IBM Notes Traveler 9 and BlackBerry 10 support
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This blog post is contributed by David J. Pearson, Solution Architect and Technical Staff Member (TSM) working for IBM Collaboration Software's Centre Of Excellence based in the UK.
IBM Notes Traveler 9 provides support for additional mobile devices, one of which is the BlackBerry 10. The implementation of Traveler for BlackBerry users is largely based on whether the BlackBerry 10 device is used within a corporate environment in which the BlackBerry 10 Enterprise Server (BES) is used, or if the BlackBerry 10 mobile device is personally owned and used outside the corporate envi
Personal device / no BES 10 server
The BlackBerry 10 mobile device natively now supports the Microsoft ActiveSync protocol, which is used for synchronization of data between the IBM Notes Traveler 9 server and the mobile device. There is no client software to be installed onto a BlackBerry 10 device, as the native mail, calendar and contacts applications are used, so a user with a BlackBerry 10 device can access their IBM Domino-based mail through Traveler simply by creating a Microsoft ActiveSync account on the device and specifying their Traveler http user name, password and the Traveler server's URL.
In this direct connection architecture, all data (mail, calendar, contacts) is stored within the personal perimeter on the device (shown in blue on the diagram above). Importantly, all security settings that are configured on the IBM Notes Traveler 9 server, including passwords, remote wipe and other policies, are recognized and used by the device.
Corporate device with BES 10 server
For corporate users with a BlackBerry 10 device, a BES 10 server is typically deployed. This provides management of the user's device at a granular level, including security. In this configuration, all applications and data are stored in the work perimeter on the device.
When IBM Notes Traveler is used on a corporate device, the BES 10 server acts as a proxy, so all synchronization events for the user's IBM Domino-based mail file are managed by the BES 10 server.
To use IBM Notes Traveler 9 with BES 10, the administrator would create an account for the user on the BES 10 server, along with an ActiveSync profile. The user connects the BlackBerry 10 device to the BES 10 server, and once set up (using the settings option on their device) the BES 10 server pushes the ActiveSync profile to the user's device, which then prompts for the user's Traveler (http) password. Once entered, synchronization is available for the user.
Importantly, all security settings within the Traveler product are superseded by those of the BES 10 server in this configuration. Using this configuration also allows the company to only expose the BES 10 server to the public Internet, as Traveler is not being directly accessed by the devices (BES 10 is acting as proxy).Tell me what you think. Leave your thoughts in the comments section or connect with me on Twitter.
David J. Pearson is a Solution Architect and Technical Staff Member (TSM) working for IBM Collaboration Software's Centre Of Excellence based in the UK and and an IBM Redbooks thought leader. Follow David on Twitter at @DJPearson1.