Notes from Rational Support
This IBM film (13:15) features one hundred people, who each present the IBM achievement recorded in the year they were born. The film chronology flows from the oldest person to the youngest, offering a whirlwind history of the company and culminating with its prospects for the future.
For more information, please visit www.ibm100.com (http://www.ibm.com/ibm100/us/en/)
It's really quite impressive, and well worth spending a few minutes on a Think Friday afternoon.
Makes me proud to be an IBMer.
A good message always bears repeating ...
Visit the IBM Rational License Key Center for lots of useful material on understanding and using your Rational license keys:
Are you new to Rational?
Activation Kit Video New
The new Downloading Activation Kits video steps you through downloading your activation kit for RTC, RQM, RAD, RSA and other Rational products (9:27)
Basic Training Videos
Getting Started with Licensing and PA Guide The new Getting Started Guide (.pdf) covers the most basic of licensing questions to advanced topics for power users. Our goal is to help you efficiently deploy your Rational tools.
Rational Downloads Visit IBM Passport Advantage Online for product downloads and for ordering media.
Rational License Servers The license server manages your floating license keys. Visit this technote to learn about compatibility and where you can get the server.
Did you know?
Rational User Groups are independent, user-run organizations that provide an open forum to promote information exchange between customers and Rational staff. They bring together bright minds and bright ideas.
Mar 2, 2011 - RUGA (Rational User Group Austria)
Mar 23, 2011 - San Diego RUP Users Group - SDRUG
kellypuffs 06000168YK Tags:  rational-developer-for-po... cobol video youtube aix c/c++ 7,095 Views
The wonderful folks over at the IBM Rational Developer for Power Hub blog have posted links to some great learning resources:
We have created three playlists on the IBMRational YouTube channel to show what you can do with Rational Developer for Power, and how you can do it. As we create more videos they'll be added to these playlists, so all you need to do is bookmark the playlist and you'll have access to all the demos available:
kellypuffs 06000168YK Tags:  rational-requirements-com... jazz video youtube lifecycle-linking requirements 6,570 Views
Our friends over at Jazz.net have a great new video tour of Rational Requirements Composer Beta 2a and Lifecycle Linking.
We examine in this video some of the latest capabilities provide in Rational Requirements Composer (RRC) Beta 2a, including comment navigation, editing rich text, use cases, user-interface sketches and business process diagrams. From the dashboard, we also have viewlets that show the lifecycle status of the implementation of requirements, in Rational Team Concert (RTC) and validation using Rational Quality Manager (RQM) test cases. These requirements are also viewed as lifecycle links, in both the implementation and test plans.You can find more over at the IBMJazz YouTube channel. Enjoy!
AcdntlPoet 2700019V2G Tags:  ted ibm community watson jeopardy video social-learning replay 8,865 Views
The replay of the TED talk "Final Jeopardy! and the Future of Watson" is available here:
Host Stephen Baker, author of "Man v. Machine," discusses Watson's performance on Jeopardy!, and the possible real-world applications of this technology with a panel of experts. The panel includes: IBM Watson Principal Investigator Dr. David Ferrucci, IBM Fellow and CTO of IBM's SOA Center for Excellence Kerrie Holley and Columbia University Professor of Clinical Medicine Dr. Herbert Chase.
I highly recommend taking the 33 minutes and watching this panel discussion. Some amazing bits of information about Watson's early beginnings, challenges, and what the future may hold. Exciting stuff!
And how about some other links about IBM's Watson while we're at it... lots of great info here:
As you digest all the information from the links above, I'll leave you with this: Jim Powers, a Worldwide Technical Enablement Lead for IBM Software Group, Sales, gave us some fun and interesting insights after Wednesday night's final Jeopardy! game.
"I had the privilege of attending the Littleton lab event last night to watch Watson kick some (very smart) human butt with 300+ of my colleagues and their families. I was both impressed and proud (as was the rest of the audience), as we watched a machine about the size of several refrigerators make television history.
Some great food for thought there, Jim...
This week has truly been ground breaking for our understanding of what natural language processing can accomplish. I can't wait to see where this technology takes us in the future, both from the machine perspective personified by Watson, but also from the social-learning and social business perspective as Jim outlined. Exciting times!
Check out our new look!
The oh-so-wonderful Bob Leah announced a new minimalist dW blog theme available for dW early adopters, and as I can never resist a new bit of blogging shininess, we have jumped into the pool.
Bob has made it very easy to apply and customize the new template, even for someone like ME, who just knows enough HTML/CSS to be dangerous.
I love the new look ... what do you think?
Lots of fun last night at the Watson Viewing Party in the IBM MassLab in Littleton, Massachusetts. The cafeteria (and the overflow All-Hands Room) were standing-room-only, filled with IBMers - past and present - and their families.
All I can say is ... "wow!"
And maybe: "What is up with Watson's betting strategy?"
I've posted a couple of pictures here, and more on the IBM Rational Support Facebook page.
If you missed all the fun, visit http://www.ibmwatson.com/
And here's a fun fact I learned about Watson last night.... In its early days, Watson once speculated that the diet of butterflies was "kosher".
The following Flash Alert was published to inform clients of an issue where a Denial of Service Security Exposure with Java can cause Java Runtime Environment (JRE) and Java Development Kit (JDK) hangs. This applies to all IBM Rational products that ship or package IBM Java instances:
This issue is being investigated by IBM Rational as a high priority and a fix for the Java we ship for our products will be made available. Updates will be made to this alert as new information becomes available.
There are three new demonstration modules for IBM Rational BuildForge on the IBM Education Assistant for Rational website:
The IBM Education Assistant is a collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements. Take a tour of IBM Education Assistant
This weekend, we'll be performing some critical maintenance on our systems, and as such, our technical support content will be unavailable for a period of time
Use the IBM Rational ClearQuest Full-Text Search Administrator tool in ClearQuest version 7.1.1 and later to set up, configure, and administer the full-text search feature. From the Download Description:
This tool replaces existing full-text search tools such as cqtssetup.pl and cqtsdbcrawler.pl, which are included in ClearQuest 7.1.x. The tool hides the complexity and low-level details of setting up, configuring, and administering full-text search. Use the Rational ClearQuest Full-Text Search Administrator tool to run a set of command-line options from the server where the full-text search feature is installed.
Sounds great, right? Well go on, you can get it here: http://www.ibm.com/support/docview.wss?uid=swg24026182
image credit: (cc) flickr user QuinnDombrowski
AcdntlPoet 2700019V2G Tags:  rational tricks support series collaboration tips wyt rcs lotus 7,610 Views
This week, we asked Rational Support IBMers what tip or trick they'd like to share... below you'll find some great advice about global collaboration, using Lotus Notes and associate applications more effectively, and information on making Support Portal more effective for YOU!
First up is Wendy Page, an RCS Software Advisory Team manager, with some recommendations for collaborating with global teams. Wendy notes:
"When working with remote colleagues, especially in foreign labs, I take a couple of minutes to ask them about something in their locale before beginning a work conversation.
For instance, when I next talk to my CDL development team, I will ask them about their New Year's Holiday, whether they traveled to see family, what traditions they celebrated. Sometimes I ask about the weather, especially if I know that a team may be battling extremely cold weather (Europe), or ask if my colleague has family near flooding in Brazil. This helps me understand the context under which the team is working, extra strains in their work day that I may not be aware of. It also builds a sense of connection with our remote teammates and labs."
Paula Cox, a Rational Client Programs manager, has some great tips for using tables in Lotus Notes:
In Lotus Notes (perhaps we can have a thread on JUST Notes tips)...two things have made everything easier.
Debra Johnson, another Rational Client Programs manager, has even more advice surrounding Lotus Notes:
One of the things in Lotus Notes Teamrooms, email, databases etc., that Paula Cox (thanks Paula- she is our Lotus Notes guru) taught our team was to use the 'shift' plus the 'minus' key to minimize the open documents. This helps if you need to find a category or event from the list. To use this function, click in the results, then press the 'shift' and 'minus' keys; it will collapse everything in that window to the highest level.
Lastly, our eSupport guru Pat O'Connor gives us some simple but highly effective tips on using the Support Portal:
For the IBM Support Portal:
So, there you have some great tips and tricks from the people who work with these tools, sites, and distributed teams every day... do YOU have any tips to share? Anything that you find makes your life a little easier or efficient? Work related or otherwise, we're all ears and eager to learn new ways to improve!
image credit: (cc) the incomparable flickr user AndyP UK
Rational VoiCE India 2011 will be held on Wednesday, February 22, 2011 at the Leela Place Hotel.
To register and see a complete agenda, go here> Rational World Wide VoiCE Events-VoiCE Bangalore, India
To whet your appetite, here's a quick list of the tracks...
Want more info? Check out the more detailed session abstracts for these VoiCE tracks to be presented in Bangalore on February 22nd, 2011 (Additional information is available on the Private VoiCE community for those who have registered for this event). See instructions on this page for joining the VoiCE Community.
If you would like more information about these VoiCE events, please contact the VoiCE team at firstname.lastname@example.org