kellypuffs 06000168YK Visits (1659)
We finally got some rain here in New England over the past couple of days .... some much-needed rain.
It's been so dry here that my backyard stream, usually burbling with snow melt, and filled with a chorus of spring peepers at this time of year, has been bone dry.
Until yesterday, when I gleefully snapped this shot of the stream running once again.
And my good friend and colleague Ben Hardill asked if I had recorded it for Creek Watch.
What is Creek Watch? Another wonderful, geeky, crowd-sourcing mobile solution from our friends at IBM Research.
Creek Watch is an iPhone application that enables you to help monitor the health of your local watershed. Whenever you pass by a waterway, spend a few seconds using the Creek Watch application to snap a picture and report how much water and trash you see. We aggregate the data and share it with water control boards to help them track pollution and manage water resources.
Honestly, how cool is that?
And it's FREE!
As is the custom this time of year, those of us in the United States, and the expats living abroad are likely deep in the midsts of celebrating a day of thanks by feasting upon a traditional Turkey dinner with all the trimmings.
Of course that means the Rational Support North American crew is largely, if not entirely out of the office today and tomorrow (Nov 24th and 25th). Likewise, the blog will be quiet tomorrow as well to give us some rest from today's feasting
To our entire global audience of clients and IBMers alike, we wish you the best today and are extremely thankful you have chosen to follow us here on Notes from Rational Support, and more so that you've found our efforts to be beneficial to your end goals. Cheers to you all!
AcdntlPoet 2700019V2G Visits (1657)
Have you been putting off using the IBM Support Portal to find that critical piece of information to help you through an issue just because you thought it was too tough to navigate? Well now you don't have an excuse as we show you how simple IBM Support Portal really is!
This video demonstrates the 3-step quick start process for getting started using the IBM Support Portal for your on-line technical support needs:
Dying for even MORE information on IBM Support Portal and other IBM eSupport tools or tips/tricks? Have no fear! Check out the other 31 videos on the IBME
AcdntlPoet 2700019V2G Visits (1656)
Recycle, reuse! Presented here are the top reused docs for February, 2012 for three products: Rational Change, Rational Focal Point, and Rational Quality Manager. These are the docs which were used most often to helped solve your reported cases (PMRs) over the month for these three products. We figure if our TSEs are using these docs to help you, then it stands to reason that more of you who aren't calling in can also use these to help solve your issues as well!
IBM Rational Change:
IBM Rational Focal Point:
IBM Rational Quality Manager: