The Lotus Design Team is here at Lotusphere, with a user experience and usability lab, in room Asia 4 of the Dolphin Hotel. Stop by and test drive new product interfaces, and future prototypes, and give us feedback on your experiences with existing products. I'm in the lab, showing new interfaces for a browser-based version of Sametime IM, Sametime Advanced, and an iPhone interface for Sametime IM. I also invite you to attend a deep dive on Sametime Advanced, where I'll be covering UI features, and developer Alan Cooke will be providing architecture and implementation best practices. The deep dive is tomorrow at 4:15, session title ID405, in the Dolphin N. Hemisphere (rooms A-C).
Amy Travis is also in the lab, showcasing 8.5 Sametime eMeetings.
We're also giving away a free registration to Lotusphere 2010 in a raffle - the entry requirements are that you stop by the lab and test drive one of the many Lotus products showcased there by the actual product designers.
Looking forward to meeting you, and reinvigorating this blog in 2009!
Hello, The Lotus User Experience Research team is gathering information on how you use and manage your contacts, as well as your thoughts on the future of contact management. Please take a few minutes to complete this survey and provide us with input to the future design direction of Contacts.
Based on customer feedback, we've added a setting for the web meeting client, to indicate whether meetings open in the current window or in a new window or tab. This capability makes it easier for people to get back to the meeting center if they need to jump from one meeting room to another.
This behavior is controlled at the server level, with this setting:
We would like your feedback to help us assess the relative importance of tasks within IBM Sametime products. Your input is very important to our process and will be used in combination with other data to influence additional user experience work.
The Lotus User Experience team is looking for people who collaborate with people outside their company, company, institution, agency, university, etc. If you work with clients, partners, colleagues, or service providers outside your company or institution, we are interested in understanding your goals and the tools you are using to collaborate.
Please take a few minutes to complete a brief survey (https://www.ibm.com/survey/oid/wsb.dll/s/ag2cd). In 5 – 10 minutes, you can provide us with invaluable insights into your goals, the tools you use to collaborate for work, and the importance of various collaboration tools.
If you know others who would be interested in participating in the research in organizations such as sales, marketing, customer relations, or procurement, please forward this invitation to them.
Thanks in advance for your help! Velda Bartek Lotus User Experience Research
Hi, Some of you may have seen the Connections business card used in the embedded version of the Sametime livenames in Lotus Notes. The business card appears when you hover over a livename with your mouse cursor. This business card shows the contact's photo as set in Lotus Connections. The Sametime "Primary Contacts" panel allows you to set your own custom photo for a person. What are your thoughts about how this should relate to the business card? Which photo should you see in other places where the livenames and business card appear outside of primary contacts (such as the inbox, or regular Sametime contact list?)
Since plug-ins can contribute new actions to the context and tools menus, these menus can quickly get very large. Our new products and upcoming releases will add even more actions, and we're looking for space to consolidate in the menus. I realize the "Alert Me When" actions are frequently used, however we could free up two lines in the menu if we condense these three into one pull right menu as shown in the screen below. How do people feel about this? Does the value in the space saved warrant the extra mouse movement into the pull right menu:
You may have heard about our latest release of Sametime 8.5, which focuses on numerous improvements to our emeetings capabilities. Now you can take advantage of reservationless meetings, and access meetings easily through a new panel in the Sametime content list. Read more about the meeting improvements here: http://www-01.ibm.com/software/lotus/products/sametime/web-conferencing.html.
While meetings are in the spotlight for this release, there are a few new views in the Contact List that I'll mention. We've heard you ask for an easy way to view your recent contacts, and now you can. From the Primary Contacts panel, use the view menu in the panel title to switch to the new "recent contacts" or "frequent contacts" view. This helps you quickly start chats with those you talk to the most, or find someone new who you might not remember from a chat a few days ago. You can also adjust whether to show the contacts as a list or photo.
We've had some requests to change the default icons used to represent the different the server communities, so that when new communities are added, we don't show the same icon across the status bar at the top of the client. We are looking into a full refresh of the default community icon set.
Here is one set that we are considering. Do you have any comments on the following? (the preference to show them in the contact list is enabled in this example as well)
As a follow-up to the earlier entry on status settings, we would like your feedback on how you use instant message status
information when you contact others in a business environment. This
brief survey should only take a few minutes to complete. Your input is
very important to our process and will be used in combination with other
data to influence additional user experience work.
We've had some requests to better differentiate the server community icons shown in the My Status toolbar, and the contact list (if you choose to turn them on in the contact list preferences). These are used to help users know which contacts belong to different server communities, as well as what your current status is set to for each community.
Do you have any thoughts about the following proposal: