kellypuffs 06000168YK Visits (1610)
Greetings --More info and register here.
You are invited to attend the inaugural meeting of the New England Rational User Group. It will be held on April 21st (4/21), 5:30pm-8:30pm at the IBM Rational Development Building - 20 Maguire Road, Lexington, MA 02421.
The topics for this meeting will be simple. In fact, there are only two of them:
1) Kick-off (introducing the group's charter)
2) High-level overview of everything Rational
Please come, enjoy some food & drink, network, get educated on a couple of high-level items, and have a chance to win a really cool prize.
Hope to see you there!
kellypuffs 06000168YK Visits (2390)
The new IBM Service Request tool will continue to provide the world-class IBM technical support and features from ESR including:
Q. How will I access the new SR system?
You may access the new SR system the same way they currently access ESR. System. Re-directs are now live, expiring in 2010.
Q. What is the advantage of using SR?
The new tool provides our Customers a single registration and a common interface to support IBM software. The SR tool has capabilities and functional enhancements over both of the previous ESR and SSR tools. Additionally, SR will be deployed in IBM's highest availability infrastructure to improve system availability.
Q: Will I have to register to access the new SR tool?
A: No. You will use Your existing ESR ID/Password to access SR.
Q: Will all of my current PMRs and Authorized Caller lists still be available in the new SR tool?
A: Yes, however draft PMR's in ESR will not be migrated to SR.
Q: How is SR GUI similar to ESR?
A: Most of the SR interface will be very familiar to previous users of ESR. Some of the ESR submission forms have been redesigned or renamed (such as site technical contact capabilities are referred to as "relationship". There will be virtually no learning curve for current ESR Clients.
kellypuffs 06000168YK Visits (1927)
RSA Open Mic!
OPEN MIC: Rational Software Architect, April 2, 2009
IBMRational Software Architect (RSA) Support would like to invite you tothe first RSA Open Mic conference call.
Title: RSA Open Mic Call
Date: Thursday, April 2, 2009
Time: 2pm-3pm Eastern Time
Topic: General RSA Support Issues
Conference telephone numbers:
Participants, Tie: 650-9010
Participants, Toll: 719-457-2703
Participants, Toll free: 888-293-6966
Confirmation Code: 3296418
Bob Poucel, manager of the RSA support team, is very much looking forward to your attendance and participation.
Hope to see you there!
From Bill Penny, Knowledge Manager:
It has been a busy release time in the AM space, so I wanted to make you aware of three new RSARTE (Rational Software Architect RealTime Edition) whitepapers that I have collaborated on with development and just published.
These documents will be referenced both from the RSARTE support web page as well as from within the RSARTE InfoCenter.
PRE-Migration Best Practices from Rose RealTime to Rational Software Architect RealTime Edition 7.5.2
Migration Best Practices from Rose RealTime to Rational Software Architect RealTime Edition 7.5.2
Migrating Rational Software Architect Models to Rational Software Architect RealTime Edition
Thank you, Bill!
kellypuffs 06000168YK Visits (1929)
The IWM (IBM Web Management) site has gone live with all legacy Telelogic downloadables in preparation for the July sunset of supp
Each product version’s specific download links can be found in the technotes titled: “Telelogic <product name> product legacy downloads now located on IBM.com” and available under the corresponding product support download pages on IBM.com.
A complete table listing is also available as a technote at:
Additionally, a single page with a flat list of all products and version packages available can be found here: http
Where do I find the Telelogic downloads on IBM.com?
If you need downloads (product, docs, integrations, patches, release notes) for versions released prior to November, 2008, these will also all be found in the Legacy Download Technote Flashes on IBM.com product support pages, as pointers to the appropriate package locations on IBM.com
If you need Full Product downloads for versions released after November, 2008, these are all found on IBM.com's Software and Services site at: http
If you need documentation for versions released after November, 2008, these are all found on IBM’s Information Center here: http
If you need patch downloads for versions released after November, 2008, these are also all found in the respective IBM product support pages via the “Download” navigation menu item:
You can navigate to these download documents as follows:
From http[Read More]