Due to some logistics beyond our control, we will need to move the location of our June 30 NERUG meeting. Don Cunningham has graciously offered up space at Waters.
Please try to attend as this will provide us a chance to start working
in other venues (instead of IBM) and tighten the community even more (e.g. we're
visiting each others' places of work).
The meeting information has been changed to reflect the new location. You can find driving
directions/map by following this
Notes from Rational Support
From archive: June 2009 X
Update! The Telelogic products have undergone a name change!
All products previously known as Telelogic, are now known under the IBM Rational brand name.
On June 2, 2009, all 18 "Telelogic" products were renamed to "IBM Rational". You will see this change reflected on the various product support pages and in DCF. Please note the URLs have remained the same, so you can still obtain the support you need from the same locations on ibm.com.
IBM Rational Telelogic product-specific support pages on ibm.com
Visit our Telelogic support overview site - http://ibm.com/software/rational/support/telelogic/ - for additional details and transition documents and FAQs.
Everyone likes gold stars, right? I know I do. And the more, the merrier.
The good folks at ibm.com have just released a new feature which displays the results of our Rate This Page surveys at the top of each document page, like so:
Now, you too can see what feedback has been received on our documentation. As Rate This Page surveys are received, the results are processed, and will be displayed for those technotes.
So this is a good time for me to repeat my call for feedback on the content you find and use on Rational's support pages on ibm.com. Your feedback helps us determine what content is useful and relevant, and what content is not ... so we can fix it! :-)
My Notifications Release 4.0 was successfully deployed yesterday (June 10). w00t!
This release includes significant improvements for the user to streamline and simplify subscription creation.
The following list highlights the new functions, products and content sources included with this release.
Simplify analysis on software problems and accelerate the time to resolution with IBM Support Assistant v4.1 ... with even more components and tools to find solutions faster. Some of these tools include Log Analyzer, IBM Dump Analyzer for Java and Visual Configuration Explorer.
And best of all, the IBM Support Assistant is more intuitive and easier to use than ever!
IBM Support Assistant is a complimentary software offering which provides clients with a workbench to help clients with problem determination. With focus on quickly finding key information, running automated data collection and a variety of serviceability tools, clients will be prepared for self-analysis and diagnosis on a wide variety of software problems.
The latest release includes new ways to augment problem determination and enhancements to existing features that you have come to rely on. These new capabilities will allow you to expand your level of analysis from the IBM Support Assistant workbench. Enhancements to this release include increased usability across many key areas of IBM Support Assistant and improved local and remote functions.
Some of the new and expanded features include:
You can get more release information and technical details at the following resource: http://www.ibm.com/support/docview.wss?rcss=rtlblog&rs=3455&uid=swg21386791
kellypuffs 06000168YK Tags:  clearquest techexchange im cm clearcase support cc cq openmic 7,724 Views
Back from a very exciting Rational Software Conference where I was run off my little tiny glass slippers... blogging, twittering, and taking photos.
It was a great time, filled with lots of information, and good people. I really do think the best part of these conferences is getting to connect with peers, clients, and business partners, and I'm pretty fond of our Open Mic program for much the same reason.
Rational's Open Mic series allows for some informal discussion and Q&A around some very interesting topics and products, and we are in the process of getting three more queued up for you!
Visit our Open Mic page on ibm.com for more information.
Yes, I WAS there, and this is what I was doing. (photo courtesy of Charles Rivet)
Did you know about IBM Software Premium Support?
IBM Software Premium Support offerings complement the standard IBM Software Subscription and Support contract with an added level of support often needed by organizations with complex, technical environments.
Premium Support offers expert, comprehensive, and personalized software support and assistance to help improve the availability, efficiency, and flexibility of IBM environments.
AND a Red Carpet Lounge at Rational Software Conference!
If you would like to learn more about Rational's Premium Support program, please contact Luke Raiano.
This is it! The final day of Rational Software Conference.
After a fun trip to Animal Kingdom last night, folks are attending the last sessions before the General Session wrap up at 11am, featuring Neeraj Chandra, Vice President, Worldwide Strategy, IBM Rational software leading a powerful panel to look at the future of smart products.
There will be a final live challenge for our "As Real As it Gets" reality show teams, and the conference prizes will be awarded.
Speaking of the reality show, it appears that there have been some ... irregularities... in the voting system. Attend the final wrap up to get the scoop.
Too much fun! :-)
The following new ClearCase White papers have been published to the Web.
ClearCase 7.x and Rhapsody: Supported IntegrationsWant to receive automatic notifications of new ClearCase Content?
Subscribe to My Notificationsp.s.
The following technote contains a list of all ClearCase White Papers from various sources and has been updated with these latest additions:
Technote 1329759 Knowledge Collection: Available White Papers for the ClearCase Family of Products
kellypuffs 06000168YK 4,756 Views
Always gratified to re-discover that the value of the Rational Software Conference is not JUST confined to the formal sessions, as wonderful as they all are.
It's about the people - connecting, sharing and learning.
Day 3 of the Rational Software Conference kicked off with a bang this morning, with an awesome keynote featuring Dr. David Ferrucci sharing some of the work behind creating a machine (codenamed "Watson") that will challenge some of the best human minds on Jeopardy, and special guests Jamie Hyneman and Adam Savage of TV's Mythbusters.
They took questions from the audience and from Twitter. Unfortunately, even though Jamie brought a fire extinguisher on stage, they did NOT blow anything up here at the conference.
We did ASK, though!
Yes, Rational Software Conference keynotes from Day 1 and 2 are now available in Second Life on Rational's island CODESTATION.
The Second Life URL (SLURL) for CODESTATION is: http://slurl.com/secondlife/IBM%20CODESTATION/130/95/40
Duck courtesy of Island Training
If you are bored this evening, it's because you aren't trying hard enough.
Sooooooo much stuff happening this evening... pick your poison:
Solution Center/Exhibit Hall Reception
Location: Atlantic Hall, Dolphin Hotel
Time: 4:30pm - 7pm
Super Women's Reception
Location: Asia 5, Dolphin Hotel
Time: 6pm - 8pm
Location: Atlantic Hall, Business Partner Cafe, Dolphin Hotel
Time: 6pm - 8pm
Analyst Roundtable Discussion with Evans Data Corporation: Developing for and on the Cloud
Location: Europe 4, Dolphin Hotel
Time: 6:45pm - 7:45pm
Where will YOU be?