IBM Sametime design
Today is the last day for our fabulous intern, Linda Le, who is heading back to school for a Master's degree in Human-Computer Interaction from Carnegie Mellon. Linda's been working with the Sametime design team for the past six months, and has been a terrifically hard worker and a great source for creative ideas.
Best of luck at school, Linda! We'll miss you!
LaurenHasselriis-Ghom 2700046TBQ Tags:  video started 8.5.2 sametime learning getting 3,856 Views
The Sametime documentation group has just produced a new video. It shows how to set up your IBM Sametime 8.5.2 client for conference calls that use your computer's audio and video. It also shows how to start a conference call from within a Sametime meeting room and gives an overview of some of the call controls that might be available to you.
Using your computer's audio and video capabilities for conference calls is a great feature, so we hope that you find this video helpful.
The video is posted to the Sametime wiki:
Video: Using audio and video in a Sametime meetings call
It takes about five minutes to view it. Also, if you watch the video in "full screen", you'll be better able to see the table of contents in the left-hand navigator.
We want your feedback to help us assess the relative importance of tasks within IBM Sametime. Your input will help us determine what parts of the Sametime UI most need design attention. :-)
Please note: The survey closes this Friday, September 9.
We had our first Lotusphere User Experience lab prep meeting last week... We're busy working out new ideas for the coming year, figuring out what we need to improve in our lab. Feel free to post a comment here if there are things you'd especially like to see done and/or changed in our lab.
Hoping I'll see some of you in Orlando!
LaurenHasselriis-Ghom 2700046TBQ Tags:  unified sametime client lite telephony 8.5.2 2,756 Views
Wait until you see the new IBM Sametime Unified Telephony (SUT) Lite Client software. SUT Lite Client is a licensing option that is available with Sametime 8.5.2. For example, with SUT Lite Client you can:
Hi, Sametime users. Are you someone who often has more than a single chat open at a time? If so, I'd love to hear how you manage those chats!
A few questions to get you started:
1. About how many chats do you tend to have open at once? What's the most you've ever had open?
2. Do you use tabbed chat or separate chat windows? Why do you prefer the approach that you use?
3. Any thoughts on what would make it easier to manage multiple chats at once?
Thanks in advance for your thoughts!
SheriBranco 1100006YHJ 1,966 Views
We would like your feedback to help us assess the relative importance of tasks within IBM Sametime products. Your input is very important to our process and will be used in combination with other data to influence additional user experience work.
To participate, please visit the following URL: :
Thanks in advance for your help!
Sheri Branco - Lotus User Experience Research
Have you ever been in a web meeting and wanted all the browser "chrome" (i.e., the window title bar, menu bar, status bar) to disappear? Here are some shortcut keys you can use to do just that! Use the same shortcut to go back to the standard view.
On a PC (XP and Windows 7), you can use the F11 key in IE, Firefox, and Chrome.
On a Mac, use these keys:
Safari -- no keyboard shortcuts, but there are plugins you can install that will allow this behavior
Starting in release 8.5.2, administrators have an easy way to delete meeting rooms that are not being used anymore.
From the web-based administrative UI in the meeting center, you'll see a Delete icon next to individual meeting rooms:
In addition, when viewing the rooms for an individual user, you can delete all that user's rooms, if you need to quickly remove a collection of rooms (e.g., if an employee leaves the company):
In Sametime 8.5.2, there are a number of new server configuration settings that you can use to control your deployment:
Whether managed access is required:
meeting.managedAccess.override (default: 0 or off)How long people are locked out of rooms after ejection:
rtc4web.ejectionTimeout (default: 300 seconds)Whether meeting rooms will open in a new window or tab:
meetingroomcenter.openRoomInNewWindow (default: true)Multiple protocol proxy confirmation:
meetingroomcenter.stProxySSLAddressWhether guests can join meetings on this server:
meetingroom.allowGuestAccess (default: 1 or true)In addition, there are two new user policies:
Hi, Sametime users.
I'm thinking about status settings and how they affect behavior.
you find the "In a meeting" status helpful? Does it change how you
interact with other people, when you see that status by their name? For example, are you less (or more!) likely to IM someone if they have that status?
We currently support 4 settings: Available, Away, In a Meeting, and Do Not Disturb. Do you ever wish we had more settings? If so, what would you want to have available?
Thanks in advance for your thoughts!
We've all been busy preparing our talks, demos, prototypes, mockups, surveys, breakout sessions, and more and we're ready to see you next week in Orlando for Lotusphere 2011. It is going to be great - we are all incredibly excited!
Amy Travis - Sametime Meeting Rooms, and general Sametime integration cross product integration
First ever - Meet the Design team in a Chalk Talk!
I'm off to pack my bags after one more dry run of the mobile breakout session...
jscherpa 060001PU1D 1,781 Views
We've had some requests to better differentiate the server community icons shown in the My Status toolbar, and the contact list (if you choose to turn them on in the contact list preferences).
These are used to help users know which contacts belong to different server communities, as well as what your current status is set to for each community.
Do you have any thoughts about the following proposal:
jscherpa 060001PU1D 1,844 Views
You may have heard about our latest release of Sametime 8.5, which focuses on numerous improvements to our emeetings capabilities. Now you can take advantage of reservationless meetings, and access meetings easily through a new panel in the Sametime content list. Read more about the meeting improvements here: http://www-01.ibm.com/software/lotus/products/sametime/web-conferencing.html.
While meetings are in the spotlight for this release, there are a few new views in the Contact List that I'll mention. We've heard you ask for an easy way to view your recent contacts, and now you can. From the Primary Contacts panel, use the view menu in the panel title to switch to the new "recent contacts" or "frequent contacts" view. This helps you quickly start chats with those you talk to the most, or find someone new who you might not remember from a chat a few days ago. You can also adjust whether to show the contacts as a list or photo.
I hope to see you at Lotusphere next week!
Hello Sametime Users,
Do any of you connect to multiple server communities, and if so, do you enable the community icon in the contact list? We are re-evaluating this design element and want to know more about why you choose to show it. If we were to remove this preference option, and therefore, the display of the icon from the contact list and the business card, would you miss it? Would it prevent you achieving a goal with the contact list?
Sametime Product Design