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1 localhost commented Permalink

We customized our Memo forms to let them match our corporate design. Own logo in the left and a grey color in the back of it and we put another action to the tools section.To me it doesnt matter if you call it new memo or new message. I prefer New Memo because the button needs less space on the screen.

2 localhost commented Permalink

I'd make it New Mail Message (as per other email clients). Who sends a Memo to anyone??

 
Whilst a developer CAN customise a form, I believe a lot of smaller feel uncomfortable modifying the mail file...don't feel comfortable, issues with support etc. They also need to include their 'tweaks' into future mail templates from IBM (with it's improvements etc.) which requires extra testing/support etc.
 
So make mail the "best mail client that exists" and include this in the mail template with the product.
 
Darryl

3 localhost commented Permalink

Yes, most common change is the letterhead. It's a pitty you need to go to design to add a subform and change the keyword field. As darryl said, upgrading requires you to redo the updates.There are also some applications that add additional fields for fax, sms gateways, etc but again, it requires a lot of changes to the forms (and always memo, reply and reply with history). Would be easier if you could write one plugin as an extension to these 3 forms at once. When you upgrade the design, you would only upgrade the skin and system fields, not the plugin you wrote. It's easier to maintain and it will give the mailfile a much more consistent look.

 
One other remark about the memo form, you can't click on any event in the little history box. It would be so easy to click on that link and go to the reply or forwarded message if available.
 
On my wish list is also a quota indicator on the Notes side. The end user never knows what his/her quota is. Now I needed to write an extension myself.
 
Stijn.

4 localhost commented Permalink

A) some of this stuff is in the OpenNTF Mail Template. Mary-Beth, we'll occassionally joke over there about IBM stealing stuff in update releases, but in truth, we all hope that IBM will use some of those ideas there. Simplified custom letterheads are there, some tuning of the default outline, and a ton of changes to follow-up. The Quick Stuff is a particular interface favorite of mine, but that might just be because I wrote the code.

 
B) I've never been a fan of that whole mottled background on the header. It's very visually distracting.
 
C) Still too much stuff in the action bar if you ask me. (And you did, didn't you? Isn't that what this post is about?)
 
D) Why do I need to see my own name on the message? If, in the Executive/AA personae, there's a reason for that (like I could switch the "from" by clicking on the name if I'm the AA) then I can see some logic. Otherwise, why does the application want to tell me my own name in bold type at the header? I'm pretty sure I'm clear about who *I* am.

5 localhost commented Permalink

I don't mind seeing my name, but I definitely vote for a cleaner way to implement custom letterhead. I could care less if its called Memo or Message.

 
I agree, if you were starting from scratch, Message would be better... but now you've got enough existing Notes users that would be as concerned about the terminology change as a migrating Outlook user would with the Memo term. In either case, they're in their mailbox... they should be able to figure out what New **** is going to do... and realize that's what the tab is going to be called.
 
And while we're at it, can we get rid of "Reply with History" or at least make it more obvious that its going to include the attachment (unlike EVERY other mail client I can think of)?!

6 localhost commented Permalink

Yes, easier letterheads would be nice.

 
Don't get rid of reply with history, it's used all the time but in deference to MarvinK you could move the Reply without Attachments menu option up one place.
 
How about the ability to add a new contact to my addressbook from a right-click on the new memo? The menu item to add it to my instant contacts list is there, why not to my personal nab?
 
 
 
 
 

7 localhost commented Permalink

"One other remark about the memo form, you can't click on any event in the little history box. It would be so easy to click on that link and go to the reply or forwarded message if available.

 
On my wish list is also a quota indicator on the Notes side. The end user never knows what his/her quota is. Now I needed to write an extension myself. "
 
Both great ideas.
 
As for memo, mail, etc. I don't think anyone in our organization would care either way.
 
Custom letterheads (and a policy setting item to allow/prevent/set/lock) without too much effort (see above posts for details already well spelled out on this) would be great.
 

8 localhost commented Permalink

The one customization that I made to our mail template was to add validation to the subject field in order to prevent mail being sent without a subject. I wish that were a setting that I could administer with policies.

 
One large company I worked with years ago modified their mail template to remove the cc: and bcc: fields. The reason was that some managers were getting copied on everything and removing these fields finally got it into the heads of the users to stop doing this. I'm guessing that that company wishes that were a setting that they could administer with policies.

9 localhost commented Trackback

We add the sender's phone number to the letterhead. I do this with a lookup to a separate directory database (modeled on your "Blue Pages" idea) instead of the NAB, but in the old days we used a NAB lookup and that worked fine.

 
We used to offer a letterhead with the company logo, but then we merged with another company and were told to remove the logo option.
 
Other than that, we try to be good little boys here and we avoid customizing the mail template and the NAB as much as possible.
 
I like the idea of managing letterhead options via policies.
 
I'd rather see the "Reply without Attachments" turned into a "Reply with Attachments", or at least make that an admin policy setting.

10 localhost commented Permalink

about the name on the left... I don't really care if it's there or not but I do like the indication if you're sending in another name 'sent by ...'. It also gives you an indication if the owner of the mailbox is correct. Maybe it shouldn't take up that much space?

 
Stijn.

11 localhost commented Trackback

Hi,

 
some useful customisations that i would wish for:
 
- put a button next to the name which displays a dialogbox with detailed information for the user (phone, location,jobtitle,picture ...)
 
- let the header be customized easily to display for example the company logo
 
- please change the "mood stamps"-icons. They are very old-fashioned. I would also suggest NOT to place a new "mood-picture" at the beginning of the body-field. (It takes too much space as it is nearly 4 lines thick)Rather display it only somewhere inside the header as an icon.
 
- could we get a new type-ahead functionality like in Google's GMail ? (It displays the different options in a open dropdown-box while you are typing)
 
- if someone hits the "File-Attach"-SmartIcon (or selects the menu command) and the cursor is not in a RTF-Item then place the cursor automatically at the end of the first RTF field in the form. (This way the user would not get an error-message)
 
- i would also suggest to place a permanent button/icon "Attach file" somewhere on the form as the smart-icons are not consistent. (Left of the Subject-field ???)
 
- I have not seen this anywhere, but it might be nice to have a small indicator somewhere on the form about the total size of the mail.(This indicator could become more and more visible the larger the memo gets.)
 
Hynek

12 localhost commented Permalink

Mary Beth,

 
I don't mean to hijack this thread, but I don't know another way to get this request to you:
 
Problem:
 
The selected tab in a tabbed table differs little in appearance from the other tabs.
 
Solution:
 
When creating a tabbed table, either in a RTF in the client or in a form in the designer, I would like the ability to have different attributes for the selected tab.
 
For example, the normal appearance of a tab would have a white background and black text, but when the tab is selected it would have a black background and the text white and underlined.

13 localhost commented Permalink

"put a button next to the name which displays a dialogbox with detailed information for the user (phone, location, jobtitle, picture ...)"

 
Actually, there's already a button next to each name for IM services. Make the above feature a pop-up on hover over the name.
 
"let the header be customized easily to display for example the company logo"
 
Mary Beth, if you haven't already, please grab the OpenNTF mail template. There's some fairly simple functionality in there that could be made even simpler. (Right now you just create a subform with a certain string in the alias, and everything else is automatic. That could easily be improved to simply the inclusion of an image resource.)
 
"please change the "mood stamps"-icons. They are very old-fashioned. I would also suggest NOT to place a new "mood-picture" at the beginning of the body-field. (It takes too much space as it is nearly 4 lines thick)Rather display it only somewhere inside the header as an icon."
 
Since these don't work when sending outside Notes anyway, that's a fine suggestion. Perhaps you could free up some header space by making the sender's own name less prominent. ;-)
 
"if someone hits the "File-Attach"-SmartIcon (or selects the menu command) and the cursor is not in a RTF-Item then place the cursor automatically at the end of the first RTF field in the form. (This way the user would not get an error-message)"
 
This goes to a much larger issue. Rich-text fields should get their own toolbar. Well, to be more accurate, I should be able to set a rich text field to have it's own toolbar in designer, and this should supercede the contextual toolbar. This technique is galactic standard on the web. I think even DWA presents this way! And I know the Sametime 7.5 RT features are presented like that.
 
As much as I dislike toolbars, I'd be a much bigger fan of those text formatting widgets if they were just closer to their contextual relevance -- at the top of the RT field border.
 
"i would also suggest to place a permanent button/icon "Attach file" somewhere on the form as the smart-icons are not consistent. (Left of the Subject-field ???)"
 
Good idea, and DWA does that already, but unnecessary if you give RT fields a contextual toolbar.
 
"I have not seen this anywhere, but it might be nice to have a small indicator somewhere on the form about the total size of the mail."
 
The OpenNTF Mail Template already has a quota & mail size display option. IBM is welcome to just steal it. Although, not wanting to resort to API calls, the implementation is a bit of a hack.

14 localhost commented Permalink

Slightly off topic, but I also posted on Ed's blog...

 
Can a users contacts be included in a users mail file?
 
It's backed up each night, available in once place, easier for access via web/fat client, easier for roaming etc.
 
Darryl

15 localhost commented Trackback

"new message" or "new memo"? my personal preference is "new mail"

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