kellypuffs 06000168YK Visits (1429)
Please join us Tuesday, March 29 at 10am EDT for this week's Jazz Open Mic:
A New Era of Transparency (release plans/dashboards), with Robin Garside, Customer Relationship Manager Jazz & Rational Team Concert
To help you take full advantage of your software, the Rational Support Technical Exchange hosts Open Mic conference calls and webcasts where technical experts share their knowledge and answer your questions on specific technical topics. Visit this page often for notices of upcoming events. Events will be recorded for those not able to attend live events.
Hope to see you there!
Rational Support Technical Exchange Open Mics & Webcasts
Image credit: Some rights reserved by flickr user Incase.
kellypuffs 06000168YK Visits (1575)
Well, in case they do .... look! I found something cool!
This video, from the Tivoli Provisioning Manager folks, demonstrates how to gain the ability to deploy Rational® Build Forge projects from the Tivoli® Provisioning Manager (TPM) Console, via an automation package created in TPM used to integrate with Build Forge. The integration establishes the foundation for an integrated framework to complete all server provisioning and automation tasks needed for Build Forge deployments.
kellypuffs 06000168YK Visits (1327)
kellypuffs 06000168YK Visits (1517)
We have several ways to look at top support content, and we do so regularly in order to understand our business and what content "floats to the top", so to speak, and has provided the greatest value to our support engineers and to you, our clients. First, we can mine the data from February's ClearCase support calls and tell you what documents were used most frequently by our support engineers to provide you with solutions:
Perhaps you'd like to see what ClearCase content was accessed most frequently on the web, or, the content that was most highly rated by your peers? You can see both any time you like on the IBM Support Portal's Overview Top Ten Portlet:
Any way you choose to look at it, if you are a ClearCase client, I'm sure there is something here for you!
Image Credit: Some rights reserved by Stewart
AcdntlPoet 2700019V2G Visits (1941)
No, really, thank you! Your response to our survey request has been outstanding! We've been getting some -great- feedback via our Social Business survey; we're learning a lot, and we want to learn more!
Oh, but you say you haven't actually filled out our little 3 question survey? Well, you're in luck: you still have time to give us YOUR feedback too! It's just two quick questions to identify how you're connected to us and what value you see in our different channels, then an optional third question to provide free-text feedback if you so desire. (I'll tell you, we LOVE getting actionable comments from you!)
As Kelly noted in her post last week, it doesn't matter what WE think ... YOUR opinion is the only one that really counts!
image credit: (cc) by flickr user hugochisholm