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Rational takes clients input seriously. We stage events throughout the year to hear from you our clients, elicit feedback, and influence product direction!
What does VoiCE stand for? It’s shorthand for Voice of the Client Event. VoiCE is geared toward:
Our next event is to be held next week and will span 4 days: from November 9th through 12th. This is a first of its kind virtual event using Lotus Unyte econferencing and conference calls, and will provide unique ways for you to interact with us. The VoiCE events will start at around 10:00AM ET and complete at around 2:00PM ET. As always, there is no fee to you for the VoiCE events!
For more information, check out the Rational VoiCE space on developerWorks. Be sure to click around the various days, and check out the message board too! Note that VoiCE requires an NDA (non disclosure agreement); please work with your sales representative to join us at the next event!
We are also holding a face-to-face event on November 3rd with clients in Germany
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In IBM we know you likely have products across our expansive portfolio... and while we may be focused on Rational Support specifically here, we also recognize that you may also benefit from some of our counterparts across IBM support. To help you identify, follow, and engage with support across IBM, here are a few accounts you may not have known about:
And how about Facebook:
Let's not forget Youtube:
And of course, the blogs!
kellypuffs 06000168YK Visits (2273)
We launched our twitter presence in April of last year with no other agenda than to share knowledge with you to help you be successful with Rational products.
We're sharing new and popular technotes, IBM Education Assistant modules, information regarding our electronic support tools and programs, and pertinent developerWorks and jazz.net articles.
How are we doing?
Are we tweeting too much? Or too little?
Too dry? Not dry enough? :-)
Would you prefer to see a separate Twitter account for each Rational product or product family?
What would you like to see more of?
What would you like to see less of?
Please post your feedback, suggestions and ideas as a comment to this blog entry. We'd love to know what you think!
Kelly Smith, Chief Twit
mquimby 060001FAVB Visits (2272)
We have some new education content for Rational Focal Point and Rational Requirements Composer!
For RRC, there are six new tutorials available on IBM
Check out the links to the content below. Thank you to Virgil, David, and Brianna for the great information!
Your feedback helps us improve. You can find the feedback form on the category pages for your product and version. The feedback form is quick and easy. Leave comments and let us know if these demonstrations help you achieve your goals.
What is IBM Education Assistant? IBM Education Assistant is a collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements.
Find more great education modules here.
kellypuffs 06000168YK Visits (2271)
Please join us today at 10am EDT for the first in our 2011 Jazz Open Mic Series:
What's New in Rational Team Concert and Jazz 3.0, with Kartik Kanakasabesan, Manager, Jazz Jumpstart
To help you take full advantage of your software, the Rational Support Technical Exchange hosts Open Mic conference calls and webcasts where technical experts share their knowledge and answer your questions on specific technical topics. Visit this page often for notices of upcoming events. Events will be recorded for those not able to attend live events.
Hope to see you there!
Rational Support Technical Exchange Open Mics & Webcasts
Image credit: Some rights reserved by flickr user visual.dichotomy