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The support site sunset had been announced and presented on the supp
On this page, you will find helpful links to locate the information you need, such as a tutorial to assist you with locating downloads on ibm.com:
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@RationalSupport tweets were the most popular in July, as measured by click-throughs to our content?
Check it out!
Lots of good stuff here ... what do YOU want us to tweet about?
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We are in the process of scheduling these now and updating our website, but in true web 2.0 fashion, you get to hear it here first!
Check out this exciting line-up:
Many thanks to Ali Manji for his work in pulling these together!
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This document has been updated for 2Q09, and republished. You can find it here:
We continue to increase the number of products this tech note addresses, and you can now subscribe to this information in your favorite RSS reader.
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New this quarter:
Once again, I have been freed from the tyranny of my inbox and calendar, and it is GOOD.
So, in spite of several hundred warnings to NOT DO IT, I initiated the steps to change my name at work. Lulling me into a false sense of security, I actually received mail in my new name for a couple of days before it all fell over and went boom.
Since Wednesday night of last week, I have not had access to my email or Lotus Notes calendar. Of course, I didn’t CARE on Thursday and Friday, because I wasn’t at work.
Then came Monday.
Yesterday morning, I panicked. Just a little. I went into the office, having no idea where I was supposed to be all day, nor what I was supposed to be doing. I missed meetings, I’m sure. And then there are those hundreds of emails piling up unread in my inbox.
Today, I find it liberating.
I’m freed from the tyranny of the daily grind, and forced to find other ways to share knowledge and communicate.
I’m picking up the phone (what a novel concept!). I’m getting up and walking down the hall to ask my question that way. I’m using our internal chat client.
Instead of living in my inbox, where I am interrupt-driven by whatever arrives there next, I’m living in our team wiki… making sure our project work is available to others, even if I can’t flood their inbox.
I’m more focused, less distracted, and my knowledge-sharing practices are improving.I think Luis might be on to something here.