Building multi-channel conversations: freedomeone’s customer engagement solution
daryl_pereira 270002AW8D Visits (1993)
In this interview, Pierre Paul Samson, Co-founder and CTO at freedomone explains how they help businesses reach customers across different channels.
Concentrating on banking, retail and transportation, freedomone captures rich information across channels to build a picture of customer trends and behaviors.
They provide solutions that tie in with existing back-end systems as well as the development of new processes.