Service management simulator at IBM Innovate
Get your game on!
Attend the 'Service Management Simulator Experience' at Innovate 2011
The 'Service Management Simulator Experience' is a hands-on game focusing on the challenges and business value of implementing Service Management best practices in a realistic and exhilarating scenario. Over the course of a few hours, you'll use gaming and role playing dynamics to mirror the real-world interaction between IT and the business, from both a strategic and operational perspective. In the end, you will come away with an actionable understanding of how the effectiveness of IT processes impacts your business!
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