I have some questions for our fans of the Primary Contacts panel:
Do you use the panel instead of the main contact list, or as a supplement to it?
How would you feel if we integrated primary contacts as one of multiple views of your contacts which you could select, to display in the single contact panel, to save some space for your other plug-in panels?
Do you like having primary contacts as a second view that can be seen at the same time as your full contact list?
Hello, Sametime users. I'm curious to know what chat history preference settings you use.
1. Do you automatically save your chat transcripts? If so, how long do you keep them around?
2. Do you display previous entries from the day (the "Display the saved transcript between two users..." checkbox)?
3. Any comments about these preference settings? Other things you'd like to be able to control?
Meetings users -- did you know that you can easily remove content from your room? Here are some tips:
1. For a quick way to remove all content (discussion and library content) from a room, choose the Remove Room Content command from the Room Tools menu.
2. To remove just the discussion content, click the "x" in the bottom of the discussion widget (only room owners and managers have access to this). If you're on the installed client, you can still get back to the chat content later by creating a meeting report:
3. To remove all content just from the library, in the installed client, right-click anywhere in the library and choose Remove All. You'll be prompted before the content is removed.
For future releases, we're looking at giving you a choice when you end a meeting to also clear out the content. Would you like such a choice? Let me know!
I found out yesterday that a co-worker of mine wasn't aware of some of the nifty things you can do when receiving a file in a Sametime chat. I imagine that might be true for others, as well, so here's a quick note about some mini-features you can use.
1. You can choose another location for the file before you receive it:
2. You can copy the location of the received file and then use the location to open the file in another program (using File - Open):
(Note that this sequence works only on PCs, not Macs.)
3. You set the default location for in the File Transfers preference:
I really like using the photo view in Sametime meetings and photo views in my Contacts list (e.g., the Matrix view of the Primary Contacts list), because I find it easier to find my co-workers by their photos:
How about you? Do you use those views?
Anyone out there work for a company where employee photos aren't used?
I've recently switched to using a MacBook as my primary machine, instead of a PC -- it's great to be able to switch over so easily, since all my IBM products work in either environment.
How many of you are also using Macs? What's the reach of Macs in your organizations?
Any thoughts regarding the user experience of Sametime on a Mac? Any changes you'd like to see?
For Sametime 8.5.2, we've changed the default for launching instant meetings, to make it even faster for you to access meetings when you need to.
Now, in preferences, the default setting for whether to open a dialog when you click to start an instant meeting is OFF:
Sametime 8.5.2 now supports "widgets" and recognized names and numbers. If you have this capability, this means you can hover your mouse over an underlined name or number in chat history or an open chat window - or even in IBM Notes, such as in a Notes calendar invitation - to perform additional actions on that name or number. For example, you can click an underlined telephone number or name to select an option to start a call.
Here's how this looks in an open chat window:
Hi, Sametime users.
Do either of these scenarios ring a bell for you?
- You are on the phone with a co-worker, and while you are on the phone with that coworker, you also open a chat with that same co-worker.
- Conversely, you are chatting with a co-worker, and decide to have a phone call, but you still use the chat channel with that co-worker while on the phone with him or her.
If these sound familiar to you, I'd like to hear from you! (And if they don't match how you work, I'd be interested to hear that, too!)
I'm especially curious to know what you are doing in the chat window that you can't do via the phone. Transfer files? Screen captures? Type something that your phone partner is having trouble understanding? Send links? Type something that you don't want to say out loud? :-)
Do you use online polling in meetings? If so, I have a few questions for you:
1) How often do you use online polling? In what types of meetings?
2) Do you ever use the same question over and over again? If so, in what context?
3) Right now, our polling tools support anonymous responses only. How critical is it to you to see who entered which response?
4) Do you have need from an online meeting tool to tie multiple polling questions together, into more of a survey format?
5) Anything else you'd like to us to know about your use of polls in meetings?
Thanks in advance for your thoughts!
Have you ever been in a web meeting and wanted all the browser "chrome" (i.e., the window title bar, menu bar, status bar) to disappear? Here are some shortcut keys you can use to do just that! Use the same shortcut to go back to the standard view.
On a PC (XP and Windows 7), you can use the F11 key in IE, Firefox, and Chrome.
On a Mac, use these keys:
Safari -- no keyboard shortcuts, but there are plugins you can install that will allow this behavior
Hi, I'm Lauren, the lead end-user writer for IBM Sametime. Amy and I are going to spend the next few days covering some of the cool new features in the 8.5.2 release.
Today I wanted to tell you about using audio and video in Sametime meetings that open in a web browser.
With Sametime 8.5.2, meeting rooms that open in a web browser now have many of the same audio and video features as do meeting rooms that open in a Sametime window. This means that people who join meetings from outside your company, or people who don't have the Sametime client, can participate in audio/video calls.
If your company has these capabilities, when you are in a meeting room that opens in a web browser, you can use the call icons under the
Voice and Video area of the meeting room to call in to your meeting and then perform
For example, here's what you might see under Voice and Video if you are the room owner or a room manager; click the Green phone icon to start the call.
And, here's what you might see after the call has
started - icons to hang up the call, put the the call on mute and so much more:
Note: The specific
call icons that the meeting room owner sees depends on
the call capabilities you have and whether or not you are the
meeting room owner.
Are you using Sametime on mobile devices? Have you considered using Sametime on your device?
The Lotus Sametime team would love to discuss all things Sametime and mobile in the Online UX Lab
. Members of the development and user experience team will be online through May 26.
We've suggested a few topics for our conversation such as:
- How you would like your contacts designed
- Where you would like to access your chat transcripts
- What features you would like for your future mobile experience
You can also tell us what questions you have.
Lotus Design on Facebook
We've all been busy preparing our talks, demos, prototypes, mockups, surveys, breakout sessions, and more and we're ready to see you next week in Orlando for Lotusphere 2011. It is going to be great - we are all incredibly excited!
Amy Travis - Sametime Meeting Rooms, and general Sametime integration cross product integration
Tracee Wolf - Sametime Telephony
Jodi Rajaniemi - Voice and Video in -Sametime Meetings
Velda Bartek - Usability and Research
Joe Scherpa - Sametime Instant Messaging, Sametime Advanced, Sametime Mobile IM and Meeting Rooms
First ever - Meet the Design team in a Chalk Talk!
We are having a "Chalk Talk" on Tuesday , Feb. 1, and 10:00 AM in the Usability Lab (Asia 4 in the Dolphin Hotel) where you can meet team members and see the current design questions we are tackling.
If you can't make it this year, sign up for user feedback and research activities (in person and remote!):
I'm off to pack my bags after one more dry run of the mobile breakout session...
Just curious, how many of you use the nested groups feature in the contact list? If so, how many groups have "subgroups" and how many levels of subgroups is the most that one of your top level groups has?
-Joe (Sametime Design)