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Would you like to know how you can help speed up the resolution when you open a new case with IBM Support?
We recently introduced Question Assistant to help provide guidance during case creation. You may have seen the information panel below when opening a new case. You will see the feedback in that panel dynamically updated with a check mark next to each of the items as you enter your case description. The check marks indicate that your description includes those items which are important to the case. Entering a complete description will help us route the case to the correct agent who can help you. It will also help to avoid an initial request for additional details before you can move forward with finding a resolution to your issue.
Check out a demo of Watson Question Assistant!!!
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What’s new in IBM Engineering Requirements and Test Management 184.108.40.206 – Availability of the IBM Engineering Requirements Management DOORS Next v220.127.116.11 solution and also IBM Engineering Test Management (previously known as Rational Quality Manager or RQM). In this release, we deliver the latest quality fixes and scale improvements along with some important enhancements. In addition, we are changing the solution name, as well as the underlying application names to better align with our key capabilities and value proposition. You can read more about the renaming activity in the blog post: Renaming the IBM Continuous Engineering Portfolio. Version 18.104.22.168 is an Extended Maintenance Release (EMR), which means it includes all fixes from earlier releases, including security fixes, for the life of the release stream. As such we have taken more time to focus on non-functional improvements including stability, quality, and scale. [Read More…]
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What’ s new in Rhapsody Model Manager 22.214.171.124 and Rhapsody 8.4 – There are enhancements in this release of Engineering Systems Design (ESD) Rhapsody Model Manager (ESD RMM) 126.96.36.199 and ESD Rhapsody 8.4 that extends and productizes some of the features of the previous release and allows our users to work efficiently at scale, with large models and large sets of requirements. Building on the work on the previous release. [Read More…]
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If you’re looking for some performance information for Rational DOORS Next Generation, you may want to check out this article.
Performance test results for Rational DOORS Next Generation 6.0.6 ifix3 with Components - The article provides information about performance improvements introduced in 6.0.6 iFix03 for DOORS Next Generation. It covers performance results from testing of 6.0.6 iFix003 compared to release 6.0.6. It also provides a high-level summary of the performance improvements and their impact.
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Systems Engineering for the Internet of Things - Today’s connected world is increasing product complexity, putting systems engineers at the heart of a new challenge to deliver products faster and with improved quality. IBM Engineering offers a variety of cloud-based tools to help teams better collaborate, improve requirements, manage workflow and testing.
Learn more about systems engineering lifecycle solutions from IBM Watson IoT: http
IBM Engineering Workflow Management - IBM Engineering Workflow Management helps systems engineers put agile methods to work for improved team collaboration and project traceability.
Learn more about Engineering Workflow Management: http
IBM Engineering Lifecycle Optimization - Conquer systems engineering complexity and accelerate product innovation with IBM Engineering Lifecycle Optimization – Engineering Insights. IBM helps systems engineers put leverage model based systems engineering for improved visibility from requirements to testing. Visualize, analyze and gain data insights across design, manufacture and operations for informed decisions. Meet compliance with regulatory and industry standards.
Learn more about the Watson IoT solution: http
IBM Engineering Test Management - IBM Engineering Test Management solutions help systems engineers manage quality in software and product development.
Learn more about IBM Solutions: http
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A full list of fixes is available in the following documents:
Full Collaborative Lifecycle Management releases are available on Jazz.net: http
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On the lighter side
As we step away for the July 4th holiday here in the U.S. I thought I’d lighten things up a bit. We all want to do things that we enjoy, have a job that we look forward to going to every day, or have a hobby that brings out our creative or fun side. IBM Fellow, John Cohn, has a passion for making things and enjoys getting others excited about making things as well. Read the article John Cohn: professional mad scientist and dedicated maker to learn more about some of the unusual things that John has been involved with. It will hopefully put a smile on your face and maybe get you thinking about what you are passionate about.
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Engineering Academy comes to you: IBM is sponsoring learning opportunities throughout the U.S.
Our first Engineering Academy Comes To You event in Huntsville, AL promises to be very popular, so we urge you to register quickly to assure your place at the conference.
Huntsville, Alabama, July 9-11
Brockwell Technologies, Inc.
4970 Corporate Dr. NW Ste 110
Huntsville, Alabama. 35805
July 9 – July 11, 2019
9:00AM – 5:00 PM
Engineering Lifecycle Management (ELM) solutions – July 10, 2019, 9:00AM – 1:00 PM
Register to attend!
Mark your calendar for additional Engineering Academy Comes To You events that will be occurring throughout the country.
Annapolis Junction, Maryland
August 20 – 22, 2019
San Ramon, California
August 28, 2019
September 17 – 18, 2019
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Sharing a list of the latest Maximo Asset Management updates which are available for download.
A full list of Maximo iFixes is available in Maximo Interim Fixes.
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Have you heard the news? IDC MarketScape has named IBM as a leader in SaaS and Cloud-Enabled EAM Applications*.
We would like to extend a special thanks to all our clients and partners who have made IBM Maximo your choice for Enterprise Asset Management (EAM). You are critical to helping us shape how the market will use enterprise asset management in the future.
You can read more about it in IDC MarketScape names IBM a Leader in SaaS and Cloud-Enabled EAM Applications
Sources* IDC MarketScape: SaaS and Cloud-Enabled Asset-Intensive EAM Applications (Software Vendors) 2019 Vendor Assessment (doc #. #US44891419, March 2019).
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From July 23-24, our IBM Australia teams are hosting another IoT Exchange event in Sydney.
Get access to all three of the distinct academies (Maximo, TRIRIGA, Engineering) to:
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Each of the CLM applications includes extensive value-added capabilities that, when used properly, can help you improve your development processes and meet your business goals. Like many other applications, CLM applications can be configured in optimal, and not so optimal ways.
The Best Practices for CLM Usage Model Wiki provides a collection of various usage best practices for the following deployments.
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We’ve introduced a number of changes to our support experience as part of our support transformation and are continuously working to improve that experience. We’ll post about some of the changes here in our IoT support blog to keep you informed. You can also keep up with all the latest information about how IBM Support is transforming through the IBM Support Insider. The IBM Support Insider will keep you up to date with information about new tools, processes, and capabilities.
Some of those changes include using the power of Watson solutions to transform our client to support experience with the following capabilities:
Watch the IBM Support with Watson video to see how IBM Support is using Watson to help us transform support.
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Title: End-to-End Engineering Lifecycle: Decoding the Magic and the Myth
Date: Wednesday, June 26, 2019
Time: 10:00 AM Eastern Daylight Time
Duration: 1 hour
Join us for an introduction to IBM’s Engineering Lifecycle Management.
• Learn how to harness the power of end-to-end engineering lifecycle management
Register to attend!