Designing the User Experience for Lotus Notes andSametime
Hi all, John Lance here. You may remember me from such past blog postings as "Exporting Contacts" and "Lance 4 U.S. Prez" (remember, I have not been endorsed by any political party, Hollywood folks, or anyone in the media. And if that doesn't make me appealing, I don't know what will. - Our slogan: "John Lance: Willing to say he believes in what you believe in to get your vote.")
Moving right along...
Along with the exporting of contacts we are examining the importing of contacts, specifically around the Comma Seperated Value (csv) and other similar formats. One of the questions we are examining is how to allow Samantha and Ted to map the source file fields. Since a csv files format can vary depending on the source (for example, a Yahoo CSV will not necessarily match an Outlook CSV) there is always the chance that Ted will have to tweak how the fields are mapped. So a silly example would be if the CSV's first name field was being mapped to the last name field and vice versa. Ted could use the mapping utility to go in and correct that prior to importing.
Ok, so now that you have the background, here's the question.
When Ted imports a bunch of contacts, does he need the ability to do a "one off" mapping. For example, if he is importing 20 contacts, of which 19 have been mapped correctly but 1 has been erroniously mapped, do you think Ted would like to "remap" that one contact or is he more likely to simply import all 20 and then go in and edit the one erronious contact? Oh, and if you think a "one off" is needed, please try to give specific use cases or examples.
Thanks. And remember, vote Lance in '08 - cause he believes what you believe.
Hi all, John Lance here. You may remember me from such past blog postings as "Refreshing To Dos" and "Great TV Moments of My Childhood" (#4 = Mr. Hooper defending Sesame Street from an invasion of Klingons using only the letter G (as in "ghuh Daq Hegh DaH, Klingon dog!"). And my congratulations to the Alpha geeks who understood that without the benefits of a translator.)
Moving right along....
So we're re-examining the exporting of Contacts to different formats (vcard, CSV, TSV, and Structured Text). Specifically we're looking at some of the options that appear on the dialog and wondering how much Ted A) Understands these options and B) Needs to really be concerned about these options.
Of particular interest:
1. When exporting a VCard does Ted has the option to Export a Character Set (below). So, again, the question is does Ted know the difference between these two things? Does he care? Should we just pick one as the default and not give him the option (and which default would you pick?)
2. When exporting contacts to a CSV format Ted gets to choose to Export Character Set and the Level of Detail to incorporate (below). Keeping in mind that we are specifically focusing on Contacts (and not other cases where you would want to export to CSV) does Ted know/care about these different options? Are there defaults we can choose and simply hide the options from him (and what would they be?)
3. When exporting contacts to Structured Text format Ted gets our familiar Export Character Set option, plus a Separator Between Documents and Word Wrap options (below). Again, in the world of Contacts do these options make sense to Ted?
Thanks in advance for the feedback.
Hi all, John Lance here. You may remember me from such past blog postings as "Selection Model Fun!!" and "Unfortunate Bicycle Mishaps of My Past" (teaser: Think gasoline, 13 year old boys, and a "wicked cool idea." How unfortunate (fortunate?) that it was pre-YouTube. On the plus side, eyebrows do, in fact, grow back.)
Moving right along...
Post Notes 8 we will have that ability to move Recent Contacts to My Contacts. We are planning on adding a "Modified On" column to the My Contacts view, the thought being that Samantha could then sort her My Contacts view to find the newly added contacts. However, to add the Modified On column we are narrowing the default widths of the other Contact columns so that at least part of the Modified Column is visible to Samantha by default. Samantha will still be able to resize the columns and that sizing will be sticky.
The Modified On column would also display the date on which Samantha edited the contacts manually or manually added new contacts.
So, putting on your "Contact User hat" is adding the Modified On column a good idea, or a bad idea? (you can see the before and after below)
Today (i.e. no Modified On column)
With Modified On added (you can see that the email column wraps and that the company column wraps more).
Thanks in advance
Today we have a guest blog from Noy Wanderski, the User experience designers for the Address book (Contacts).
The Hannover Address Book/Contacts experience will be quite a change from previous versions of the Notes Address Book.
One of the major changes is to the contact forms. Both contact forms and group forms have been updated with a new visual design. For example, there’s now a header area for the contact name and picture.
One of the big changes is read mode versus edit mode for the forms. Read mode will show only the information that you’ve entered for a contact. This means there will be no more blank fields of information when you’re looking at a contact record.
Figure: Contact form in Read Mode
Figure: Contact form in Edit mode:
Figure: Group form in read mode:
Figure: Group form in Edit Mode
Another big improvement is the option to enter several e-mail addresses, phone numbers, and mailing addresses per contact. Users will be able to enter up to five e-mail addresses, ten phone numbers, and three mailing addresses. The label for each of these fields is also quickly editable and customizable.
Since users have the option to enter so many fields of information per contact, we’re also providing the ability to set a "primary" e-mail address and phone number for each contact. The primary e-mail and phone number appear in the header area of the read mode form. The primary e-mail address will also be the default address for that contact when you’re addressing mail.
I’m currently investigating methods of displaying the primary fields within the form and I’m interested in hearing which style you think is the most usable.
I posted some images below of both read and edit modes of each of the forms as well as a couple of images with different primary indicators.Please keep in mind the icons aren't final. Which of the threemethods of displaying the "primary" fields below do you prefer?
Figure: Primary Bold Color
Figure: Primary Bold Stars
Figure: Primary Stars
THREE THINGS IN THIS POST
FIRST: I will look into why my blog page is so wide. Then I will investigate seeing if we can fix/make possible going back to the main page once you've viewed comments. The irony of this blog about design is that I don't own this blog UI. (Ya, I know... EXTREMELY ironic, since Notes now has a blog template.)
SECOND: Regarding the sorting, we will not take away the toggle to return to the default sort. We are hoping, however, that by shading the default column header on that toggle operation, that more people will figure it out. We'll improve the sort indicator graphics. Margo and I are still on the fence about whether to have the "sortable" indication appear only on hover.
THIRD: Our Personal Name and Address Book designer (Noy Wanderski) is thinking of changing the Notes delete action for the Address Book. Here's the background information:
Currently in Notes 7, Samantha selects a few contact names and clicks 'Delete' in the action bar. This marks the contacts for deletion (an 'X' appears in the gutter). Samantha has to click the refresh icon or exit her NAB in order for the real "Delete" to occur (a confirmation message opens and she has to confirm it). The Notes devs are calling this whole thing a soft delete.
The Hannover Contacts views have no gutter for an X to appear. If a user selects a name or names and clicks 'Delete' then a confirmation message appears. Once Samantha has confirmed the delete then the contacts are officially deleted.
Keep in mind that Mail has a Trash folder. Contacts does not have such a thing. Should we introduce that? (Hum... mail is to trash as a person is to.... Limbo? a waiting room? )[Read More]