These are the top content reused during June to help solve your Rational Team Concert issues. Last month the following technotes were the most heavily reused when closing PMRs opened by you, our clients. We hope that highlighting them here will help others encountering the same or similar issues also find quick resolution:
Rational Team Concert Technotes:
Saurabh.Tyagi 270005CY2K Visits (1666)
License Key Center and its Features:
Accessing the IBM Rational License Key Center:
So the IBM Rational License Key Center is the online licensing tool that you use to get or return your Rational software license keys and much more.
To access the License Key Center:
FYI : The website is designed for ease of access of clients located in different geographies, hence you will have an option "Translate my page" (on the right side of the page) to translate the page to language which best suites you.
NOTE: You may access the links given at the end of this doc in order to login to LKC and perform different activities on the web which will be discussed in this document.
Let's assume you have provided the username and password and selected the account ID (for the account you want to login. If you are a member of multiple License Key Center accounts, please select the account you wish to use for the current session. You can switch accounts after signing in by using the "Switch Account" link on the left hand navigation bar.) This is how it looks:
So, welcome to the license key center! Let's get started understanding different tabs as shown on the left. The first tab will be My license keys ! Great, that's why we are here! It will help you generate license keys...
My License Keys:
View and return keys:
View keys by host:
Listed below are all the licenses generated by the User you selected, ordered by Product Line, and the Date the License was Generated in reversed order. To see the details from one or more Licenses, select the check boxes and click "View Details".
Moving on to the second section on the license key center page we have ORDERS:
View order history:
Search Line Items:
Third section will be ACCOUNT and MEMBERS:
Accounts and members:
Join new account:
Enter the information under this section and IBM will add you to the account and issue new users a password for signing in. Upon submitting this form, you will be added to the account and emailed a password you will need to complete the login process.
Next section is PREFERENCES:
Email: Do you want to receive Update Notifications for this Product?
View: Do you want to view this Product as you navigate through your Rational License Key Center site or Search for Products?
NOTE : View is automatically selected if you choose to receive Email for this Product.
Under HELP section you will be able to find support
FAQ & Video tutorials:
AcdntlPoet 2700019V2G Visits (1666)
On Wednesday, we launched a short three question survey about our social business channels, which will remain open until the end of March. We'd really love it if you took a few moments to answer at least two of the questions and help us gauge our efforts. And, if you feel so inclined, there is a third free text question where you can give us your unfiltered thoughts and suggestions.
We really do value any and all feedback. This is another chance to really help drive our success in this space by ensuring YOU get value out of it. But without feedback, we have no way to tell if you are indeed seeing value, or which bits of content are providing you with the most value.
The link above will take you to the survey as hosted by SurveyMonkey... of course if you came to this blog directly, you've already seen the pop-up version of the survey (if it wasn't blocked by your browser settings). We'll also be Tweeting and Facebooking about the survey over the remainder of the month as well... so, as the political joke goes: Vote early, Vote often! And thank you for your support
image credit: Some rights reserved by John Morton
kellypuffs 06000168YK Visits (1666)
You can help us build a more robust, efficient, andclient-focused IBM Electronic Support system by filling out this questionnaire. It should take only approximately five to ten minutes to complete, butthe results will help us make your IBM Support experience the best itcan be.
Thanks in advance!
IBM UrbanCode Deploy v6.0 integration with IBM Rational Build Forge and IBM Rational Quality Manager
AcdntlPoet 2700019V2G Visits (1661)
IBM UrbanCode Deploy v6.0 integration with IBM Rational Build Forge and IBM Rational Quality Manager- Discussion and examples of UrbanCode Deploy's integration with Build Forge and RQM
0:14 - Integration with Build Forge