kellypuffs 06000168YK Visits (1753)
Wanted to make you aware that the next phase of the 5 star rating/tagging pilot is now live, with a new Highest Rated section now available in the Overview Top Ten portlet of the IBM Support Portal.
Currently 5 star ratings are being piloted in Rational ClearCase and DOORS products. We will be adding more products to the pilot in the coming months.
AcdntlPoet 2700019V2G Visits (2060)
Get on the KCS train! We've run the numbers, reviewed the data, and found the top support documents from last month. These are the docs which were most commonly reused over the course of our TSEs assisting with calls.
With our KCS (Knowledge centered support) ideals in mind, our reuse data tells us these docs should be of great benefit to you all.... We hope highlighting this content here will help you as well, and maybe even save you some time in resolving issues or finding the right answers...
image credit: flickr user Mike Miley
Advanced Rational Performance Tester Reports: 5 Way to Get Deeper Insight into Performance Test Results
kellypuffs 06000168YK Visits (3052)
This new developerWorks article gives five tips for using some of these advanced features, all of which have helped tremendously in real-world performance testing projects with large companies.
Advanced Rational Performance Tester Reports: 5 Ways to Get Deeper Insight into performance test results
kellypuffs 06000168YK Visits (3583)
For more information, please visit www.ibm100.com (htt
It's really quite impressive, and well worth spending a few minutes on a Think Friday afternoon.
Makes me proud to be an IBMer.
kellypuffs 06000168YK Visits (1571)
A good message always bears repeating ...
Visit the IBM Rational License Key Center for lots of useful material on understanding and using your Rational license keys:
Are you new to Rational?
Activation Kit Video New
The new Downloading Activation Kits video steps you through downloading your activation kit for RTC, RQM, RAD, RSA and other Rational products (9:27)
Basic Training Videos
Getting Started with Licensing and PA Guide The new Getting Started Guide (.pdf) covers the most basic of licensing questions to advanced topics for power users. Our goal is to help you efficiently deploy your Rational tools.
Rational Downloads Visit IBM Passport Advantage Online for product downloads and for ordering media.
Rational License Servers The license server manages your floating license keys. Visit this technote to learn about compatibility and where you can get the server.