kellypuffs 06000168YK Visits (2240)
Also available is the April 2011 AIX PTF for Rational Developer for Power Systems Software V8.0 and the April 2011 Power Linux PTF for Rational Developer for Power Systems Software V8.0.
Fix List: htt
Readme DCF: http
Download DCF: htt
April 2011 AIX PTF:
Download DCF: htt
April 2011 Power Linux PTF:
Download DCF: htt
AcdntlPoet 2700019V2G Visits (2239)
Register before March 14 to save!
Business leaders attend Innovate to discover what’s NEXT in technology and trends from thought leaders your businesses by harnessing the power of software-driven innovation to deliver smarter products and improve business outcomes.
IBM Rational will share the stage with clients, business partners and peers – all of whom are applying our foundation of next-generation solutions and services – to help make the most of their technology investments NOW to:
Register for Innovate 2012 by March 14, 2012, and save $200 off the regular conference registration rate!
Did you forget the Top five reasons to attend Innovate 2012? Fear not, we'll remind you:
Download the flier to share with your boss and get that expense approval process moving forward before time runs out!
kellypuffs 06000168YK Visits (2239)
He ain't got no distractions
Can't hear those buzzers and bells
Don't see lights a-flashin'
Plays by sense of smell
Ah, the life of a knowledge worker. Particularly a knowledge worker in the proactive support space.
If you are a Technical Support Engineer handling support cases on the phone and on the web, you know exactly if you were able to help a client with their issue. We have no shortage of data letting us know how long that case was open, how long it took to resolve, and your satisfaction level with that case.
Measurements, metrics and transactional ROI …. we've got it down to a science.
For those of us playing in the proactive knowledge-sharing space, however, ROI is almost a dirty word.
do you measure something that doesn't happen?
is to make you successful without having to call in a support case.
Providing you the information you need, when you need it. We target
our activity using all data available to us … support call data,
web accesses of content, etc., but we really have no idea if we are
hitting the mark ….
until and unless YOU tell us!
view a piece of content, please rate that content and let us know if
it was useful for you. You can leave feedback on tech notes, IBM Education Assistant Modules, you name it.
look at that, every single month, and drive improvements in our
programs based on that input as well as internal data we are able to
kellypuffs 06000168YK Visits (2238)
AcdntlPoet 2700019V2G Visits (2237)
No, really, thank you! Your response to our survey request has been outstanding! We've been getting some -great- feedback via our Social Business survey; we're learning a lot, and we want to learn more!
Oh, but you say you haven't actually filled out our little 3 question survey? Well, you're in luck: you still have time to give us YOUR feedback too! It's just two quick questions to identify how you're connected to us and what value you see in our different channels, then an optional third question to provide free-text feedback if you so desire. (I'll tell you, we LOVE getting actionable comments from you!)
As Kelly noted in her post last week, it doesn't matter what WE think ... YOUR opinion is the only one that really counts!
image credit: (cc) by flickr user hugochisholm