kellypuffs 06000168YK Visits (3713)
OnDemandDemoGuy has a new YouTube video. Enjoy!
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AcdntlPoet 2700019V2G Visits (3597)
In case you hadn't heard, it's Customer Service Week! We'd like to take the opportunity to honor and recognize ALL of the individuals across the world-wide Rational Client Support organization who are dedicated to your success every day.
And did you know? They aren't just on the phone or responding to emails. They are writing technotes, whitepapers, and redbooks. They are contributing to user groups, communities, and social media outlets. They are speaking at conferences. They are conducting early client programs. They are a tireless bunch, maniacally devoted to solving issues and helping wherever they are able.
We have been highlighting a few of these support stars on our "Meet the Peeps" interview series here, providing a "face" to the support and service side of the company. One of the recurring themes I have seen in these interviews really highlights the core of what Customer Service Week is all about: the people. Almost every interviewee has indicated the best part of working for Rational Client Support is the people. And I couldn't agree more. Having worked in a Technical Support role for much of my career, I can honestly say, my colleagues and clients alike were (and still are) the best part of the job, providing challenge, motivation, and best of all, inspiration.
But don't be fooled, those interviews only represent a small sampling as the breadth and depth of our tireless support organization, like an iceberg, is far greater than what can be seen sticking out of the water (or blog for that matter). With that in mind I'd like to ask you to take a minute sometime this week and let your support engineer (or any customer service worker) know how appreciated they are. Those small thanks really do go a long way!
Photo credit, Bryce Johnson, http
IBM Rational DOORS Next Gen is supported on Jazz platform helping you to collaborate with other Jazz platform tools like Rational Team Concert and Rational Quality Manager in your environment.
IBM Rational DOORS Next Generation provides additional features like:
Rational DOORS Next Gen has assumed the place of Rational Requirements Management (RM) for the Jazz platform that adds a requirements definition and management application on top of that common platform.
Now let’s discuss the DOORS Next Gen licensing concept.
DOORS Next Gen is the name rendered to the DOORS installation based on Jazz platform where you can enrich your client from a DOORS Next Gen Analyst or a Requirements Composer Client Access license. The contemporary version of the DOORS thick client is available too; this is DOORS 9.5.
Notice the fact, as per the screenshot above, that DOORS Next Gen and Rational Requirements Composer are based on Jazz platform activated by authorized or floating CALs (Client Access Licenses).
The Jazz admin can assign the licenses to the users by logging in to the License Management page which defines the level of access for each user.
Points to remember
I hope you've got the info you are looking for, but you might still have some questions in mind. If so, I invite you to take a look at the FAQs section below and to check out the Rati
See you folks. Let’s get together with my next blog post.
kellypuffs 06000168YK Visits (3582)
For more information, please visit www.ibm100.com (htt
It's really quite impressive, and well worth spending a few minutes on a Think Friday afternoon.
Makes me proud to be an IBMer.