kellypuffs 06000168YK Visits (2165)
Back from a very exciting Rational Software Conference where I was run off my little tiny glass slippers... blogging, twittering, and taking photos.
It was a great time, filled with lots of information, and good people. I really do think the best part of these conferences is getting to connect with peers, clients, and business partners, and I'm pretty fond of our Open Mic program for much the same reason.
Rational's Open Mic series allows for some informal discussion and Q&A around some very interesting topics and products, and we are in the process of getting three more queued up for you!
Visit our Open Mic page on ibm.com for more information.
kellypuffs 06000168YK Visits (2165)
Here is a link to the meeting itself (including all of the details):
Please look to attend. Also ... bring a friend. There will be food, drink, a door prize, and some good conversation.
Date: Tuesday, May 26, 2009
Location: IBM Rational, 20 Maguire Road, Lexington, MA 02421
Please come, enjoy some food & drink, network, get educated on a couple of high-level items, and have a chance to win a really cool prize.
Hope to see you there!
Recycle, reuse, and most importantly... Share!
Following are the top ten technotes our TSEs shared with you over April to help resolve your Focal Point, Change, and Quality Manager PMRs. Are you running into any of the same issues as well? If so, check out these technotes and let us know if they helped solve your issues too!
Rational Change Top 10
Rational Focal Point Top 10
Rational Quality Manager Top 10
kellypuffs 06000168YK Visits (2159)
I have a new favorite technote.
I know, I know. A knowledge manager is not supposed to play favorites. But there's enough love to go around, and every once in a while, a technote goes above and beyond and just deserves a little additional recognition.
So today I want to share with you the brand-new, shiny, Rational Asset Manager Featured Documents document. This page contains the most requested support documents as well as those recommended by the IBM Rational Asset Manager support team.
And we're not just talking technotes here. LInks to education, user groups, forums, social media ... it's all here!
This new document is featured prominently on the Support Portal RAM Overview page and elsewhere, and I think really represents a useful slice of important information to help you be successful with Rational Asset Manager.
Of course, this list reflects a small portion of our knowledge base. If your problem or question is not featured here, perform a keyword search from the Rational Asset Manager support page.
Check it out and let us know what you think by leaving a comment below.
image credit: (cc) lotyloty
kellypuffs 06000168YK Visits (2151)
What you can expect:
Also, if you have been relying on redirects to get to our support content (i.e. htt
In the meantime, if you need me ...
AcdntlPoet 2700019V2G Visits (2147)
Recycle, reuse, but most importantly... share the knowledge!
Below are the top twenty reused docs for April, 2012 all relating to Rational Licensing. These are the docs which were used most often to helped solve your reported cases (PMRs) on licensing over the month of April. We figure if our TSEs are using these docs to help you, then it stands to reason that those of you who aren't calling in can also use these to help solve your licensing questions or issues as well!
mquimby 060001FAVB Visits (2147)
What is IBM Education Assistant? IBM Education Assistant is a collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements.
Take a tour of IBM Education Assistant
Find more great education modules here.
kellypuffs 06000168YK Visits (2147)
AcdntlPoet 2700019V2G Visits (2144)
It was recently announced that IBM My Notifications was successfully updated at the end of November. The release includes new features and improvements for you, our clients, to make the application more efficient and effective! The major call out for this release is noted below:
This update enables the translation of the web user interface, and notification messages to 9 languages ( including Japanese, Chinese – traditional & simplified, Korean, French, German, Italian, Spanish & Portugal – Brazil).
The translation capability is now included within:
AcdntlPoet 2700019V2G Visits (2141)
Information courtesy of Laurel Dickson-Bull, Rational Beta Program Manager
As part of IBM Rational's various client programs, you can become instrumental in the design and development of future releases! By participating in these programs, you will have the opportunity to provide feedback to the development team to help improve the product, gain experience with the product release under development and assurance that it will work in your environment, and receive development assistance during your testing.
The varied types of early programs are:
Each of these is defined further on the IBM software Early programs definitions page.
While you are at the Rational software early programs page, don't forget to take a look at the other Rational programs listed, including the developerWorks communities and the Software Accelerated Value program!