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IBM Watson IoT Support Lifecycle Resources
IBM provides advance notification of End of Support (EOS) dates allowing customers reasonable time to complete software upgrades or to refresh application products. EOS announcements are made in April and Sept.
Announcement letter dates are U.S. only. Information for other country announcements is available on the IBM Offering Information page. Select the date to view the announcement letter. Note that some product versions may not have online announcement letters.
View all IBM Software EOS announcements for 2016 and 2017.
This section describes some of the standard and enhanced IBM Software Support Lifecycle Policies and common questions. Additional details and answers to commonly asked questions regarding the Support Lifecycle Policy can be found on our Frequently Asked Questions page.
Q: What are the major Support Lifecycle milestones?
A: The major Support Lifecycle milestones are:
Q: How do you determine if your installed software is still supported?
A: Search by product name or keyword using the Supp
Q: What happens when EOS is announced?
A: Often, there is a newer version of the software available for download. In most cases, you’ll have sufficient time to plan for and install the latest version. For more information on the lifecycle stages, including EOS, view this short YouTube video on the IBM
Q: What is the standard version format for IBM Software products?
A: The full product version is expressed by a four-digit code known as the IBM Version, Release, Modification and Fix Level structure, or VRMF. View this Technote for additional information and description of each element. You may also find this Glossary of product support and maintenance terms helpful.
Q: How can you connect with Watson IoT on social media?
Q: Where can you find more information on IBM Support policies?
A: You can view and download the IBM
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Are you planning an upgrade and looking for information about what product versions have reached or are about to reach their end of support?
There are a number of product vers
Below is a list of the most recent and upcoming End of Support dates for some of our Watson Internet of Things products.
This list was originally posted in September 2016 (see Plan
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Information regarding planned End of Support (EOS) dates for IBM products is documented in Software Support Lifecycle. The Announcement letters are also published to provide advanced notification of upcoming EOS updates.
EOS information is available in advance of planned dates to provide you with sufficient time to start planning your upgrades to newer product versions. When planning your upgrades, you should review the product versions you currently have installed and check to see if they have reached (or are nearing) their end of support. Below is a list of the most recently announced End of Support dates for some of our Watson Internet of Things products:
Further information about the withdrawal from support dates for the above listed products is available in Software withdrawal and service discontinuance: IBM Middleware, IBM Security, IBM Analytics, IBM Storage Software, and IBM z Systems select products - Some replacements available.
To help you get a better understanding of the stages of the IBM Product Lifecycle, including End of Support, refer to this video: Wha
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If you are planning upgrades to any of your IBM products in 2016, you will want to review the Support Lifecycle page first to determine if the product versions currently installed have reached (or are nearing) their end of support. There are a number of product versions that are scheduled for End of Support in 2016.
The End of support (EOS) date listed is the last date on which IBM will deliver standard support services for a given version/release of a product. This does not include any extended support contracts you may have with IBM, so please refer to your specific documentation if your agreements go beyond standard support.
For a deeper understanding and navigation tips, watch the IBME