

Introducing Cognitive IBM SupportCognitive IBM Support - This video introduces a cognitive solution to IBM Client Support that empowers clients with Watson. Visit the new Support Portal today at: http
Tags:  support-portal electronic-support ibm-iot iot-support youtube cognitive-support esupport videos |
The latest and greatest Support Portal Next Generation is live!We are pleased to announce that the new IBM support experience is now active. Our friends in IBM Electronic Support have moved the Support Portal Next Generation from Beta to Live on Monday, January 30th. We have simplified and refined the support site so you can quickly find the support information you need. We invite you to explore the new site and let us know what you think! http When accessing previous Support Portal pages you should be redirected to the new Support Portal Next Generation site.
If you wish to provide feedback or have a how to question please send an email to spe@us.ibm.com OR use the Contact and Feedback module located to the middle - right side of all our portal pages.
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Tags:  iot-support esupport ibm-iot support-portal spng electronic-support |
IBM Service Request Quick Start PlaylistIBM Service Request Quick Start - This 3 video playlist, beginning with the topic "Site Technical Contact 101" is provided to help you navigate the Service Request tool on IBM.com for opening PMRs electronically. The next two videos on the list are: "Using IBM Service Request on your mobile device" and "Creating reports about software service requests with Service Request (SR)". Start with the first in the series below and follow the prompts at the end to continue watching the rest in the same window:
Tags:  esupport service-request electronic-support iot-support youtube sr videos ibm-iot |