Today, January 31, 2011, Software Product Compatibility Reports are on the IBM Support Portal and available to all clients. The Software Product Compatibility Reports is an innovative new tool designed to allow you to easily generate custom reports about compatible IBM software combinations. Using this tool, you may create reports about a product's compatibility with operating systems, prerequisite software or virtualization environments. Lastly, you may use these reports to tailor-make graphical reports about a set of products' end of service dates.
As always, we are interested in your feedback on this tool. Each of the Reports includes a Feedback Survey to allow you to report problems or question with the use of the tool or the data presented. Please let us know what you think!
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All the cool kids are at Lotusphere this week. Here are some Lotusphere social resources for you:
Social Media Aggregator: www.
Follow Lotusphere blogs, tweets, pics, videos, and live streaming at ibm.co/ls11social
Blogs: Share your blogs by registering your blog feed, and use #LS11 in the body of your blog post.
Tweets: Share your tweets using hashtag #LS11.
Photos: Share your photos to the Official Lotusphere Flickr Group of LS11 at http
Videos: Share your videos by tagging your YouTube videos with Lotusphere11, or tweet your video with hashtag #ls11.
Geo-location trips: www.gowalla.com
Gowalla: Check-in for Lotusphere trips by registering for Gowalla at www.gowalla.com and download the Gowalla app on your phone.
Check in and complete trips to earn custom Lotusphere pins. Exchange two pins for Gowalla give-aways (while supplied last) at the social cafes from 1pm – 4pm.
Lotusphere Community: http
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A series of white papers providing an overview of different installation scenarios for ClearCase and ClearQuest: These four scenarios involve the use of IBM Installation Manager technology, used with these Rational products starting in the 7.1 release.
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How to write a Rational Synergy Plugin
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Passion.... Joe Robinson recently wrote an interesting article on the topic over at the Huffington Post. In that article he posits that "Stocking up on positive events is important because we're usually in a losing battle against the negative avalanche barreling down on us from all sides." In the support world, we often see this exemplified, as we only get calls when there's an issue; no one calls us to tell us when products are working perfectly. I think Joe is on to something with his article, so rather than dwell on the problems sitting in our queues, let's talk a bit about our passions and what really gets us excited.
What ARE our passions in RCS? I'm glad you asked...
For Conny Postma, one of our Accelerated Value Specialists, passion is about her family: "I'm the proud mother of a teenage boy. My husband has been a stay-at-home father for most of the time." But that's not the whole of Conny's passion either as she goes on to note: "That gave me the opportunity my to pursue my other passion: working in Support! I really like to dive into technical issues, while at the same time talking and dealing with real human beings, also called clients and colleagues. But, also I'm very passionate about Astronomy: If time and weather allows I'm staring into the night sky and admiring the wonders of the stars and planets that surround us. That is such a peaceful and relaxing experience... "
Taking a different approach to the question, Kelly Smith, whom you all know as co-author of NFRS and overall knowledge activist, tells us her passions revolve around effective and open knowledge-sharing! She notes: "Email is where knowledge goes to die, says Bill French, and this blog post explains it much better than I ever could. In short, if you are providing an answer, that answer is best captured someplace it can easily be found and reused by others... and usually, that's not in your head or in your inbox. Worse, if it's in MY head, chances are that *I* won't even be able to find it when I need it again. Working smarter means not answering the same question over and over again... but providing the answer once where others can find it."
For myself, I find my passion in various places depending on what my life needs at any given moment. Sometimes I like to dive into a project that involves building or modifying something with my hands, like my latest kick to modify a vintage 1930's phone to a digital system functional for my day to day work. Other times, I have a driving need to create in a more artistic manner, which is where my love for photography comes into play. Even other times, I simply find passion and enjoyment from helping other people solve issues plaguing them; no surprise why I work in support on that one... but more than all, I find passion in writing; communicating thoughts and ideas to the world, be it in blog form, technical documentation, or just day to day correspondences. Of course if I just have to get away and clear my head, I hop on my motorcycle and ride off into the sunset... wheels on the ground, of course.
You've heard a few of ours, now we'd love to hear what -your- passions are. What drives your life beyond work? What passion keeps you coming back to work?
image credit: flickr user SanforaQ8