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IBM Watson IoT Support Lifecycle Resources
IBM provides advance notification of End of Support (EOS) dates allowing customers reasonable time to complete software upgrades or to refresh application products. EOS announcements are made in April and Sept.
Announcement letter dates are U.S. only. Information for other country announcements is available on the IBM Offering Information page. Select the date to view the announcement letter. Note that some product versions may not have online announcement letters.
View all IBM Software EOS announcements for 2016 and 2017.
This section describes some of the standard and enhanced IBM Software Support Lifecycle Policies and common questions. Additional details and answers to commonly asked questions regarding the Support Lifecycle Policy can be found on our Frequently Asked Questions page.
Q: What are the major Support Lifecycle milestones?
A: The major Support Lifecycle milestones are:
Q: How do you determine if your installed software is still supported?
A: Search by product name or keyword using the Supp
Q: What happens when EOS is announced?
A: Often, there is a newer version of the software available for download. In most cases, you’ll have sufficient time to plan for and install the latest version. For more information on the lifecycle stages, including EOS, view this short YouTube video on the IBM
Q: What is the standard version format for IBM Software products?
A: The full product version is expressed by a four-digit code known as the IBM Version, Release, Modification and Fix Level structure, or VRMF. View this Technote for additional information and description of each element. You may also find this Glossary of product support and maintenance terms helpful.
Q: How can you connect with Watson IoT on social media?
Q: Where can you find more information on IBM Support policies?
A: You can view and download the IBM