kellypuffs 06000168YK Visits (2700)
IBM Rational Client Support and Development is interested in your feedback on the IBM RFE Community.
We are actively seeking input from our RFE Community users to
evaluate current satisfaction levels and help
us develop future direction & plans - this is your opportunity to chime in and provide
To participate, please click on the attached link and fill out the short survey questionnaire. We appreciate what you have told us in the past and we need your continued input so we can continue to improve the RFE Community.
The survey is available by
clicking this link, and will be available on the RFE Community until January 3, 2011.
Thanks in advance!
AcdntlPoet 2700019V2G Visits (2700)
This week we highlight Adam Levensohn. Adam has worn many hats in the years he has been with Rational. Whether it be in his earlier technical support role directly assisting clients, or more recent managerial roles, Adam always brings the party. Ever wonder why? Well wonder no more, as Adam reveals all in his tell-all interview below! And don't forget to check out some of our previous interviews too!
Tell us a little about yourself: who are you, what is your role in Rational Client Support?
I am the first line manager of the ClearCase and ClearQuest Customer Advocacy Group (CAG). I live in Framingham Massachusetts with my wife of over 10 years , my 2 children Brady (5) and Brett (2) , four cats (one of which is a 25 pound Maine Coon Cat), and 2 frogs.
How long have you been working for IBM and Rational?
I have been with Rational for over 10 years
Have you had any other roles in Rational?
I started my career as an Associate ClearCase TSE , I was then an Escalation Engineer for ClearCase , then I did what we used to call Staff Engineer reporting into the second line manager (Mary Barry at the time). Then Mary tricked me into being a first line manager. In 2003 when support absorbed the CAG organization into support from development I started managing that team.
What are you currently working on?
I am currently working on building a team of support professionals that will collaborate on delivering complex multi-product solutions to customers. I am also working on renaming and rebranding CAG. In addition to that, I do some work for the Northeast US Lab Cluster where I am currently in the early stages of directing and producing a cluster video. I am also about to begin production of a video that will serve as an internal commercial for the Executive Briefing Center in Westford.
Describe a normal day for you.
Email disposition , meeting, email disposition, meeting , rinse and repeat....
What project are you the most proud of?
I have a tie - the transition of CAG from development to support and what was called the Content Syndicate which evolved into what we know as our Knowledge Management Team.
Are you a gadget person? What type of gadgets do you use?
I think I might be. I have an iPhone I can't live without, and I have a thumbdrive, a mini multitool, and flashlight on my key chain.
What gadget, which you currently own, can you not live without?
iPhone - I use it for work mail and calendar, cell phone, games, music, all sorts of apps that are not very important but very fun.
What's the coolest piece of tech news you've heard lately?
Is there any tech news that isn't cool? I read feeds and articles daily about all sorts of technology, I am not sure I can single any one piece out.
What is your favorite part of working for Rational Client Support?
What are you passionate about?
My kids, my wife, technology, and the Red Sox in no particular order.
What tip or trick would you like to share with the class?
I was on vacation with my family in Florida when I was 13. At the hotel we were staying at there was a guy who sold sun tan lotion pool side. I was venting to him for some reason about my 13 year old angst and he said to me "dude, wherever you go, life's a party; just act like it's a party and it will be a party". I have tried to carry that tip with me since then, and it seems to work.
If you were stuck on a technology deprived island, what single technology could you not live without
Another tie - iPhone or coffee maker - it would be tough ...are there any coffee beans growing on the island? that would make my decision easier.
What is on your nightstand with regard to reading?
Year of the Black Rainbow, by Claudio Sanchez and Peter David
What has been your biggest surprise you have witnessed in the technology industry?
3D - I saw Toy Story 3 in 3D and I could not believe how good the 3D was. I certainly missed the glasses with the red cellophane in one eye and green cellophane in the other eye though.
What future technology would make your life easier?
Complete integration with roaming profiles based on a scan of my retina. I turn on my TV, it scans my eye and loads my music library, favorite shows, apps, web sites etc... I turn on my phone, same thing. I turn on a PC, same thing. I go on vacation and turn on the hotel TV, it scans my eye and loads my music library, favorite shows, apps, web sites, etc...
How do you prefer to find answers to your questions?
Google and then where ever it takes me.
Are you a blogger in the blogosphere? ... Are you a YouTuber? ...Are you an Author? .... Do you Tweet? ...
I was very active for a while blogging, Tweeting, YouTubing, Blipping, and Fligging, but I went on hiatus several months ago and really have not missed it. Maybe I will go back some day or maybe not.
What do you do in your spare time?
I like to exercise , play sports , mountain bike , listen to music , read , chase my kids , do yard work , and i also server as the Chairman of the Town of Framingham's Technology Advisory Committee where myself and a board of 5 other appointed members advise town meeting, the town manager, and board of selectmen on technology related issues and concerns.
Avinash S 270001HXUA Visits (2699)
I have just been working on couple of IBM Rational ClearCase issues where a downgrade of the nfs version from nfs 4 was needed on their RHEL machines. So, I am sharing the info about the steps to downgrade the nfs version so that it can be handy if any of you also come across the same issues.
I hope this helps any of you who are also in need of downgrading to nfs 3.
KiranChikkanna 270005HX17 Visits (2696)
Rational Solution for Collaborative LifeCycle Management 2012(CLM 2012) was released in June 2012.
In this post, I have tried to capture the changes in CLM 2012 from a licensing perspective. I have outlined the licensing requirements for the clustering requirements and covered the implementation changes in the Jazz token licensing for CLM 2012. Also, there is a small section answering the most frequent questions asked in the context of deployment of CLM 2012 licenses under “FAQ section”. So watch out for those tips!
Ok, lets get started now. To begin with let me broadly list the changes which have been brought in CLM 2012 from the licensing perspective.
What's New in Licensing for CLM 2012:
Licensing in High avai
There are 2 types of HA/Clustering available with CLM 4.0:
Both the setups do not require extra CAL ( Client Access Licenses ) for the applications hosted on the JTS, Since there will be only one repository. Both the setups do not require the extra server licenses as well ( JTS ). They need the WAS and freely available key file from support to activate capability, which is not a license file and customers need to contact the product support in order to obtain the same.
Design Management Licensing
Design Management is a collaborative web-based tool that enables a broad set of stakeholders to contribute to and influence the design of products, software, and systems. Rational Software Architect Design Manager ([Beta] and Rational Rhapsody Design Manager [Beta] use the Design Management (DM) application, which includes the Design Management capability.
Important: The integration with Design Management is considered beta functionality and is for evaluation purposes only.
There are no extra licenses available as of now for the Design Management tools. As of now the following client license types: Contributor (RTC, RQM, RRC), Developer (RTC), Quality Professional (RQM), and Analyst (RRC) have been provided with only the Read-access capabilities to Design Management [Beta]
License Compatibility with 3.0.x appl
The 4.0 licenses work with 3.0.x applications but 3.0 licenses do not work with 4.0 applications. This compatibility allows for a topology where not all applications have to be upgraded to v4.0 at the same time.
You can upgrade JTS and one of the applications and continue to work with the other applications at the 3.0.x level. You can upgrade Jazz Team Server and support both RTC 3.0.1 and RTC 3.Next clients. You can upgrade one CLM application at a time (rather than having to do all at once). Allows RTC, RQM, RRC to upgrade incrementally. 4.0 CALs would require the JTS version to be at 4.0. However 3.0 CALs can be imported into JTS 4.0 without any problem.
When Jazz Tokens are used as licenses instead of CAL's and when the version of CLM is upgraded to 4.0, we have incompatibility issues with the Jazz Tokens.
In order to resolve the reported error apply the steps below:
AcdntlPoet 2700019V2G Visits (2696)
Ah, think Friday is upon us! A perfect time to sit back and think about securing your applications with Rational AppScan Source Edition. This recorded demonstration (with Q&A at the end) is one of the more substantial videos coming in at just under 40 minutes.
The video will focus primarily on Source Edition for Security illustrating "power user" functionality and reporting while providing a solid overview of the AppScan Source Edition product. These Live Demos will be held on a monthly basis in 2011. Please use the URL below to view future dates. For more information on AppScan Source Edition or to attend a free AppScan Live Demo event please visit: http
So, settle in and enjoy... .