The new version of ILMT, version 9, with its patches and fixes, that comes on top of IBM Endpoint Manager version 9, is a great tool for licensing purposes.
Unfortunately, it has its limitations though, and some of them seems to be quite problematic for some of us.
Those I have encountered most often in my daily work are:
- ILMT 9.x/ IEM SUA 9.x imports all endpoints registered and connected to IEM server (datasources) regardless their subscriptions to ILMT/SUA site
At the moment, both ILMT and SUA (up to version 9.2) import all endpoints (besclients) registered and connected to IEM Server regardless their site subscriptions. No ETA on when this behavior will change in the future release.
- Duplicate agents exist in environments with Virtual Endpoint Manager
When virtual machines on VMware are managed by Virtual Endpoint Manager, duplicate agents are visible in the Endpoint Manager console and License Metric Tool: an agent from the physical computer and an agent from the virtual guest. The actual agent is marked with an icon.
- Changing the host name of the License Metric Tool server is not supported
Changing the host name of the License Metric Tool server is not supported and it results in a failing data import. The host name also cannot be changed for IBM Endpoint Manager, since the host name is recorded into your license certificate during the installation. If you want to change the host name either for License Metric Tool or for IBM Endpoint Manager, the applications must be reinstalled.
Apart from these limitations, there are some more, more or less important. But what is important is the fact that Development Team is working hard to overcome these limitations and improve the quality of the product.
Here is the list of all the other current limitations:
- Distributed Server Architecture (DSA) is not supported
DSA involves setting up multiple IBM® Endpoint Manager servers that can replicate data between themselves. If the main server is disabled, the backup one takes over its role ensuring continuous work.
This architecture is not supported because License Metric Tool can be connected only to one of the replicated servers at a time. When you try to add another server, a message is displayed saying that such database is already connected.
- Coexistence of Software Use Analysis and License Metric Tool is limited
Due to major constraints, one Endpoint Manager server cannot be shared between Software Use Analysis and License Metric Tool. For more information, see: Coexistence considerations.
Catalog search does not work during the import
- SP800-131a compliance cannot be enabled with Microsoft SQL Server
If the SP800-131a cryptographic standard is enabled in strict mode in License Metric Tool and the enhanced security mode is configured on the Endpoint Manager and MS SQL servers, the connection between the License Metric Tool server and the SQL Server cannot be established. This limitation exists because Microsoft SQL Server is not fully compliant with the SP800-131a standard.
- The time range filter accepts incorrect values
When you open the All IBM Metrics or IBM PVU Subcapacity report, and want to specify a time range for which the data is to be displayed, you are allowed to specify and alphabetic value instead of a numeric value. The value is accepted and no warning message is displayed. However, the time range that is specified in such a way does not narrow down the report in a correct way. The default value of one day is used instead.
- Inventory data is not filtered by computer group
If you open the Computer Groups report for a group that consists of computers with a particular operating system, the Inventory Data section is not properly filtered. For example, when you create a computer group for computers that run on Linux, but some computers in your infrastructure run on Windows, the Inventory Data section contains software items that are installed on both operating systems.
- On some panels, users with access to selected computer groups can see data for all computers
On the panels that are connected with reporting license usage and software classification, all users can see all computers in the environment regardless of the computer group that is assigned to them in their user profiles. This data is displayed in such a way because limiting the scope of computers would affect license usage information and would require recalculation of the values that are based on the current user access restrictions.
- Language on the IBM Software Classification panel is set according to the browser settings
License Metric Tool can be configured to use either the web browser locale or the locale that is set in the application profile. The Software Classification panel does not support the customized locale setting that is specified in the user profile. It uses only the locale that is specified in the browser settings.
- Incorrect texts on non-English locale
Some texts are incorrectly displayed on the user interface or incorrectly formatted if the locale is set to other than English.
- Export of the Hardware Inventory report to a PDF file takes a lot of time
When you export the Hardware Inventory report to a PDF file, a lot of time is needed to generate the file. Because report generation is an asynchronous task, you can use License Metric Tool user interface in the meantime.
- Time is expressed in seconds in PDF reports
In reports, some columns contain time values that are expressed in seconds while on the product user interface the values are presented in a more human-readable format.
- Cannot add a datasource to Endpoint Manager on Linux in version 9.0 GA
A data source cannot be added when configuring connections. The following message is displayed: Could not determine character set of the BES database. Are you sure the BES server is running an agent? You can work around this problem by manually setting the _BESClient_DeploymentEncoding_IANAName property to that of your deployment codepage.
- After the port number that is used by the server is changed, the URL is not automatically redirected in Internet Explorer
If you change the port that is used by the License Metric Tool server when you have SSL enabled and use a self-signed certificate, the application URL is not automatically redirected in Internet Explorer. You can solve the problem by manually substituting the old port number with a new one in the application URL. The problem does not occur if you use a certificate that is signed by a certificate authority.
Limitations in comparison to License Metric Tool 7.5
- Coverage of operating systems is reduced
In version 7.5, License Metric Tool agents are used to gather data from the computers in your infrastructure. In version 18.104.22.168, the data is gathered by Endpoint Manager agents. They support a smaller number of operating systems in comparison to the License Metric Tool agents. For the list of supported operating systems that are supported by License Metric Tool 22.214.171.124, see: Supported operating systems.
- Service providers functionality is not supported
In version 7.5, service providers can generate subcapacity audit reports. They can also manage software in different report groups and reassign software between report groups. Service providers functionality is not supported in version 126.96.36.199.
- Monitoring of shared disks is not supported
In version 7.5, you can identify shared file systems on which many computers can access the same data or applications over the network. The functionality is not supported in version 188.8.131.52.
- System reports are not available
Reports of license usage for IBM Systems and technology Group (STG) products are not available.
- Command-line interface is not available