kellypuffs 06000168YK Visits (2947)
It is with great pleasure we announce that Rational Client Support's own David Sampson and Jasper Chui have been accepted into the IBM Corporate Service Corps program.
The IBM Corporate Service Corps is a leadership development program and focuses on economic, social and environmental challenges in emerging countries. It is often referred to as IBM's version of the Peace Corps.
The Corporate Service Corps (CSC) exposes high performance IBM employees to the 21st century context for doing business --- emerging markets, global teaming, diverse cultures, working outside the traditional office, and increased societal expectations for more responsible and sustainable business practices. CSC participants perform community-driven economic development projects in Africa, Asia, Eastern Europe and Latin America, working at the intersection of business, technology and society.
application process is highly competitive and it is an honor to be
Congratulations to David and Jasper on their selection for this program, and we look forward to hearing about their adventures!
AcdntlPoet 2700019V2G Visits (2941)
This issue is being investigated by IBM Rational as a high priority and a fix for the Java we ship for our products will be made available. Updates will be made to this alert as new information becomes available.
The heritage Boston Metro Rational User Group is cominginto 2009 as its own entity, separate from the Boston Metro RationalClearCase User Group. To avoid any confusion, the user group will nowby named – “New England Rational User Group”.w00t! Two Boston area Rational User Groups! :-)
I am writing toyou today because you are listed as a current member of the legacy usergroup. I heartily invite you to continue your participation with us aswe begin to roll out some exciting new initiatives throughout thecoming year. Please let me know if you wish to embark on this newjourney with the “New England Rational User Group”. [...] if youwould like to send me your thoughts on any ! topic, related to this newendeavor, I would love to hear them. You can email me at:d
We are taking the month of March to developa series of presentations and activities that will be deliveredvirtually as well as in person. We also plan on developing polls tohelp us gauge where everybody’s interests lie.
I hope that youwill carry your continued participation into the new organization. Ourgoal is to enable you through community and IBM channels, helping yourealize the potential of your IBM/
NOTE: To reiterate - the Boston Metro ClearCase User Group will still be functioning. It will just be a separate entity.
AcdntlPoet 2700019V2G Visits (2929)
We've got some amazing speakers from Rational Client Support presenting some wonderfully informative sessions at Innovate the new IBM Technical Summit this year!
Take a look at the table below and be sure to add the sessions to your agenda! Where possible, the session ID links to the Inno
As we did last year, we will also remind you of the sessions for the day during Innovate on the days they will be presented... so keep an eye on the blog and make sure you don't miss out on these great talks!
Go on, add the session to your Inno
AcdntlPoet 2700019V2G Visits (2925)
Over on the Jazz.net library, I recently found this great tutorial walking you through how to integrate a Microsoft Excel spreadsheet as a live data source into your IBM Rational Insight installation.
Read on for an extensive 'how to' using scenario examples and detailed step-by-step instructions. In the example provided, we use Excel 2007 and Windows 2003 Server. Also note: There is no official Microsoft Excel ODBC driver for Linux platforms.
For even more great content from the Jazz crew, hop on over to http
kellypuffs 06000168YK Visits (2918)
One of my favorite ways to stay up-to-date with new and updated Rational support content is through My Notifications.
With My Notifications you can receive daily or weekly announcements through e-mail, custom Web pages and RSS feeds. These customizable communications can contain important news, new or updated support content, such as publications, hints and tips, technical notes, product flashes (alerts) and downloads and drivers. The tool allows you to customize and categorize the products you want to monitor and any of the available delivery methods to suit your support needs.
Benefits and features
The My Notifications subscription service offers many benefits over the previous MySupport feature:
Ready to subscribe?
Go to My Notifications to create and customize your subscriptions. All you need is an IBM ID and password. You can register for an IBM ID using the registration link on the My Notifications login page if you have not done so. Registration is free.
Once you log in to the My Notification tool, you can view additional help information, FAQs, and training presentations by selecting the help tab.
For a detailed walk-through of the features available in My Notifications, View the My Notifications automated tour.
Note: If you were a user of our prev
kellypuffs 06000168YK Visits (2916)
Couldn't attend the 5/26 GRUG Webcast: "Rational ClearCase and ClearQuest 20/10: The anniversary celebration begins"? We wanted to let you know that the replay is still available!
Rational ClearCase and ClearQuest 20/10: The anniversary celebration begins!
Wednesday, May 26, 2010
Description: Join Peter Hack, Daniel Diebolt and Sreenivasan Rajagopal as they take you on a journey through time. We'll start our journey in 1990, when ClearCase was first released by Atria Software. We'll then fast forward 8 years, when Rational Software released ClearQuest, followed one year later by Unified Change Management. Then as our users helped us grow through the 2000s we made many significant enhancements to ClearCase and ClearQuest including the ClearCase Remote Client, improvements to Multisite and the ClearQuest Web Client. And while it's nostalgic to explore the past, we'll also take a peek at where ClearCase and ClearQuest are today and more importantly what the future holds for these market leading products.
Speakers: Peter Hack, Daniel Diebolt and Sreenivasan Rajagopal
You may also be interested in these other GRUG Community Webcasts:
6/25: Rational Team Concert for Agile Teams: The Million Seat March giveaway!
6/30: Building Software Securely from the Ground Up: Introducing Rational AppScan Source Edition
AcdntlPoet 2700019V2G Visits (2905)
This is a free preview of the first two modules of IBM's training course: RS810 Essentials of IBM Rational Team Concert V2.0. You can find the full course in IBM's course catalog as part of the Rational Team Concert training path.
Preview the Essentials of Rational Team Concert - Web-based Training Modules
This one-day course provides an introduction to IBM Rational Team Concert 2.0 using the Eclipse client. Team members learn to join a project, set up their local and repository workspaces, use work items and Jazz source control to manage changes, and understand some of the project reporting and monitoring capabilities of Rational Team Concert.
Saurabh.Tyagi 270005CY2K Visits (2895)
Let's understand the concept of Telelogic based products licensing concepts.
Focal Point - System for management of product and project portfolios.
License types supported by Telelogic products:
Understanding of "TELELOGIC_ LICENSE_FILE variable":
On Synergy, the location of the file is also stored in license_data.txt file on the same router machine.
The value of TELE
Telelogic applications that use FLEXnet rely on the environment settings that FLEXnet uses to find licenses. The applications search for license servers and license files in the following order:
License Value Description:
Node-locked license-file-name The full path to the license file on your computer.
User based feature:
A user-based license is tied to one specific user. This is compared to a floating license which anyone can use. A license Feature for a user-based license is recognized by the attribute USER_BASED on the FEATURE/INCREMENT line. The user who can obtain a user-based license are specified in the FLEXnet options file for the license server.
FEATURE RPE_PUBLISH telelogic 2009.1230 30-oct-2009 4 \
SIGN2="1EAF 827F -"
The users must be defined in a separate configuration file. The configuration file must be explicitly set in the license file
DAEMON telelogic "C:\Program File
The configuration file must list the users for the user based feature
The version number from the configuration file must match the version number from the license file (see in bold)
For the same feature both user based and floating features can be present. The user based should be listed first in the license file.
Please see the top 10 Frequently Asked Questions on the Telelogic licensing concepts:
We all know (I do) how frustrating it can be to encounter an error message and not know what to do to fix it. Now, you can find troubleshooting information and collaborate with others to improve error messages in the Information Center at: http
Understanding the Date Based Licensing Concept of Telelogic Products:
How to configure Rational Telelogic based license keys in Rational License Server 8.1.x on Microsoft Windows:
Configuring Telelogic License Server and Rational License Server on the same system:
Steps for installing IBM Rational License Server Telelogic V2.0.0:
How to update Telelogic license file:
Mixing licence keys for Rational (formerly) Telelogic products and other Rational software:
How to assign a specific port to the Telelogic DAEMON:
Adding Telelogic License Server to Rational License Server:
Procedure needs to be followed to set-up the Telelogic license server on Microsoft Windows:
How to fetch information on USER based licenses for Telelogic Products:
IBM Telelogic legacy product downloads:
Installation and configuration of Telelogic license server with a floating license file:
How to set up the Rational License Server TL 2.0 on Windows:
Telelogic License Manager service crashes after server reboot:
How to use the Telelogic borrow tool to borrow licenses for products that support license borrowing:
Rational License server versions and the corresponding FLEXnet versions:
Article Author: Saurabh Tyagi
kellypuffs 06000168YK Visits (2892)
The new IBM Service Request tool will continue to provide the world-class IBM technical support and features from ESR including:
Q. How will I access the new SR system?
You may access the new SR system the same way they currently access ESR. System. Re-directs are now live, expiring in 2010.
Q. What is the advantage of using SR?
The new tool provides our Customers a single registration and a common interface to support IBM software. The SR tool has capabilities and functional enhancements over both of the previous ESR and SSR tools. Additionally, SR will be deployed in IBM's highest availability infrastructure to improve system availability.
Q: Will I have to register to access the new SR tool?
A: No. You will use Your existing ESR ID/Password to access SR.
Q: Will all of my current PMRs and Authorized Caller lists still be available in the new SR tool?
A: Yes, however draft PMR's in ESR will not be migrated to SR.
Q: How is SR GUI similar to ESR?
A: Most of the SR interface will be very familiar to previous users of ESR. Some of the ESR submission forms have been redesigned or renamed (such as site technical contact capabilities are referred to as "relationship". There will be virtually no learning curve for current ESR Clients.