Sumant Renukarya 270002B42N Visits (2327)
There have been a few queries asking why organizations should use at least one Team Area with all same members as in a Project, using IBM Rational Team Concert (RTC).
We have small projects only about 20 members per each and we don't need separate project members into teams.
--> The following details provide some basic information about Team Areas and their usage in RTC:
AcdntlPoet 2700019V2G Visits (2325)
It is now my honour to present the next our regular series of interviews with some of the very interesting people in Rational Client Support. This week, we'd like you to meet Christian Glockner, a Rational ClearQuest Technical Support Engineer out of IBM Rational, The Netherlands. Of course, Christian's roles also go far beyond technical support as you'll find out in the interview below; and don't forget to visit his profile on My developerWorks!
Tell us a little about yourself: who are you, what is your role in Rational Client Support?
My name is Christian Glockner, and primarily I work as Technical Support Engineer for IBM Rational ClearQuest in Rational's European support center located in Amsterdam, The Netherlands.
Apart from that I have several other roles, including coach for the Kepner-Tregoe Resolve methodology that Rational Client Support have adopted several years ago, and working as part of the Lab team in Amsterdam, making sure the infrastructure our colleagues use for reproducing client issues works.
How long have you been working for IBM and Rational?
It's hard to believe, but I've been with Rational (and IBM for that matter) for three years already! Doesn't time fly?
What are you currently working on?
Besides helping our clients resolve issues they are experiencing with ClearQuest, I am trying to figure out what we can do to further increase client satisfaction and resolve PMRs quicker than before.
Describe a normal day for you.
Luckily I don't have to be in the office at a specific time, so I like to sleep a bit longer than others (which makes my friends envy me badly). I am not a breakfast person, so I make myself on the way to work quickly, and normally I arrive there some time between 9 and 10. First I check any e-mail that has come in to see if anything from Development needs my attention (for example, in case a developer needs more information in order to reproduce a Defect). Next up is reviewing existing PMRs to see what we're going to do about them today, and that pretty much continues throughout the day.
What project are you the most proud of?
Probably that would have to be the work we have done for a new process that will change the way support works with development. We're really excited about it and we're planning to present it at this year's Innovate conference in June.
Are you a gadget person? What type of gadgets do you use?
I am not too much of a gadget person, but everything that has a screen gets my attention.
What gadget, which you currently own, can you not live without?
What is your favorite part of working for Rational Client Support?
There's really two or three aspects. For one, I just enjoy solving problems. Secondly I love helping people, so if I can help clients resolve issues I get the best of both worlds. And finally I enjoy the openness inside RCS (and IBM on the whole).
What are you passionate about?
Technology. That's why I work at IBM.
What tip or trick would you like to share with the class?
If you are a gadget guy and you listen to podcasts, then you should definitely listen to The Daily Giz Wiz.
How do you define success?
Professionally: If a client tells me I helped them resolve the issue they were having and if I manage to make work an enjoyable experience for my colleagues.
Personally: If I can make a difference to other people around me.
In your spare time, if you have any, what hobbies or activities interest you?
This is probably very nerdy, but I am really fond of airplanes and trains. I'm probably the last person to enjoy air travel, solely because it involves planes, clearly one of mankind's biggest inventions, and still a miracle in my book.
If you were stuck on a technology deprived island, what single technology could you not live without?
Definitely the Internet. I honestly don't know what I was doing without it all these years.
What is on your nightstand with regard to reading?
I don't read before going to bed, but rather on my daily commute by train. At the moment I'm reading The Unnamed by Joshua Ferris, which I can highly recommend.
Is there any technology that you think should get more respect and adoption but does not?
Solar Energy is still not as widely used as it could be, so definitely it should be adopted more widely.
How do you grow your technical skills?
I have always been curious to find out how things work and why they work the way they do. I found that I can also apply this in my job, so I really learn new things every day.
AcdntlPoet 2700019V2G Visits (2324)
HURRY! You won't want to miss this Thursday, May 17th from 12 p.m. to 1 p.m. (EDT)....
Rational User Community Webinar: ClearCase V8.0 – Overview of the New ClearTeam Explorer and V8.0 Administration
Space is limited, so Click here to reserve your 'seat' today! ClearCase V8.0 includes significant functional and performance improvements. This presentation will provide an in-depth look at the new features and improvements of ClearCase V8.0. This presentation is taking place on Thursday, May 17th from 12 p.m. to 1 p.m. (EDT)
ClearCase V8.0 includes significant functional and performance improvements. This presentation will provide an in-depth look at the new features and improvements of ClearCase V8.0. This presentation is taking place on Thursday, May 17th from 12 p.m. to 1 p.m. (EDT)
Selecting an enumeration value for an attribute and based on the value selected display text area in RTC?
Sumant Renukarya 270002B42N Visits (2319)
Here is an example requirement that one of my clients was looking for in IBM Rational Team Concert who asked: "Is it possible to select an enumeration value for an attribute and this in-turn based on the value selected, display text area in RTC?"
Saurabh.Tyagi 270005CY2K Visits (2318)
All about Rational Developer Licensing
Rational Developer is a batch offering from IBM which has unique functionalities than a normal IDE available. Let’s get introduced to the Rational Developer versions available for usage.
I welcome you to get an in depth understanding about the Rational Developer licensing.
What you should know about Rational Developer Licensing?
There are four broad categories of licenses for Rational Developer, viz.
IBM Rational Developer for AIX and Linux has these subset of licenses which can be used:
Rational Developer for System i licenses are imported only on Windows PCs, where System i and System z are the iSeries and zOS hosts that the client is connecting to. IBM Rational Developer for i has these subset of licenses which can be used:
IBM Rational Developer for Power Systems Software C/C++ Dev Studio for AIX v7.6
Rational Developer for Power Systems Software includes four separately licensed features:
Rational Developer for System z licenses are imported on Windows PCs, where System z are the zOS hosts that the client is connecting to for development purpose. IBM Rational Developer for z has these subset of licenses which are highlighted below:
IBM Rational Developer for System Z V7.1 Activation Kit
IBM Rational Developer with Java v8.0 Floating License Key
IBM Rational Developer for AIX and Linux version 8 are not displayed in the license key center list as v8.5 was called Rational Developer for Power systems and from v9.0, it is addressed Rational Developer for System i.
Versions of IBM Rational Developer for SOA Construction include 7.5, 8 and 8.5 versions, though license key center does have only versions 7.1 and 7.5. Variants of licenses include :
SOA (Service Oriented Architecture) v7.5 and below was a bundle of products and not just one product, which included licenses of RDp (Rational Developer for Power Systems), HATS (Host Access Transformation Services), and RBD (Rational Business Developer).
SOA v8 and above is split into individual products RDp, HATS, and RBD (Rational Business Developer) to be individually licensed.
Why is the Rational Developer with EGL v8.5 not available to be generated on license key center, though our account is under maintenance?
Do I have a chance to try out a trial before a license purchase?
I have a Rational Developer for I RPG and COBOL and modernization tools license. However I get a “No license available” for RPG and COBOL plug in on the software. How do you explain that?
How does RPG and COBOL development plugin license requirement in Rational Developer for Power Systems?
See you folks. Let’s get together with my next blog.