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1 localhost commented Trackback

Does it have to start with the 'Custom Error 0x#### : ' part? It takes away from the error message and makes it look like an error with the 'custom' application the user might have been working in and not an error with the notes client/network.

 
Maybe adding something like '(Error 0x####)' to the end would look better, that way the user sees the custom error text first and if they contact the helpdesk or something the helpdesk can ask for the error number.

2 localhost commented Permalink

This is very cool. I must have missed it in the "What's new..." documentation. I don't think, though, that this is exactly what was being suggested yesterday. I think the idea was for more of a generic/global way to add a message to the end of errors (e.g. "The server is not responding, [use default or custom contact message here]"). Again, I'm not suggesting that this is trivial work. I'm guessing a system to do this would be really complicated.

 
For a long time now, I've been thinking about how to make error handling/error messages in my Notes applications more user friendly. I have yet to come up with a solution I'm really happy with. I can imagine that the problem is much more difficult for a product like Notes. Andrew's solution is at least something, but writing custom messages for every error Notes may generate is hardly the user friendly solution you were talking about before is it?

3 localhost commented Trackback

@Mark, I like the idea to have a settings database but I recommend to use events4.nsf, this is the place where you can find all error messages in the hidden view ($Messages) so all it would need would be a change in the code to read the error message from the document in that view instead of using notes.ini.

4 localhost commented Permalink

@Mark. You can add any notes.ini setting via policies. http://www-1.ibm.com/support/docview.wss?uid=swg21196837

5 localhost commented Trackback

Mary Beth, you didn't read my reply in the last post? I pointed to the discussion on Paul Mooney's blog about how to do it. :-)

 
Now we just need a good interface to add this stuff into policies. And that sounds like an OpenNTF.org project. Sounds like recruiting time!!!!

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