Putting the Ops in DevOps
How important or interesting you find the “operations management” aspects of DevOps methodologies likely depends on your background, experience and how many operational horror stories you have lived through. If you have been on the hot seat when services are impacted, woken up in the middle of the night when major outages occur or dragged into blame-battle war room calls while you and your team scramble to restore service, then the importance you place on operations management may be very high.
However, if you have avoided such experiences, it would surprise no one if the operations management aspects of DevOps are not top of mind. When everything is smooth sailing, then it is understandable that you might be reluctant to make any significant changes to your daily routine. However, in agile, fast-moving environments, things can go wrong very fast, even if your organization separates duties intentionally to create an “operational firewall” to keep ill-advised code or configuration changes to a minimum. Using effective ways to lend your app expertise to assist during impactful situations can make your life much easier and limit disruption to conducting your other duties.
You may work in an organization which is new to owning and managing operations management tools. It is becoming more common for organizations outside of a central IT operations team to do so as scopes of responsibility expand. Several analyst firms have published recent studies that nearly half of purchase and usage of operations tools is already done outside of IT operations teams. This trend is predicted to grow to the majority in a few years.
Configuration and automation tools are also becoming more commonly owned outside the data center. Such shifts in responsibility make efforts of operational skill-building, incident readiness and resolution more challenging. As the number of different groups deploying these tools expands, the likelihood of overload of notifications, alerts, events and general operational noise starts to rise dramatically.
Want to learn more. Please join us on Oct 26th for a devops.com hosted webinar ‘Putting the Ops in DevOps’ where we will explore the common operational challenges many DevOps teams are facing today, how the traditional IT Operations best practices could be leveraged for use in a DevOps methodology, and how new operations management tools can help you carry out those best practices to meet your goals on an on-going basis.
About the Author / James Moore
James Moore is Principal Offering Manager, IBM, responsible for offering management and strategy for IBM HybridCloud Operations Insight solutions including IBM Cloud Event Management, Runbook Automation and Alert Notification. James joined IBM from the Candle acquisition in 2004, where he was product manager for Candle’s Application Response Time product lines. James has over 15 years’ experience in event management, application performance management, and business service management. Connect with him on LinkedIn and Twitter.