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We’ve introduced a number of changes to our support experience as part of our support transformation and are continuously working to improve that experience. We’ll post about some of the changes here in our IoT support blog to keep you informed. You can also keep up with all the latest information about how IBM Support is transforming through the IBM Support Insider. The IBM Support Insider will keep you up to date with information about new tools, processes, and capabilities.
Some of those changes include using the power of Watson solutions to transform our client to support experience with the following capabilities:
Watch the IBM Support with Watson video to see how IBM Support is using Watson to help us transform support.
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Are you following the exciting changes that we are rolling out in IBM Support to improve your support experience?
Keep an eye on the IBM Support Transformation blog where we will be sharing exciting new information about how IBM Support is transforming with new tools, new processes, and new capabilities.
Check out the latest post IBM Is Transforming the Support Forum Experience for information about improvements to our forums experience.