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Now THAT is a great question! IBM Watson IoT Support is a team of IBMers who are now part of the new IBM Watson Internet of Things organization supporting the tools makers like you need to build components and connected devices. IBM Watson IoT Support is focused on helping you, the makers, with your product questions by providing content relating to the various products covered by our new division.
Through our focused support of asset management and continuous engineering tools, we are here to provide you with the best support in the industry; to help you be successful with the applications and components to ensure your work on the connected devices in the Internet of Things brings you the right value.
The products we support here include:
There's no change in the way you will obtain support for the products you already own, the only change you'll likely see is the addition of a few new social channels like this blog, our new Twitter account, and our new Youtube channel to help get you the right content at the right time. Our technotes can all be found in their same locations per product, and the process for contacting support to open a Problem Management Request (PMR) remains the same as well.