Testing is not my job, it is OUR job!
Why do CSPs and NEPs need to collaborate to reduce time to service for equipment and applications?
Many of the common services on mobile networks, e.g., download of phone ringtones, navigation, or network optimization, that consumers enjoy today are managed by Communications Service Providers (CSPs). CSPs provide these services but the underlying hardware and software that provides that service come from Network Equipment Providers (NEPs). Given the volume of the consumers that use these services, proper testing is essential to ensure they never experience any “glitches”.
In an era where the internet-year keeps on shrinking and mobile data is exploding (read Nick Bilton’s NY Times blog for more details), it is essential to combine both agility and rigorous testing in order to provide stable services in the telecom market space. In order to attain this goal, NEPs and CSPs must collaborate on four fronts:
In order to achieve all four of these goals, one needs a requirements management, test management, and reporting and collaboration infrastructure. This infrastructure supports the different interactions between NEPs and CSPs that significantly reduces the total time to accept new equipment and applications into service.
In the context of an exploding mobile eco-system, collaborative testing between NEPs and CSPs needs a fundamentally new approach.
To learn more about these challenges, technical approaches to address them I would love for you to join us for an exclusive IBM webcast “Testing is not my job, it is OUR job!” on December 8 at 11 AM EST.
You may also want to check out Leigh Williamson’s blog IBM Mobile blog that features notes on the mobile evolution by IBM mobile experts.
About the author:
Paridhi Verma is an electronics industry market manager in IBM Rational Software. She has ten years of experience working at IBM Research as a network & security software engineer where she designed and implemented secure electronic commerce systems. She also has extensive experience in electronics, automotive, aerospace & defense and chemicals & petroleum industries. She has a MS in Electrical Engineering from NYU Poly and holds a patent for the internet emergency alert system. She can be reached at email@example.com