While we here at Notes from Rational Support try to provide you, our clients, with great support driven content to help you succeed, we also know that support isn't your only concern! Driving further improvement, streamlining, and innovation within your own organization is just as critical. And you're in luck, not only is support devoted to helping you, but our Rational Executive sponsored blog is focused on the same success points as well!
So if you haven't been over there yet, take a moment to dig in to the past month of recent posts I've highlighted below, then be sure to add the Invisible Thread to your RSS feed reader so you're sure not to miss any of the valuable posts when they publish!
Enterprise software delivery- We sat down with Alan Brown, IBM Rational CTO for Europe, and asked him about the experiences with customers that drove him to write his new book, “Enterprise Software Delivery: Bringing Agility and Efficiency to the Global Software Supply Chain”...
Harnessing the cloud to improve ALM processes- Too often, current application lifecycle management (ALM) practices are cumbersome to the point that they slow down the development process. The tremendous number of variables in the ALM process makes software development work resource intensive and difficult...
Keys to successful demand and delivery management- Keys to successful demand and delivery management Extending software lifecycle management There's an old saying that no battle plan survives contact with the enemy. The same is true with IT portfolio management. In the real world, well-laid plans for...
Combating the challenges of medical device development- In what ways is medical device development similar to other product development? If you are in a product development role, you will be very aware of the sorts of challenges you face, including: Increased competition Need to sell into global...
IT Technical Summit Beijing: Young professionals lead the way- The IBM Software Technical Summit in China, which was held earlier last month in Beijing, was heavily geared toward the IT...
Break out of the complexity: Creating a more agile and innovative enterprise- For most organizations, innovation and competitive differentiation go hand in hand. But often an organization’s ability to quickly and proactively respond to change driven by market drivers, customer demands and even regulatory compliance can be limited...
Announcing Rational Engineering Lifecycle Manager- Cast your mind back to (or if you’re young enough, just imagine!) the days before the world wide web. You’re doing some research for studies or your hobby, sitting in a library surrounded by books. You have so many different places to look for in...
Back to school has come and gone, and we're inching towards those important life choices we all must make soon: What to be for Halloween! I jest, of course, as a way to help divert your attention from the stresses of your kids' school work and woes, and hopefully help you focus back in on your own work and success... To that end, here are the articles, downloads, and truly great content that went live on developerWorks Rational last week:
Improve the value of CLM reports by using metrics: A guide to using metrics with Rational Reporting for Development Intelligence and Rational Insight
By Peter Haumer, Senior Software Engineer, IBM, USA
The applications that comprise Collaborative Lifecycle Management (CLM) provide over 200 sample reports. Adding either the Rational Reporting for Development Intelligence (RRDI) component or IBM Rational Insight gives you more options and access to the data warehouse metrics. This is in-depth look at the metrics and how to use them.
Product: Rational Insight
Tackle the multichannel testing challenge
By Monica Luke, Lifecycle Scenario Architect, IBM, USA
Mobile and web-enabled applications bring new challenges to multichannel testing, or interleaving a single test scenario across several interfaces. It's becoming a requirement to move seamlessly from mobile to web and back again. Reviewing approaches that have worked in the past leads to a discussion about tackling the future.
Product: Rational Functional Tester
Introduction to C++0x scoped enums and good usage patterns
By Wael Yehia, Software Developer, IBM, Canada
The author describes all aspects of the new scoped enums from C++0x, the C++ standard, and provides examples and guidance for good usage patterns. Scoped enums can help you write more portable and more expressive code that can be forward declared, without any implicit conversions to aid type safety.
Product: C/C++ Compilers
Invisible Thread blog: Keys to successful demand and delivery management
Demand and delivery management connects executives, managers, and development teams, so that everyone focuses on the same goals even amid continual change. This article offers five imperatives for an effective ALM approach that includes delivery management and lists essential ingredients for successful demand and delivery management.
We are pleased to feature Contributing Author Mark Lines
Mark Lines is Managing Partner at Scott W. Ambler + Associates. In 2012, Mark was awarded the IBM Champion designation for his work in the IBM community. He is an IT Process Consultant and Agile Coach. With Scott, he is co-author of Disciplined Agile Delivery: A Practitioner's Guide to Agile Software Delivery in the Enterprise (IBM Press, 2012). Mark writes for many publications and is a frequent speaker at industry conferences, including IBM Innovate. He delivers workshops on Disciplined Agile Delivery (DAD), as well as other agile topics. In his spare time, Mark likes to camp, golf, and ski in the Canadian Rockies. He can be reached at mark [at] scottwambler.com
This week we are also highlighting the following items on our pages that you may find of interest...
Evaluate Rational Insight: http://www.ibm.com/developerworks/downloads/r/rinsight/index.html
Free trial download of Rational Functional Tester: http://www.ibm.com/developerworks/downloads/r/rft/learn.html
Evaluate IBM Rational Application Developer for WebSphere Software: http://www.ibm.com/developerworks/downloads/r/rad/index.html
Try Rational Application Developer online or in the sandbox: http://www.ibm.com/developerworks/downloads/r/rad/tryonline.html
Try Rational Programming Patterns for System z V8.5: http://www.ibm.com/developerworks/downloads/r/rppz/
Essentials of design management: Learn how design management contributes to collaborative lifecycle management for IT organizations: http://pic.dhe.ibm.com/infocenter/rdmhelp/v4/index.jsp?topic=%2Fcom.ibm.dm.ispt.doc%2Ftopics%2Fc_gs_essentials_of_dm.html
Rational Programming Patterns for System z V8.5, which modernizes pattern-driven programming and enterprise-wide repository services for Pacbase developers within the Rational Software Delivery Platform, is now available for trial download on developerWorks: http://www.ibm.com/developerworks/downloads/r/rppz/
Wow how time flies! It seems like just yesterday we were lamenting the last of the barbeques of Labor Day with the latest downloads lists... And it seems we've been busy since then! Here's a list of the latest downloads which have gone live from Rational Support since September 4th, presented here to help you find the fixes you need:
Rational Rhapsody 8.0
September 2012 Update for XL Fortran for Linux, V14.1
September 2012 Update for XL C/C++ for Linux, V12.1
Rational Rhapsody Design Manager 4.0
Rational Synergy Fix Pack 3 (126.96.36.199) for 7.2
Rational Change Fix Pack 4 (188.8.131.52) for 5.3
IBM Rational Change 184.108.40.206 Fix Pack Windows
IBM Rational Change 220.127.116.11 Fix Pack UNIX
IBM Rational Synergy 18.104.22.168 Fix Pack Windows
IBM Rational Synergy 22.214.171.124 Fix Pack Solaris
IBM Rational Synergy 126.96.36.199 Fix Pack Linux
IBM Rational Synergy 188.8.131.52 Fix Pack HPUX
IBM Rational Synergy 184.108.40.206 Fix Pack AIX
Rational Team Concert Fix Pack 1 (220.127.116.11) for 4.0
Rational Requirements Composer Fix Pack 1 (18.104.22.168) for 4.0
Rational Quality Manager Fix Pack 1 (22.214.171.124) for 4.0
September 2012 PTF for XL C for AIX, V10.1
September 2012 PTF for XL C/C++ for AIX, V10.1
Rational DOORS Web Access Fix Pack 1 (126.96.36.199) for 1.5
September 2012 PTF for XL C/C++ for AIX, V10.1
September 2012 PTF for XL Fortran Runtime for AIX, V12.1
September 2012 PTF for XL Fortran for AIX, V12.1
Packaging Utility, Version 1.6
Installation Manager, Version 1.6
Rational DOORS Fix Pack 1 (188.8.131.52) for 9.4
Rational Asset Analyzer for System z Fix Pack 10 (184.108.40.206) for 6.0
Rational Asset Analyzer Fix Pack 10 (220.127.116.11) for 6.0
IBM Rational Statemate 4.6.1 Fix Pack 6 for Solaris
IBM Rational Statemate 4.6.1 Fix Pack 6 for Windows
Rational Statemate Fix Pack 6 (18.104.22.168) for 4.6.1
Rational Software Architect Extension Design Management 4.0
Rational Developer for System z Fix Pack 22.214.171.124
Rational Developer for System z 126.96.36.199 PTF UK81498
Rational Developer for System z Fix Pack 188.8.131.52
Rational Insight 1.1.1
Rational Solution for Collaborative LifeCycle Management 2012(CLM 2012) was released in June 2012.
In this post, I have tried to capture the changes in CLM 2012 from a licensing perspective. I have outlined the licensing requirements for the clustering requirements and covered the implementation changes in the Jazz token licensing for CLM 2012. Also, there is a small section answering the most frequent questions asked in the context of deployment of CLM 2012 licenses under “FAQ section”. So watch out for those tips!
Ok, lets get started now. To begin with let me broadly list the changes which have been brought in CLM 2012 from the licensing perspective.
What's New in Licensing for CLM 2012:
Addition of read-access to Design Management [Beta] capabilities to the following client license types: Contributor (RTC, RQM, RRC), Developer (RTC), Quality Professional (RQM), and Analyst (RRC).
Ability to connect to multiple floating license servers due to the High Availability & Clustering feature of CLM 2012.
License Compatibility with 3.0.x applications. The 4.0 licenses work with 3.0.x applications but 3.0 licenses do not work with 4.0 applications.
This compatibility allows for a topology where not all applications have to be upgraded to v4.0 at the same time. You can upgrade JTS and one of the applications and continue to work with the other applications at the 3.0.x level.
A new starter pack bundle of 10 licenses of RTC Developer for Work groups is available. The Starter Pack provides 24x7 IBM support providing an easy upgrade when teams need more than community support for their first 10 seats. There is a limit of 1 Starter Pack (10 seats) per Jazz license server group. The Starter Pack only installs on RTC 4.0 license servers.
Licensing in High availability/Clustering for Rational's Collaborative Life cycle Management products
There are 2 types of HA/Clustering available with CLM 4.0:
CLM High Availability / Clustering on WAS
WAS based High Availability
Prerequisite: Will require licensed WAS-ND (which will not be bundled with CLM v4, which is not provided by Rational License Team). Requires Freely available key file from support to activate capability.
Server rename is only for a limited set of scenarios. It requires careful planning, and should generally be used only as a last resort when other approaches are unworkable. You should review the supported scenarios at Supported scenarios to understand if server rename will work for your deployment.
Prerequisite: Requires a freely available key file from support to activate capability
Both the setups do not require extra CAL ( Client Access Licenses ) for the applications hosted on the JTS, Since there will be only one repository. Both the setups do not require the extra server licenses as well ( JTS ). They need the WAS and freely available key file from support to activate capability, which is not a license file and customers need to contact the product support in order to obtain the same.
Design Management Licensing
Design Management is a collaborative web-based tool that enables a broad set of stakeholders to contribute to and influence the design of products, software, and systems. Rational Software Architect Design Manager ([Beta] and Rational Rhapsody Design Manager [Beta] use the Design Management (DM) application, which includes the Design Management capability.
Important: The integration with Design Management is considered beta functionality and is for evaluation purposes only.
There are no extra licenses available as of now for the Design Management tools. As of now the following client license types: Contributor (RTC, RQM, RRC), Developer (RTC), Quality Professional (RQM), and Analyst (RRC) have been provided with only the Read-access capabilities to Design Management [Beta]
There are no trial extensions for the licenses of Design Management tools as of now.
License Compatibility with 3.0.x applications/Support rolling upgrade capability (N-1) for CLM
The 4.0 licenses work with 3.0.x applications but 3.0 licenses do not work with 4.0 applications. This compatibility allows for a topology where not all applications have to be upgraded to v4.0 at the same time.
You can upgrade JTS and one of the applications and continue to work with the other applications at the 3.0.x level. You can upgrade Jazz Team Server and support both RTC 3.0.1 and RTC 3.Next clients. You can upgrade one CLM application at a time (rather than having to do all at once). Allows RTC, RQM, RRC to upgrade incrementally. 4.0 CALs would require the JTS version to be at 4.0. However 3.0 CALs can be imported into JTS 4.0 without any problem.
When Jazz Tokens are used as licenses instead of CAL's and when the version of CLM is upgraded to 4.0, we have incompatibility issues with the Jazz Tokens.
In order to resolve the reported error apply the steps below:
Did you hear? Fariz Saracevic, Lifecycle Scenario Architect, announced on his blog Tuesday that the ALM Community is launching an Office Hours program. these office hours are intended to help connect you, our clients, with the right Subject Matter Experts (SMEs) to help answer questions, provide feedback, or even learn about deeper ALM related topics.
Check out his blog here for more details, or just use the information below to join the ALM community and begin working directly with your peers and the ALM SMEs!
To get notified about ALM Community Office Hours, become an ALM community member, and/or pass this information to your peers:.
If you have IBM developerWorks ID, click "Join this Group" button from ALM community home page.
If you do not have IBM developerWorks ID, register with IBM developerWorks/join ALM community with easy three steps:
1. Go to the IBM developerWorks registration page
2. Complete registration form and , click on the "Register" button
3. Go to the ALM community home page and click "Join this Group" button.
Beginning September 24, 2012, you can now search, subscribe to and track the progress of Rational Focal Point, Rational Rhapsody, Rational DOORS, and DOORS Web Access defects using the open APAR records published to the web. This is all part of the roll out for publishing of Open APARs to the Web for the products noted:
Rational Focal Point
Open APAR Announcement: http://www.ibm.com/support/docview.wss?uid=swg21611289
Open APAR Announcement: http://www.ibm.com/support/docview.wss?uid=swg21611287
Rational DOORS and DOORS Web Access
Open APAR Announcement: http://www.ibm.com/support/docview.wss?uid=swg21611285
What does this mean for you?
As a client, you will be able to see Open APAR content published to the Web (if you are entitled to use the product -- see below)
- You no longer have to call support to find out if the defect is still open or it is contains a workaround
You can use the same URL for the APAR in an Open state as that used when it is Closed (http://www.ibm.com/support/docview.wss?uid=swg1<APARID>)
The option to "Subscribe to this APAR" will be more useful as you will be able to track APARs from open through close.
References for even more information:
The numbers are in for the top reused content in August! This list is based on data showing the top content reused by our Support Engineers to help solve PMRs over the month of August. We're sure you'll find some great information to either help solve issues you're currently struggling with, or even avoid them altogether!
Have you found a technote that helped you solve an issue without having to open a PMR? Let us know by rating and leaving feedback on that content using the "Rate this page" stars on the top right of the content or the box of the same name at the bottom of each technote! Your feedback is highly valuable to us as we work to improve the quality of solutions and help you sole issues more effectively and efficiently.
|1250403||How to obtain your Rational license keys||Rational Common Licensing|
|1131335||Utility to collect ClearCase logs and diagnostic data on Windows||Rational ClearCase|
|1308308||How to move licenses to a new server||Rational Common Licensing|
|1474620||How to install Rational License Key Server 8.1.x on Microsoft Windows||Rational Common Licensing|
|1302974||System Requirements for ClearCase 7.1.x||Rational ClearCase|
|1208895||Utility to collect ClearCase logs and diagnostic data on Linux, AIX, HP-UX and Solaris||Rational ClearCase|
|1250433||How to obtain Rational license keys||Rational Common Licensing|
|1315781||Available releases and Interim Fixes for Rational PurifyPlus||Rational PurifyPlus|
|4032358||Installation Manager, Version 1.5.3||IBM Installation Manager|
|1324457||How to reset the Administrator password in DOORS when it has been lost||Rational DOORS|
|1417428||How to configure USER_BASED license for Rational Publishing Engine||Rational Publishing Engine|
|1298482||How to create and manage Enhancement Requests in the Rational RFE Community||Rational Customer Support|
|7023507||Understanding the Date Based Licensing Concept of Telelogic Products||Rational Common Licensing|
|1605567||How to generate license keys for Rational Products from Rational License Key Center website||Rational Common Licensing|
|1366509||MustGather: ClearQuest Web 7.1 Server||Rational ClearQuest|
|1257370||How to serve a license key to client machines through a firewall||Rational Common Licensing|
|4032168||IBM Rational System Architect 184.108.40.206 suite released||Rational System Architect|
|1117638||About Firewalls and ClearCase||Rational ClearCase|
|7016566||About the Rational System Architect Information Center||Rational System Architect|
|7013777||Detailed System Requirements for Rational RequisitePro v7.1.x||Rational RequisitePro|
Jazz team server has a detailed reporting mechanism for the floating license usage and these reports can be very helpful in managing the available floating licenses effectively. The reports give a picture of license consumption in a given time frame. This not only helps you to manage your licenses but also provides a big picture about your license requirements for a project.
There are two ways to collect data about the license usage on a license server:
* Historic usage snapshots - Data that tracks how many of each CAL were used concurrently over time.
* Full license usage log - Exactly which users used which CALs and for how long.
Historic usage snapshots
By default, the license server will collect basic license usage data and store the data as historic snapshots. The data collected is only how many of each Client Access License, CAL were used, and by which server. That data is used to generate the graphs provided by the admin web UI.
You can see the admin web UI graphs by going to this URL, https://<yourserver>:9443/jts/admin#action=com.ibm.team.repository.admin.floatingLicenseReports, or by the following steps:
Load the admin web UI of the license server, usually https://<yourserver>:9443/jts/admin.
Three ways of monitoring the license usage on the web UI:
1. Click the server tab and in the licensing pane, Click reports.
2. On the floating license usage page, select a license type from the menu.
3. Optional : Enter values in the start date and end date fields.
4. Click on the "Reports" link in the "Floating License Usage" section of the left navigation area.
The page to obtain the floating license usage looks like this:
In below given scenario:
We are running the reports for the IBM Rational Quality Manager – Quality Professional – Token licenses from September 1st to September 10th.
Further the details about the license denial's if any also would be present in the logs.
In below provided image, It is clear that the consumption of the tokens is high from 09/09/2012 to 09/12/2012.
You can also get access to the raw data through the generic reporting UI by doing the following:
View the report UI in the web by going to https://<yourserver>:9443/jts/web/projects/Jazz%20Foundation#action=jazz.viewPage&id=com.ibm.team.reports
Full license usage log
To use the full license log, you must first enable it through the admin web UI. You can do it through the following steps:
Load the admin web UI of the license server, usually https://<yourserver>:9443/jts/admin.
Click on the "Advanced Properties" link in the "Configuration" section of the left navigation area.
Find the "Floating License Log File" property and change it's value to be the location of a file on your disk. The file's extension should be ".xls" or ".csv" or “log”
Click the 'Save' button at the top of the page
After the license log has been enabled a file will be generated for each license action that happens on the server. Here is an extract of a sample log:
The meaning of each column is:
* Server - The server that made the request to the license server
* Start time - The time the license lease was created
* Expiration Date - The time of the license expiration after the request was processed. For checkouts this is the initial expiration date and for extends, this is the new expiration date.
* Policy Id - The id of the license being requested
* Lease Id - A unique identifier that can be used to track changes to the lease over time. Subsequent 'extend' and 'checkin' requests will use the same lease id.
* User Id - The user id, from the requesting server, of the user requesting the license
* Operation Id - The operation that is prompting the license request. This is the action that caused the server to request the license action.
* Description - The type of operation being performed, possibly a checkin, extend, or release.
Author: Kiran Chikkanna
We're certain you know by now that Design Management 4.0 was released on Sept 7th. And if you've been too busy since then, now is a great time to go grab the trial download and dig in to the great new features as highlighted in the "New & Noteworthy" section!
But did you know that the product contains free training? Well, now you do!
Check out the Essentials of design management with RSA; a free, self paced training to support and facilitate DM adoption. It includes:
- Training lessons (4 modules in the Information Center) to gain skills on DM capabilities
- Hands-on exercises (8 labs in a workbook) to experiment with key DM features
And, if you're a business partner, make sure to let your customers know about the new Design Management v4.0 training as well! After all, it is valuable and FREE! You can't beat that!