AcdntlPoet 2700019V2G Visits (1876)
Have you found technotes faqs on IBM.com that solved your issue? Technotes which you knew could be improved? Let us know; we value your input!
Using the "Rate this page" feature, found at the bottom of every support technote/faq, you can let us know how we're doing, and suggest specific ways to improve our published content:
Yes, we WILL see it. All comments are reviewed as they come to us, and when applicable, the appropriate changes are made to the documents against which they were submitted. But remember: requests for assistance should always be submitted through your normal support channel.
Through your ratings and comment participation, you can help drive better, more timely content that will help you solve problems faster and more efficiently utilize your Rational tools! We really do appreciate and listen to your feedback!
AcdntlPoet 2700019V2G Visits (2144)
Information courtesy of Laurel Dickson-Bull, Rational Beta Program Manager
As part of IBM Rational's various client programs, you can become instrumental in the design and development of future releases! By participating in these programs, you will have the opportunity to provide feedback to the development team to help improve the product, gain experience with the product release under development and assurance that it will work in your environment, and receive development assistance during your testing.
The varied types of early programs are:
Each of these is defined further on the IBM software Early programs definitions page.
While you are at the Rational software early programs page, don't forget to take a look at the other Rational programs listed, including the developerWorks communities and the Software Accelerated Value program!
AcdntlPoet 2700019V2G Visits (2235)
Rational Synergy for Asia V7.1a was released for download via Passport Advantage on November 6, 2009.
This release is functionally equivalent to Rational Synergy 7.1 and supports Unicode character sets. Rational Synergy 7.1a is targeted for any customers who require Unicode Multilingual and Multiplatform support. This release can be used by any country requiring a unicode character set, for example: Japan, Russia, China, Taiwan, and Korea.
You can obtain this release through Passport Advantage Online (Passport Advantage and Passport Advantage Express customers are required to sign in to access the actual files.) If you or your organization did not purchase your software and support through Passport Advantage or Passport Advantage Express, you are required to sign in to the new IBM Software Group OEM Portal to access the actual files. This includes customers with Flexible Contract Type (FCT) license purchases and IBM Business Partners. For assistance with the IBM Software Group OEM Portal, please visit eCustomer care.
AcdntlPoet 2700019V2G Visits (2906)
Recently posted on YouTube is an IBM Rational Installation Manager (IM) video detailing how to install and/or remove the Installation Manager (IM).
In addition to the IM video, you can also view how-to style videos on silent installs of ClearCase and ClearQuest, as well as recording installations of ClearCase and ClearQuest on Windows. These, and more to come, can be found on the IBM Rational Support channel at: http
While you're there, why not stop by the IBM Rational Software channel as well at http
Stay tuned for more great videos coming your way!
AcdntlPoet 2700019V2G Visits (1877)
Four times a year, we review and gather up content that has been identified by clients and support as the most useful technotes in solving problems or answering questions, and publish it in a document we call the Top Rational FAQ Links by Product.
This document contains links to the most frequently used self-help resources found on the IBM Rational web site used by both clients as well as the support team to resolve product issues and questions.
New this quarter:
Please consider providing feedback on any of these or other technotes you may use.