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1 localhost commented Permalink

I agree with Hynek.

 
What type of user are you (what is your role, level of expertise)? --developer/admin 10years experience. dual PCLP.(before the title changed)
 
What kind of a learner are you (you read material before you start, you read and try things at the same time, you like to discover things on your own, somethig else?)--Task driven learning (I need to do X, how is it done?)
 
What types of informal learning do you use? Of the different types of content in Online Help, what do you find most useful? (If you don't use Help, please say why.)--developer pages with examples are most useful for me
 
Are there differences in your learning style when the product is new vs. when you're upgrading?--no

2 localhost commented Permalink

First of all, THANKS for asking us for our input. This is a much better approach than delivering the help documentation along with the general release of the product and then saying "Oh, by the way, tell us if you find anything wrong" (e.g. feedback links, etc.).

 
Building on some of the other comments, I generally like the format of the online Help documentation, especially the "What's new in this release" section. This has been very helpful for us "veterans" in learning the new features being introduced with a new release. Please include a "What's new in Lotus Notes and Domino 8" section.
 
As for your workshop, I would love to attend. However, attendance is obviously going to be from your geographic area. I'm not saying that this is a bad thing. We in the frozen tundra of the Midwest don't really use Lotus Notes differently than you New Englanders. However, you might consider working with some of the larger Notes User Groups to give others an opportunity to contribute in a similar workshop. I'm sure most user groups would be willing to put something like this on their agendas.
 
Anyway, here are my responses to the questions you asked:
 
Question1. What type of user are you (what is your role, level of expertise)?Answer: Developer/Administrator/Instructor/End User
 
Question2. What kind of a learner are you (read material before you start, read and try things at the same time, like to discover things on your own, something else)?Answer: Discover what's new; prioritize based on my needs; read overview/summary content; read more detail while trying things out.
 
Question3. What types of informal learning do you use?Answer: Pretty much all informal learning on my part. I'm often expected to be "the first to know", so I can't wait for formal learning resources to be developed.
 
Question4. Of the different types of content in Online Help, what do you find most useful? (And if you don't use Help, please say why.)Answer: The "What's new in this release" sections.
 
Question5. Are there differences in your learning style when the product is new vs. when you're upgrading?Answer: Yes. When upgrading, I look for "what's new" items. Learning about "what has already been there" items is more situational or to reinforce and/or refresh my knowledge. When the product is new, I basically have to start from scratch, using help documentation, tutorials, etc.

3 localhost commented Permalink

Sure Offtopic but i would interesting what in this list is solved with the new release. Perhaps other too.

 
http://www-10.lotus.com/ldd/nd6forum.nsf/ShowMyTopicsAllThreadedweb/9724f36a78bb76f3852572530000daa3?OpenDocument

4 localhost commented Permalink

I would also like to agree with Hynek... the Designer help is a very useful tool.cheers

5 localhost commented Permalink

I agree also with the comments above regarding Designer On Line help, very impressive.

 
Q1 - Type of user - Administrator and Developer, but at a basic level in a small company.
 
Q2 - What type of learner - Task driven, a little research to start then read and try things at the same time.
 
Q3 - What type of informal learning. - Start with online help, then discussion forums, then look for tuturials etc to assist in accomplishing the task. I feel there are far too few Notes tutorials available and I am often unsure as to where I should be looking. Redbooks, tutorials, developer domain, white papers etc, etc.
 
Q4 - Designer Online help is great, sometimes though the 'basics concepts' are missing for a novice. There is an assumption that certain knowledge already exists. Administrator, I find rather complicated. Notes Client - just fine, wish I could get users to use it.
 
Q5 - Differences in learning style - no difference.

6 localhost commented Permalink

Hi Meg, thanks for the opportunity to give feedback.

 
Re your questions:1) My roles would include manager/10+ years Notes development/user (simultaneously).2) Re learning style, I like to skim the reading material, find an appropriate example, and dive in.3) My development resources would be a) Developer Help, which I find excellent, b) notes.net forums c) google, which finds Notes blog posts, etc., and d) sometimes the Lotus support KB on IBM site, etc.4) In the Developer Help I find the examples very useful, and also the language cross-references.5) If upgrading then the release notes / list of changes are useful. Other than that I would probably approach things in the same way (skim Help/find example/dive in).
 
Echoing some previous comments, I find the Developer Help an excellent resource, and in particular the presence of such a complete set of examples.
 
One suggestion I'd have is to have the Developer Help db FT indexed upon installation. I always FT index Designer Help db, and then use the search as my preferred method of locating what I need. I'm often surprised by some other developers not using this (though many developers don't have rights to create an FT index on the server copy of Help)

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