My favorite Sametime feature is the ability to take a quick screenshot and send that to the person I'm chatting with or share it in a meeting room. -- Ben Gold, Sametime DeveloperThe ability to glance through my open Sametime chats and see the picture of the person I'm chatting with. -- Rob Corell, Business Operations ManagerMy favorite feature is to set the Meeting "shelf" in the Connect client to show all the meetings scheduled in my Notes calendar. That way, I can simply click on the entry in the list and very quickly enter the Sametime meeting room that the chair had included in the calendar entry. -- Barry O'Nan, Senior Engineering ManagerHaving Sametime automatically change my status when I'm in a meeting because I would always forget to do that myself. -- Dave Cohen, Software EngineerMy favorite Sametime feature is being able to see the context of the person I'm chatting with (e.g. phone Icon when they are on a call). -- Pat O'Sullivan, Senior Architect and Master InventorMy favorite feature is being able to see who is available, and to get an idea of whether they are currently busy, or if it's okay to bother them. -- Michael Muller, ResearcherVideo conferencing with people from other geos, especially those that I have been working with for many years without ever meeting face to face. -- Orit Yaron-Duzy, Sametime Deployment on Messaging and GreenhouseMy favorite Sametime feature is the ability to log all my chats into easily searchable html files. -- John E Newman, IBM Real Time Collaboration Services Support
Being able to see ALL my primary contacts in one visual panel, and know at a glance who is online right now -- Ian McNairn, Program Director, Social Collaboration and InnovationMy favorite Sametime feature is being able to have an Audio/Video call by just clicking a "green" person. -- Lilach Ofek, Project ManagerMy favorite feature is Alerts - Alert me when available. -- Kerry Thompson, Information Developer.I love how easy it is to start an instant meeting from the chat list - Sara Weber, Development Manager CIOLab AnalyticsBeing able to send a file right from the chat window. -- Sheri Branco, Usability Specialist
IBM Sametime design
I asked a few of my colleagues to tell me what their favorite Sametime feature was... here's what they said:
How about you? What's your favorite Sametime feature?
I found out yesterday that a co-worker of mine wasn't aware of some of the nifty things you can do when receiving a file in a Sametime chat. I imagine that might be true for others, as well, so here's a quick note about some mini-features you can use.
1. You can choose another location for the file before you receive it:
2. You can copy the location of the received file and then use the location to open the file in another program (using File - Open):
I love emoticons -- as any of my co-workers will confirm. :-) When I find icons that I like, I add them to an emoticon palette. When I run into a situation that feels like it needs an emoticon (someone going on a vacation to the beach, for example), I find an emoticon that I can use, and add it to the chat.
One preference you can set that makes it super easy to use emoticons is to set a short-cut key for your emoticon. Here's how this works.
1. Add the emoticon to an emoticon palette. You can do this in Preferences - Emoticon Palettes - Add Picture:
2. Now, with the picture added, enter shortcut text that you can use to bring that up. For example, suppose I add this picture to my emoticon palette:
To make it easy to insert this emoticon into my chats, I just specify a shortcut that will cause this emoticon to display. For example, let's say I want this emoticon added whenever I type "/wh". I can specify this in that same Preferences page, as the keyboard text:
Now this emoticon will display in my chat whenever I type "/wh".
I and my teammates on the Lotus User Experience team are curious about how you are using Sametime instant messaging and online meetings.
Take 5 minutes to tell us what is important to you. Invite a co-worker or two to also share how they are using Sametime.
To participate, please visit this URL.
When you are in a Sametime meeting, how important is it to see Sametime presence icons for the people in the meeting? For example, we currently don't show those icons in the photo view -- do you wish they were there? If you use third-party extensions that display additional icons, do you want to see those icons in the meeting room participant list? Or would that just clutter the list?
Please post comments -- I'd like to hear from you!
In Sametime 8.5 and later releases, you can designate one or more managers of your meeting room. Managers have the same capabilities as room owners -- setting permissions, changing room settings, ending meetings, and so on:
I'm curious to know how many of you out there are using this feature? If so, under what circumstances? Are you finding that you want to share "ownership" of some rooms with other people -- for example, a meeting with a co-chair? Or do you have one person who creates rooms for other people, using the room management feature as a way of passing the room to the person who will actually chair it?
Thanks in advance for your input!
To participate, please visit the following URL:
IBM Lotus User Experience
SheriBranco 1100006YHJ 1,181 Visits
We would like your feedback to help us assess the relative importance of tasks within IBM Sametime products. Your input is very important to our process and will be used in combination with other data to influence additional user experience work.
To participate, please visit the following URL: :
Thanks in advance for your help!
Sheri Branco - Lotus User Experience Research
Hello iPhone Users!
Quick question - what are your thoughts on these three chat transcript designs? Do you have a preference, and why?
jscherpa 060001PU1D 650 Visits
I'm curious how many of you use the Chat Window preference setting "Display when my partner closes the chat window"?
When we first created that preference, the goal was to make it easier to not have never-ending good-bye's in chats, where each person continues to feel obligated to respond:
But we've had that preference for a while now, and I'm wondering, given the prevalence of chat today, if perhaps that setting is no longer needed. I've had some people say they truly don't like it, because they always close windows automatically, and then they're afraid people feel dismissed. But others like to know, so they don't cause the chat window to pop open again when their chat partner is done.
What do you think?
jscherpa 060001PU1D 1,086 Visits
We're hoping to see you this year at Lotusphere! Here is a list of Sametime UX breakout sessions.
ID501: What's New in IBM Lotus Sametime
Amy Travis and Rob Ingram
Tuesday, Feb 1. 1:30 - 2:30 PM
ID504: IBM Lotus Sametime Mobile: Native Meetings and Messaging
Joe Scherpa and Steve Babin
Tuesday, Feb 1. 4:45 - 5:45 PM
ID507: SUT Today and Tomorrow
Tracee Wolf and David Marshak
Wednesday, Feb 2. 10:00 -11:00 AM
ID503: Lotus Sametime Meetings: Today, Tomorrow and Beyond
Amy Travis and Ron Pontrich
Wednesday, Feb 2. 1:30 - 2:30 PM
ID510: Using Voice and Video in IBM Lotus Sametime
Jodi Rexford and Tracee Wolf
Wednesday, Feb. 2. 3:00 - 4:00 PM
jscherpa 060001PU1D 834 Visits
Listen to an overview of the Sametime sessions in our Unified Communications and Collaboration podcast. A great podcast to listen to on the plane to help you figure out what sessions to attend at Lotusphere 2011! Our product managers and designers provide a sneak peak at each of the sessions.
Hey, Sametime Meetings users. :-)
Sametime 8.5.2 introduced an End Meeting button for the room owner:
Right now, when you click that button, it kicks out everyone *but you*. Is this the behavior you expect? It allows you to run back-to-back meetings in the same room... but it does mean you have to take an extra step to leave the room yourself (i.e., close the window).
What do you think?
jscherpa 060001PU1D 1,282 Visits
Please see the cross post on Mary Beth's blog regarding admin roles, to help our admin designer Michelle McDevitt understand your business needs and perspectives.