kellypuffs 06000168YK Visits (1953)
We are announcing today the release of IBM Support Assistant V4.1.1. This is a cumulative fix pack that can be applied to IBM Support Assistant V4.1. Don't have IBM Support Assistant V4.1.0? Download the latest version of the IBM Support Assistant workbench from the web site, then upgrade to V4.1.1: IBM Support Assistant Download Page.
mquimby 060001FAVB Visits (1951)
You are invited to participate in the 2013 Rational VoiCE Jam, a virtual event hosted by the Rational Client Programs team. A jam is a guided online discussion surrounding a set of themes. Participants respond/blog to themes with ideas, ask clarifying questions, comment and vote on the ideas by sharing their like or dislike. By popular demand, this jam will give you the opportunity to share ideas, comments and votes across various products, solutions, and aspects of the Rational portfolio. We have approximately 30 themes that you may follow and actively join in the discussions.
AcdntlPoet 2700019V2G Visits (1951)
Ok, maybe I've been watching too much prime-time television to come up with good title lines. So, if you'll forgive the lack of originality you'll find that following are the latest in downloads released by Rational between October 26th, 2011 and today (check out the 'tags' above to find other downloads you may have missed as well):
And how about some extra download/release information over on the HATS HotSpot blog:
nsukhtan 270000F0DF Visits (1949)
After the wizardry of my previous post, where you learned how to install the Rational License Key Server Administration and Reporting Tool by using the IBM Installation Manager wizards, let’s now slay some demons! In this post, I will help you understand how a typical licensing model works and how, specifically, the Rational licensing model is designed, complete with daemons!
A licensing model generally consists of:
The license file defines what software or features the license is for, how long it is valid for, how many users can use the software, the computers on which the software can be used, and so on. The license file can be stored locally on the same computer as the application, or on a remote license server. In a served license model, where licenses are stored and served from a common license server, the applications that require a license connect over a TCP/IP network to obtain the licenses from the license server. Rational Common Licensing supports both options local license file deployment and the served license model.
The Rational Common Licensing model consists of the following components:
When you purchase an IBM Rational product, you receive a license entitlement that authorizes you to generate and download license files from the Rational License Key Center. The Rational License Key Center is an online service that you use to create license files (.dat, .upd, .txt) for the application or applications that you have purchased, or in IBM parlance, “have entitlement for”. As I mentioned earlier, the license file:
Tip: Do not change the host name when you migrate your license server from one computer to another. If you do change the host name, be sure to log into the Rational License Key Center, return your existing license and regenerate licenses for the new host computer.
For single desktop applications, you can store the licenses on the same computer as the application. You also have the option to run multiple instances of the application on the licensed computer. For applications that are used on several computers by different users, you can use a served license model. The licenses are held centrally by the Rational License Key Server and served up to requesting applications and users.
Let’s take the help of an illustration to clarify the concept of a served licensing model.
Fig 1: Rational Common Licensing process
Log in to the Rational License Key Center to generate and download your licenses. After you download the license files from the Rational License Key Center, you can use the Rational License Key Administrator (LKAD) to import and deploy the license files to the license server. Depending on your product type, you will need to use different mechanisms to point to the license server:
See the daemons in the illustration? Those two daemons - the lmgrd manager daemon and the ibmratl or telelogic vendor deamon - manage licenses on the license server. The lmgrd daemon runs on the license server. The vendor daemon information is supplied for each application in the license file for the application. The lmgrd deamon handles the initial contact with the client application or the IBM Rational product. It reads the license file, identifies and starts the appropriate vendor daemon, and then passes on the connection to the vendor daemon. The vendor daemon tracks how many licenses are checked out and who has the licenses. An application that requires a license connects to the license server and requests a license. The license server provides a license based on the availability of the license. The daemons write information about license usage to the lmgrd.log file. The License Key Server Administration and Reporting Tool uses the information in this log file to generate reports on license usage.
That, in a nutshell, is an overview of the Rational Common Licensing model. In my next post, I will pick up from where I ended here, and describe how the License Server Administration and Reporting Tool uses the log data and works with the license servers to generate reports.
Additional reading: If you are interested in more information on Rational Common Licensing, read my previous posts on the subject #licensing:
kellypuffs 06000168YK Visits (1949)
To help you take full advantage of your software, the Rational Support Technical Exchange hosts Open Mic conference calls and webcasts where technical experts share their knowledge and answer your questions on specific technical topics. Visit this page often for notices of upcoming events. Events will be recorded for those not able to attend live events.
Please join us tomorrow at 10am EDT for this week's Jazz Open Mic:
Licensing update / direction, with Kartik Kanakasabesan, Manager: Jazz Jumpstart
Hope to see you there!
Rational Support Technical Exchange Open Mics & Webcasts
Image credit: Some rights reserved by flickr user hiddedevries
kellypuffs 06000168YK Visits (1948)
Yup, no longer do you get wonderful hard-copy manuals when you purchase IBM Rational software.
Printed manuals are SO last century.... out-dated from the moment they are printed. They did look ever so nice on my bookshelf, however.
Now we have InfoCenters. All the information you knew and loved in your manuals is available on-line.
"ButbutbutBUT," you say, "what if I want something to carry into the server room with me?"
You can create PDF files and print out your own copies. Click on the link above (to the ClearCase 7.1 Infocenter) and scroll down to the bottom.
Under the Help System Overview section are links for creating your own PDFs or printing out topics. (If I can ever figure out why my screenshots are broken, I'll update this post with them.)
Hope this helps.
kellypuffs 06000168YK Visits (1945)
Rational Developer for Power Hub, has announced the availability of a whole boatload of new IEA (IBM Education Assistant) demos: materials for Installation and configuration, IBM i application development, C and C++ development for AIX and Power Linux, and COBOL development for AIX are now available for Rational Developer for Power Systems Software V8.0.
He's got all the scoop over there:
Over 25 new educational demos all in one spot - IBM Education Assistant
The fine folks on Jazz.net have recently published a new workshop and labs to guide you through Process Enactment Workshop for the Rational solution for Collaborative Lifecycle Management 2012!
This self-guided workshop will walk you through process enactment in Rational Team Concert including the interaction between RTC and Rational Method composer, as well as describing the process to your team members.
The workshop also contains labs around the following topics to help you learn by doing:
So why not take this opportunity to build your personal knowledge base and become even more familiar with process enactment for CLM by clicking over to Jazz.net and starting this new workshop and associated labs. You'll be glad you did!
IBM Rational Functional Tester v8.2.x - Using ProxySDK, Part 1 of 2: This 2-part video demonstration series explains how to use the Rational Functional Tester Proxy Software Development Kit (SDK) to extend automated functional testing support for your application's user interface controls beyond what is provided by default. Part 1 of the series explains how to extend proxies manually. Part 2 of the series explains how to build a proxy for testing the tree control using the Proxy SDK wizards. IBM Rational Functional Tester v8.2.x -- Using ProxySDK, Part 2 of 2: This 2-part video demonstration series explains how to use the Rational Functional Tester Proxy Software Development Kit (SDK) to extend automated functional testing support for your application's user interface controls beyond what is provided by default. Part 1 of the series explains how to extend proxies manually. Part 2 of the series explains how to build a proxy for testing the tree control using the Proxy SDK wizards.
IBM Rational Functional Tester v8.2.x -- Using ProxySDK, Part 2 of 2: This 2-part video demonstration series explains how to use the Rational Functional Tester Proxy Software Development Kit (SDK) to extend automated functional testing support for your application's user interface controls beyond what is provided by default. Part 1 of the series explains how to extend proxies manually. Part 2 of the series explains how to build a proxy for testing the tree control using the Proxy SDK wizards.
Ooh a shiny and new product release!
IBM Rational Project Conductor introduces collaborative project and resource management, streamlined to improve project delivery while adapting to continuous change, and process support that matures with your organization. Organizations can minimize cost and risk while optimizing delivered value through planning and executing projects with agility. Using IBM Rational Project Conductor, organizations can:
AcdntlPoet 2700019V2G Visits (1940)
We wish you all the best this holiday season and hope your day is filled with joy and relaxation!
On the off chance you are reading the blog today, here's a little classic tribute in song from those elves who, like us, work behind the scenes on the Island of Misfit Toys...
kellypuffs 06000168YK Visits (1940)
AcdntlPoet 2700019V2G Visits (1937)
We're knee deep into fall now, and well into November already! How did that happen? I'm not sure of the time-space continuum shift that has truncated this year, but what I am sure of is that our awesome developerWorks authors have been steadily publishing their great articles regardless of how short or long the year has seemed... Here are the latest articles from the past few weeks which have gone live on Rational developerWorks:
kellypuffs 06000168YK Visits (1936)
June 5-9, 2011 Orlando, FL |
Our very own Patrick O'Connor (aka @rationalwebguy) and Bob Haataia will be at Innovate 2011 next week, focusing on helping you take full advantage of the IBM Electronic Support portfolio of robust tools and resources.
Save time and simplify your support experience. Be sure to check out their schedule and locations at Innovate next week. They want to hear from YOU!
AcdntlPoet 2700019V2G Visits (1936)
Are you going to Innovate 2011? If so, stop by and see us!
Want to share your feedback with our Technical Support management and executives?
Need to learn how to best interact with your IBM Support teams and expedite your issues and concerns?
Looking to discover the latest IBM improvements to our support website and knowledge-base?
Well look no further! Come talk to Rational Client Support in the Support Cafe!
Drop by and enjoy some refreshments and discuss your Support needs when YOUR schedule permits.
We will be there to assist you. Stop by the Support Cafe' (in Europe 3 in the Dolphin Hotel on June 6, 7, and 8th) and visit us!
AcdntlPoet 2700019V2G Visits (1934)
Back from Innovate? Missed last week's downloads? You can find those here... but what about this week's downloads? Ah, yes, as expected below are the links to the new downloads posted between June 6th, 2012 and today... don't forget to check out the 'tags' above to find other downloads you may have missed:
mquimby 060001FAVB Visits (1933)
Our neighbors over at the IBM Electronic Support Community blog have an excellent post regarding the newest updates for IBM Service Request.
IBM Service Request has a new user interface and updated features to help make the managing of your service requests faster and more efficient. Your feedback has a lot to do with these improvements. The IBM Electronic Support Community blog post has change details, links to additional resources, and information on how you can provide continuing feedback.
Check out the blog, and experience the changes today!
AcdntlPoet 2700019V2G Visits (1933)
Abstract from the paper's introduction section:
This whitepaper is designed as a supplement to the Build Forge Online Help Documentation. This document should not be seen as a replacement for the Online Help Manual. Build Forge Administrators and Release Engineering teams should review this document before making any changes to a new or existing environment. The information supplied is not based on IBM recommendations. This white paper is intended to assist in creating scalable and manageable Build Forge environments. The paper is broken down into individual components due to certain software requirements. Build Forge out of the box requires: Database backend, Java Application Server (Tomcat), Web Server (Apache with PHP), and Precompiled Perl Executables (Perl Engine). Each component has its own unique options when considering management and scalability.
After reviewing this whitepaper, apply changes to a test environment before releasing in production. Some of the topics discussed in this paper result in data removal and aggressive purging. Please note that these topics should be discussed prior to implementation.
Released: August 12, 2011
Author: William Frontiero and Joseph Bucanelli
AcdntlPoet 2700019V2G Visits (1932)
Now that you've heard how much content we've created and updated based on your reported PMRs using the KCS principles, let's take a look at how we shared it all out! 2011 was unquestionably the year of social business across industries. In keeping with Rational Support's own strategies we drove higher visibility to our support content through a number of channels, and built substantial followings in each area. In the course of the past year, we: But these numbers are only indicators of our overall success. Our real successes are found in YOUR successes; when you find an answer or solution to a problem because of content we've created and/or shared, when you save time and effort in looking for information because we've shared out the right content at the right time for you... or by simply being the go-to people able to provide the solutions when you need answers or help. We always strive to be as open, transparent, and authentic as possible and we think that is reflected in the organic growth we've seen above in the past year. Do you agree? Think differently? Let us know in our six question social survey here: http
2011 was unquestionably the year of social business across industries. In keeping with Rational Support's own strategies we drove higher visibility to our support content through a number of channels, and built substantial followings in each area.
In the course of the past year, we:
But these numbers are only indicators of our overall success. Our real successes are found in YOUR successes; when you find an answer or solution to a problem because of content we've created and/or shared, when you save time and effort in looking for information because we've shared out the right content at the right time for you... or by simply being the go-to people able to provide the solutions when you need answers or help.
We always strive to be as open, transparent, and authentic as possible and we think that is reflected in the organic growth we've seen above in the past year. Do you agree? Think differently? Let us know in our six question social survey here: http
AcdntlPoet 2700019V2G Visits (1931)
Are you curious about How DOORS Supported the Curiosity Rover? Back by popular demand from Orange County RUG's 'Rocket Science with Rational' event!
Today! February 21, 2013, 2:00 pm - 3:00 pm ET
Register Now to learn how IBM Rational software development tools are used in cutting edge rocket science applications, including the Mars Curiosity rover launch and operations! Learn how NASA’s Jet Propulsion Laboratory (JPL) used IBM Rational DOORS to create, verify and report on some 16,000 requirements for the launch and ongoing operations of the Mars Curiosity rover.
In this session, JPL guest speaker Tracy Van Houten shares insights into DOORS use for the management of these complex requirements, which involved multiple levels and hundreds of engineers to achieve success. Space is limited, so register now for this exclusive event!
But don't stop there! Also check out the upco
February 26, 2013, 12:00 pm - 1:00 pm ET Carson Holmes, Vice President of Service Delivery, Soft
Carson Holmes, Vice President of Service Delivery, Soft