kellypuffs 06000168YK Visits (2881)
One of my favorite ways to stay up-to-date with new and updated Rational support content is through My Notifications.
With My Notifications you can receive daily or weekly announcements through e-mail, custom Web pages and RSS feeds. These customizable communications can contain important news, new or updated support content, such as publications, hints and tips, technical notes, product flashes (alerts) and downloads and drivers. The tool allows you to customize and categorize the products you want to monitor and any of the available delivery methods to suit your support needs.
Benefits and features
The My Notifications subscription service offers many benefits over the previous MySupport feature:
Ready to subscribe?
Go to My Notifications to create and customize your subscriptions. All you need is an IBM ID and password. You can register for an IBM ID using the registration link on the My Notifications login page if you have not done so. Registration is free.
Once you log in to the My Notification tool, you can view additional help information, FAQs, and training presentations by selecting the help tab.
For a detailed walk-through of the features available in My Notifications, View the My Notifications automated tour.
Note: If you were a user of our prev
AcdntlPoet 2700019V2G Visits (2875)
We've got some amazing speakers from Rational Client Support presenting some wonderfully informative sessions at Innovate the new IBM Technical Summit this year!
Take a look at the table below and be sure to add the sessions to your agenda! Where possible, the session ID links to the Inno
As we did last year, we will also remind you of the sessions for the day during Innovate on the days they will be presented... so keep an eye on the blog and make sure you don't miss out on these great talks!
Go on, add the session to your Inno
kellypuffs 06000168YK Visits (2875)
Couldn't attend the 5/26 GRUG Webcast: "Rational ClearCase and ClearQuest 20/10: The anniversary celebration begins"? We wanted to let you know that the replay is still available!
Rational ClearCase and ClearQuest 20/10: The anniversary celebration begins!
Wednesday, May 26, 2010
Description: Join Peter Hack, Daniel Diebolt and Sreenivasan Rajagopal as they take you on a journey through time. We'll start our journey in 1990, when ClearCase was first released by Atria Software. We'll then fast forward 8 years, when Rational Software released ClearQuest, followed one year later by Unified Change Management. Then as our users helped us grow through the 2000s we made many significant enhancements to ClearCase and ClearQuest including the ClearCase Remote Client, improvements to Multisite and the ClearQuest Web Client. And while it's nostalgic to explore the past, we'll also take a peek at where ClearCase and ClearQuest are today and more importantly what the future holds for these market leading products.
Speakers: Peter Hack, Daniel Diebolt and Sreenivasan Rajagopal
You may also be interested in these other GRUG Community Webcasts:
6/25: Rational Team Concert for Agile Teams: The Million Seat March giveaway!
6/30: Building Software Securely from the Ground Up: Introducing Rational AppScan Source Edition
kellypuffs 06000168YK Visits (2857)
The new IBM Service Request tool will continue to provide the world-class IBM technical support and features from ESR including:
Q. How will I access the new SR system?
You may access the new SR system the same way they currently access ESR. System. Re-directs are now live, expiring in 2010.
Q. What is the advantage of using SR?
The new tool provides our Customers a single registration and a common interface to support IBM software. The SR tool has capabilities and functional enhancements over both of the previous ESR and SSR tools. Additionally, SR will be deployed in IBM's highest availability infrastructure to improve system availability.
Q: Will I have to register to access the new SR tool?
A: No. You will use Your existing ESR ID/Password to access SR.
Q: Will all of my current PMRs and Authorized Caller lists still be available in the new SR tool?
A: Yes, however draft PMR's in ESR will not be migrated to SR.
Q: How is SR GUI similar to ESR?
A: Most of the SR interface will be very familiar to previous users of ESR. Some of the ESR submission forms have been redesigned or renamed (such as site technical contact capabilities are referred to as "relationship". There will be virtually no learning curve for current ESR Clients.
kellypuffs 06000168YK Visits (2857)
How and Why to create Custom Ant Tasks - Extend IBM Rational Application Developer functionality by invoking Eclipse APIs from Ant tasks
This article describes how to create custom Ant tasks within IBM Rational® Application Developer, which is built on the Eclipse platform. It also explains why you might want or need to do so. The example in this article provides a useful function not currently available in the integrated development environment (IDE): a custom Ant task that you can use to delete all generated files marked as derived.