lastly, paste the JSON Content to be sent in the test suite -
Some JSON Samples
The main bar graphs that the default RPT reports shows, does not include script aborts which may occur during execution.
An RFE ID 42720 has been raised for the same.
GRUC Webcast on August 21: What's in your (e) Wallet? Transforming payments and transactional capabilities.
Date & Time: August 21, 2014, 011:00 AM to 12:00 PM (Eastern Daylight Time)
LIVE TWEETING DURING THE WEBCAST! USE #GRUCPAYMENTS TO FOLLOW AND SUBMIT QUESTIONS AND COMMENTS TO OUR SPEAKERS.
Payments and transactional services present multiple ‘moments of truth’ for demanding clients who are often interacting with us anytime and anywhere. For financial services organizations, the 24/7 nature of the industry and its intense competition have made innovation and optimization of these capabilities critical. In this session, you will learn about the experiences of IBM clients in transforming their payments and transactional services with IBM Rational DevOps capabilities.
Learn how banks, brokerages and insurance firms are aligning the life cycles of legacy back offices with the agile sprints of the mobile payments development shops and value-added technology partners.
Bruce Baron, Financial Services Sector Offerings Leader, IBM
Peter Eeles, Financial Services Sector Industry Lead, IBM Rational Worldwide Tiger Team, IBM
***Dial in codes will be sent a few minutes before the webcast and posted in the online meeting. Please check your email before 12:00 EDT (sender is firstname.lastname@example.org).
AcdntlPoet 2700019V2G Tags:  videos rational troubleshooting rational-client-support youtube rational-performance-test... 8,023 Views
Troubleshoot the error "No successful contact, Check Agents Failed" in RPT 8.5- This video shows you you can troubleshoot this error message in IBM Rational Performance Tester V8.5: "Agent ... not ready, time of last contact: No successful contact. Check Agents Failed"
RohitBalduwa 2700066W8H Tags:  jts jazz-team-server rational-client-support css theming rational web-ui 10,373 Views
Web UI Theming feature gives a Jazz Team Server administrator the ability to modify the look and feel of the Web UI for all users of that Jazz Team Server.
A theme can contain any number of *.css files. The *.css files in the theme can create new CSS rules, or they can override existing rules. If a CSS rule defined in an active theme exactly matches a CSS rule defined by the Jazz Team Server, the CSS rule defined by the theme will take precedence.
Tip: If you would like to alter the appearance of a certain UI element, use a tool like Firebug to inspect the DOM node and see what CSS rules are affecting its appearance. You can then create a theme that overrides those rules in order to alter the element's appearance.
I am listing examples where a logo can be modified either using a 'publicly accessible' image or an image file on a local machine.
Using a 'publicly accessible ' image. You can replace the hyperlink with your custom logo and modify the dimensions in css as per your requirement.
Similarly, upload the step 3 zip file for ccm and qm applications.
Using an image file(smiley.gif) from a local machine.
Soumya Y Shanthimohan 270004GAQS Tags:  digital ssl rpt certificates rational rational-client-support rational-performance-test... 12,499 Views
Attempts to log-in to the Secured web application while recording in IBM Rational Performance Tester (RPT) may led to the message - 'This Connection is Untrusted'.
The message is seen because, RPT acts as a proxy between the browser and the server application to record the data exchange. When a Secured page is recorded using RPT, the RPT proxy certificate is presented to the browser leading to the above message.
Creating and installing a digital certificate will help you get rid of the above message during RPT recording.
The digital certificates feature enables you to run tests against servers that use Secure Sockets Layer (SSL) for applications that require client-side digital certificates to authenticate users.
A digital certificate is a file that binds a public cryptographic key with an identity (a user or an organization). Trusted certificate authorities issue digital certificates, which are then used to authenticate users and organizations for access to websites, email servers, and other secure systems. A certificate store is an archive file that contains almost any number of digital certificates, possibly certificates that are issued from different certificate authorities.
Creating a Digital certificate store
A digital certificate store can be created using the 'keytool' utility.
You will find the keytool utility file in the RPT_HOME\jdk\jre\bin directory. By default, it is located under C:\Program Files\IBM\SDP\jdk\jre\bin
Navigate to the below directory through the command prompt -
Type the following command and press enter
my_certificate is an alias for your certificate in the key store. You may never use it, but every new certificate in your key store must have its own alias.
The certificate generation process will prompt you to enter some information about you. This information will be saved in the certificate. At the end you will have to confirm the entered information.
Once the information is confirmed, you will be prompted to enter the password. Enter the password given in the above command -
At the end you will find the new key store file my_keystore.pfx in your current directory.
Importing a Digital certificate into RPT
Import the certificate into the RPT project before recording.
Click on 'File' > 'Import' > 'General' > 'File system'. Import the required certificates into the project in RPT.
Imported certificates can now be used during RPT recording and playback -
Once you have the certificates in place, you may start recording a test with digital certificates. The below IBM info center link has details on recording a test with digital certificates:
IBM info center link with details on Playing back a test with Digital certificates:
AcdntlPoet 2700019V2G Tags:  rational-client-support rational-team-concert rational ant 6,436 Views
Importing and exporting system definitions using Ant scripts in RTC Enterprise Edition- A demonstration of importing and exporting system definitions with a translator for IBM Rational Team Concert Enterprise Edition using Ant tasks. This can be useful if you need to send system definition information to IBM Rational Support. The specific example in this video is with System z, but can also be done with System i.
Soumya Y Shanthimohan 270004GAQS Tags:  rational-client-support rpt rational-performance-test... rational upgrade 8,356 Views
It is always recommended to use the latest version of IBM Rational Performance Tester (RPT) . In the later releases of RPT, there are many enhancements made and several defects have been fixed.
Below is a link that contains a complete listing of Defects that were fixed. It also has all the releases, refreshes, fix packs and interim fixes sorted by version for RPT and IBM Rational Service Tester for SOA Quality (RST).
List of enhancements sorted by version
What's new in version 8.7
What's new in version 8.6
What's new in version 8.5.1
What's new in Rational Performance Tester and Rational Service Tester for SOA Quality 8.5
What's new in Rational Performance Tester 8.3
This release of Rational® Performance Tester includes a number of new features.
Rational Performance Tester 8.3 includes these new features or enhancements:
Software Support Lifecycle link -
The IBM Software Support Lifecycle policy specifies the length of time support will be available for IBM software from when the product is available for purchase to the time the product is no longer supported. IBM software customers can use this site to track how long their version and release of a particular IBM software product will be supported. Using the information on this site, customers will be able to effectively plan their software investment, without any gaps in support.