kellypuffs 06000168YK Visits (2031)
A good message always bears repeating ...
Visit the IBM Rational License Key Center for lots of useful material on understanding and using your Rational license keys:
Are you new to Rational?
Activation Kit Video New
The new Downloading Activation Kits video steps you through downloading your activation kit for RTC, RQM, RAD, RSA and other Rational products (9:27)
Basic Training Videos
Getting Started with Licensing and PA Guide The new Getting Started Guide (.pdf) covers the most basic of licensing questions to advanced topics for power users. Our goal is to help you efficiently deploy your Rational tools.
Rational Downloads Visit IBM Passport Advantage Online for product downloads and for ordering media.
Rational License Servers The license server manages your floating license keys. Visit this technote to learn about compatibility and where you can get the server.
kellypuffs 06000168YK Visits (2031)
For those of us in the Electronic Support arena, getting good actionable feedback in order to steer or improve our offerings is more rare than I would like.
So we were thrilled to death to get the following piece of feedback from a client on one of our IBM Education Assistant Modules (our UCM/ClearQuest IEA module) recently:
"In general, an AWESOME resource! This presentation, had I known about it, could have accelerated my learning nine months ago.
Hooray! EXACTLY what we hope to accomplish with these education modules.
We get two pieces of very important information from this feedback: 1) the content is relevant and good for our clients, and 2) there is an opportunity here to see what we can do to reduce the time to discovery.
We have numerous ways you can help us do a better job providing you the information you need to be sucessful with your products.
When you search for and find relevant content on our support pages, take a moment to Rate This Page. Did it give you the information you were looking for? Why or why not? Did it help you solve your issue? These are all important points we consider in determining the effectiveness of our support content.
Continue to leave comments on the IEA modules you view and let us know if they were helpful and/or how we could improve.
We ARE listening for your feedback.
(And of course, feel free to engage with us here, or on twitter (@rationalsupport))
And thank you!
Photo credit: (cc) Tomas Sobek
nsukhtan 270000F0DF Visits (2030)
Want to know how your IBM Rational product licenses are being used? Wouldn’t it be useful to find out which users use which product licenses? How about knowing if any licenses were denied during peak hours? Or when the licenses that you purchased are expiring? Whether you are in a large enterprise with hundreds of users using multiple applications, or a small or medium business with a handful of users, you want right-here-and-now information about license utilization and availability so that you can increase operational efficiency and make the right investment decisions. The recently released IBM Rational License Key Server Administration and Reporting Tool provides reports to answer all these questions and more. (If you missed the release announcement for the tool, here
In this blog post, I will provide an overview of the Rational License Key Server Administration and Reporting Tool and also explain its installation topology in typical application environments. To understand the Server Administration and Reporting Tool, let's start with Rational Common Licensing and the Rational License Key Server.
The Rational License Key Server is at the heart of Rational Common Licensing and provides a service to host licenses and serve tokens for Rational applications. There’s a lot going on under the covers in Rational Common Licensing and some of those goings-on involve d(a)emons and wizards, but let’s not go there now! For now, let’s keep it nice and simple, which is that the License Key Server is at the core of Rational Licensing. Now, for the Rational Jazz client applications, it's the fabulous Jazz Team Server that manages the authorized and floating licenses. If you use tokens for your Jazz applications, you also need the Rational License Key Server for the token service. And I will explain a little bit more about that later.
The Rational License Key Server Administration and Reporting Tool provides a suite of reports that provide information on license utilization and availability. Jane’s post provides a list of reports You use this tool to generate reports on license usage from your license servers, be it the Rational License Key Server or Jazz Team Server or both. You can also use the tool to remotely administer your license servers. This is helpful in distributed environments where you might want to administer one or more license servers from a single remote location. Administration involves starting and stopping the license servers and importing license files to the servers.
The Administration and Reporting Tool uses an agent - the Rational License Key Server Administration Agent – to communicate with the Rational License Key Server and Jazz Team Server. Think of the agent as a behind-the-scenes operation that connects the entities that you see and work on – the License Server and the Server Administration and Reporting Tool.
Fig 1: Installation topology: Rational License Key Server Administration and Reporting Tool
This topology assumes that you use more than one Rational License Key Server. It also shows how licenses are deployed on the Jazz Team Server. You must install the Server Administration Agent on all the license server machines that you want to enable for remote administration and reporting. The Server Administration and Reporting Tool is installed separately. The Server Administration and Reporting Tool communicates via the Server Administration Agent with the license servers.
Let me explain how the Jazz Team Server works in the context of Authorized and Floating Licenses and Token Licenses. If you are using applications that run on the IBM Jazz platform, you can use the Jazz Team Server to deploy and manage your licenses. The Jazz Team Server also functions as a license server and you can import your Jazz license files (client access licenses or CALs) to the Jazz license server. For tokens however, you require the Jazz license server to connect to a Rational License Key Server instance for the token service. When a Jazz user requests tokens, the Jazz License Server forwards the token request to the Rational License Key Server for token checkout. You do not require Rational License Key Server if you are using authorized or floating licenses on the Jazz license server. Let’s see if a table can help illustrate the concept more clearly.
Now that we’ve sealed the topic of license types and license servers, let’s go back to the Server Administration and Reporting Tool. The Server Administration and Reporting Tool can provide reports on all license types on both the Rational License Key Server and the Jazz license server. For Jazz application tokens, the Server Administration and Reporting Tool extracts the report data from the Rational License Key Server.
That sums up the tool overview and the explanation of its installation topology. In the next post, I will talk about the architecture of the Rational License Key Server Administration and Reporting Tool, and how you can set up and configure the tool for use with your license servers.
AcdntlPoet 2700019V2G Visits (2030)
Don't miss out on this! We've collected some webcast replays, blogs, videos, and articles from this week and highlighted them below... we've also highlighted the upcoming IBM conferences and events from across the globe, as well as upcoming briefings, webcasts, and seminars; you won't want to miss these!
Upcoming conferences and events: http
Upcoming briefings, webcasts, and seminars: http
AcdntlPoet 2700019V2G Visits (2029)
In case you missed it last week, here's your next quick nudge to go check out IBM eSupport's blog post about Software compatibility reports. It seems that this may be one of our best kept secrets around here, and a secret which we don't really want to keep!
The Software Product Compatibility Reports site is an innovative tool, launched earlier in 2011, designed to allow YOU, IBM clients, to easily generate custom reports about compatible IBM software combinations, product end-of-service dates and product translations.
This is a great tool for figuring out what products are compatible with others and how your particular implementations may need to be designed to ensure your success. See? This isn't something we want to keep secret here! So head over to the eSupport blog and read more about these reports, then head on over to the Software Product Compatibility Reports site's home page and see what these reports can do for you!
We think you'll find these are an invaluable resource to add to your stable of IBM knowledge and solutions! So once you've seen the value, go on and share the knowledge with your colleagues and friends who many be in need of these as well.