CandyLane 270000WFPX Visits (1815)
APAR PM96642 is fixed in Rational Developer for System z (RDz) v184.108.40.206 fixpack. This APAR picks up a fix from the Rational Common Licensing (RCL) product, and is not listed as one of the APARs fixed in that fixpack since it is an internal APAR.
kellypuffs 06000168YK Visits (1815)
By now, you know why. We've shared with you what we do with the feedback we receive - we use it to make our support content even better so you don't HAVE to call and open a support ticket just to find out if X is supported, or how to do Y.
So all year long, we make sure we address your comments and continually improve our content.
Sometimes, we get it right, and sometimes, you let us know that we've gotten it right. I'm not going to lie ... those are my favorite pieces of feedback to read and share.
And today, as we wrap up the year, I'd love to highlight some of the positive Document Level Feedback comments we've received this year:
"Es exactamente la respuesta al problema. Perfecto.'
"Very helpful and clear"
"Solution exposée claire et précise. Merci"
"This is a very useful page, thank you."
"Wish this was a built-in feature of the Analysis Wizard, but this a good workaround. Thanks for posting."
"This is very valuable technote. Please give it high priority to display it in search results."
"The answer was on the money"
"Finally I could resolve my problem. Thanks! "
"The solution worked perfectly."
"Very useful, thank you."'
As you might imagine, this feedback from clients makes our day.
So, as we wrap up the year, a heartfelt thank you goes out to those who, having gotten the answer they were looking for, took the extra step and let us know about it.
AcdntlPoet 2700019V2G Visits (1814)
Did you miss Pat O'Connor's session at #IBMInnovate? Join his webinar tomorrow! Pat will be speaking on "How to Use IBM Support Effectively", June 19 @ 12PM EDT! Register now to get your seat: http
2012 - Customer Education - Getting Effective Support - How to use customer support effectively. Tuesday, June 19, 2012 12:00 PM - 1:00 PM EDT
AcdntlPoet 2700019V2G Visits (1813)
Getting/setting properties of SCM artifacts using Rational Team Concert SCM CLI- This video demonstrates how to modify and list the properties of a workspace, stream, component, baseline, and a snapshot using the RTC SCM CLI client.
AcdntlPoet 2700019V2G Visits (1812)
Summertime is the perfect time to relax and sip some iced tea by the pool side, but that doesn't mean we in IBM Rational stop creating great articles to help you get the job done! No way! We're still working hard for you, even IF your loyal blog editor here hasn't highlighted them in a while. For that I beg your forgiveness and present to you the following items that have recently gone live over the past three weeks on developerWorks Rational: During the week of August 13th, 2012: How agile practices aid development of complex systems Replicate and sync IBM ClearCase MultiSite repositories Featured download: Rational Method Composer During the week of August 6th, 2012 Document and automate processes with Rational Method Composer and Jazz: Part 4. Create new process assets How Rational tools streamlined testing in the IBM Tivoli Rome Lab Configure DOORS and Rational Team Concert for globally distributed workers Featured author, Tinny Ng Week of July 30th, 2012 Manage builds easier with Jazz Team Build in Rational Team Concert Document and automate processes with Rational Method Composer and Jazz, Part 3 Change the ClearCase ALBD password easily with this updated utility
During the week of August 13th, 2012:
How agile practices aid development of complex systems
Replicate and sync IBM ClearCase MultiSite repositories
Featured download: Rational Method Composer
During the week of August 6th, 2012
Document and automate processes with Rational Method Composer and Jazz: Part 4. Create new process assets
How Rational tools streamlined testing in the IBM Tivoli Rome Lab
Configure DOORS and Rational Team Concert for globally distributed workers
Featured author, Tinny Ng
Week of July 30th, 2012
Manage builds easier with Jazz Team Build in Rational Team Concert
Document and automate processes with Rational Method Composer and Jazz, Part 3
Change the ClearCase ALBD password easily with this updated utility
kellypuffs 06000168YK Visits (1812)
Rational Team Concert Turns Two: Jazz Embraces the Enterprise
Click here to register for this webcast
Wednesday, June 10th at 12pm ET
The IBM Jazz platform for collaborative software delivery has come a long way since the initial launch of IBM Rational Team Concert. Join Robert Kennedy, IBM Rational Change and Configuration Management Market Manager, as he discusses the innovations and benefits that have been achieved over the past year with new platform support, translations, document collaboration, agile planning enhancements and enterprise scalability and security.
Presenter: Robert Kennedy
kellypuffs 06000168YK Visits (1811)
Well, in case they do .... look! I found something cool!
This video, from the Tivoli Provisioning Manager folks, demonstrates how to gain the ability to deploy Rational® Build Forge projects from the Tivoli® Provisioning Manager (TPM) Console, via an automation package created in TPM used to integrate with Build Forge. The integration establishes the foundation for an integrated framework to complete all server provisioning and automation tasks needed for Build Forge deployments.
AcdntlPoet 2700019V2G Visits (1807)
If you haven't seen the Jazz.net Library recently, here's some of the great stuff you've missed this year alone! Want to go even one better, though, and get this great content delivered to you immediately when it is published? Just use the RSS feed in your favourite reader and never miss an update again!
mquimby 060001FAVB Visits (1807)
What is IBM Education Assistant? IBM Education Assistant is a collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements.
Take a tour of IBM Education Assistant
Find more great education modules here.
kellypuffs 06000168YK Visits (1807)
This Support Toolbar has been designed by Rational and Telelogic specifically to assist heritage Telelogic support userse through the transition to IBM Rational Software Support. As a support client, we know you desire to be self-sufficient in finding what you need when you need it. In this single, customizable tool is everything a support user needs to locate essential product support sites, search content, find downloads - and more!
This Support Toolbar update coincides with the June 2nd releases of newly renamed Telelogic products to reflect the IBM Rational naming conventions. This will automatically update the toolbar buttons and menu items to ibm.com resources for Telelogic product support through the Rational brand. The toolbar is set to check for updates every two weeks by default. If your current install has not prompted you to run the update, a manual check will detect it and guide you through the install process.
The update has been created to guide you through the Support transition elements, pointing you to the locations for Telelogic Product Support on ibm.com. We have set the "Communications" button for direct access to the Telelogic Support Overview Page on ibm.com where the latestSupport Transition Communication can be found along with transition FAQs.
We've also updated the product names as displayed in the toolbar to match the IBM Rational branding and point to the key support resources on ibm.com pages. This includes pointers to the product support pages, as well as Service Requests (Sr), large file transfers (EcuRep) and Passport Advantage (PA) links for full product downloads.
This toolbar is an amazing resource to help you find the information you need, quickly! If you haven't done so yet, downlaod the full toolbar install today.