SUT really simplifies my work life. Here are some of the things I really love:
1) I can specify conference call numbers in my phonebook, and then have it just connect me automatically if my preferred device is my computer, or show me the passcode I need to dial if my preferred device is a hard phone. I have a lot of conference calls, so this one saves me a ton of work!
2) I can set routing rules so that my calls come in where I am, regardless of how people try to reach me. For example, I like to use my office phone when I'm in the office, but my computer softphone when I'm working at home.
3) If i need to switch devices, I can easily do that. For example, I can transfer a call to my cell or my home phone as need be (e.g., if I'm walking from one meeting room to another).
4) I can easily click someone's name in my contact list and call them when I need to talk, or turn a chat into a call if the conversation gets complicated.
5) I can use the live text widget to click any name or number in a Notes email or chat history to place a call -- no need to reach for a phone.
Have you tried SUT? I'd love to hear your feedback if you have!
IBM Sametime design
I love emoticons -- as any of my co-workers will confirm. :-) When I find icons that I like, I add them to an emoticon palette. When I run into a situation that feels like it needs an emoticon (someone going on a vacation to the beach, for example), I find an emoticon that I can use, and add it to the chat.
One preference you can set that makes it super easy to use emoticons is to set a short-cut key for your emoticon. Here's how this works.
1. Add the emoticon to an emoticon palette. You can do this in Preferences - Emoticon Palettes - Add Picture:
2. Now, with the picture added, enter shortcut text that you can use to bring that up. For example, suppose I add this picture to my emoticon palette:
To make it easy to insert this emoticon into my chats, I just specify a shortcut that will cause this emoticon to display. For example, let's say I want this emoticon added whenever I type "/wh". I can specify this in that same Preferences page, as the keyboard text:
Now this emoticon will display in my chat whenever I type "/wh".
I love using the Sametime Meetings feature that lets me take minutes during a meeting, because everyone can see what I'm typing, and it's all saved for me when I leave the room. When I flag items as meeting minutes, they are separated out in the meeting report, so I can easily see what was meeting minutes, versus just conversation in the room.
However I notice a lot of my colleagues don't use the feature -- they just type into the chat, without flagging their entries as meeting minutes, so that everything ends up being flagged as a chat entry:
How about you? Do you use this feature? If not, why not?
Come see some new ideas the IBM Collaboration Solutions Information Development team is working on for videos!
We're considering using some animations in our videos, and we'd like to know what you think. Watch some short sample videos in the Online UX Lab and comment with your thoughts and opinions. Link to the activity: http://tinyurl.com/ibmvideo71211
The discussion is open until Monday, July 25.
Lotus Design on Facebook and Twitter
Does your company use more than one community at a time? If so, you'll be very happy to see our updated server community icons, which can help you differentiate which users are in which communities. Based on your feedback, we've designed these icons to have greater contrast with each other, and also rotate through them when you add communities, so that, by default, new communities will have unique icons.
The new icons look like this:
Using the new Sametime Bandwidth Manager, you can centrally configure and monitor bandwidth for Sametime audio and video calls. With the manager, you place constraints on how bandwidth is used in your network, to ensure that as many users as possible can use audio and video features and that high-priority audio and video usage gets network when needed.
For information about the new Bandwidth Manager, see these documents:
Based on customer feedback, we've added a setting for the web meeting client, to indicate whether meetings open in the current window or in a new window or tab. This capability makes it easier for people to get back to the meeting center if they need to jump from one meeting room to another.
This behavior is controlled at the server level, with this setting:
meetingroomcenter.openRoomInNewWindow (default: true)
There's more exciting mobile news with Sametime 8.5.2 and our new Sametime meetings client for the RIM Blackberry device!
Now from your Blackbery you can: