Among the host of IBM executives at the recent opening of the Innovation Center in Silicon Valley was Jim Corgel, General Manager for ISV and Developer Relations. In his opening speech, Jim explains the strong relationship between IBM and Silicon Valley as well as touching on growth initiatives such as analytics and IBM PureSystems.
Guests share ideas and business cards at the networking session
Luis H Rodriguez, Director of IBM Innovation Centers (IIC), explains the importance of the reopening of the IIC in Silicon Valley, the main purpose of the centers and why he finds his role so exciting.
IBM San Mateo was approached by an Energy and Utility ISV to validate their application on the latest IBM Hardware.
We provided the following taylor made, dedicated system:
Vmware esxi installed on 19 x hx5 blade servers 16 cores / blade, 72 GB RAM, 52GB SSD, 8 Gb Fibre Channel HBA 26 TB's of SAN storage using the IBM XIV Storage and Storwize V7000 with SSD's
58 Virtual images running on ESxX 4.1 and applicatons built on Windows 2008x64
We also provided 24 x 7 remote access of the test configuration in San Mateo, Ca. while the development team was on the East Coast
The IBM Innvovation Centers provides end-to-end support for Independent Software Vendors (ISV's)
We helped define test configuration, installed and support test configuration of IBM Blades and Blade Chassis, vMware: hypervisor and applications and Storage as well as marketing support for their solution.
We were able to receive the hardware and install the system within 4 weeks. The ISV was able to complete their first milestone two weeks after the hardware was made available to them. They continue to use this system to test many of their applications in this virtualized environment.
working with the San Mateo Innovation Center enabled the ISV to decrease their test time and bring their application to market quicker and with more confidence of a proven solution.
San Mateo Innovation Center's mission is to work with ISV's in the local ecosystem as well as within targeted industrries to enable then to test, market and deliver their applications to our common customers.
The 100 BlueMix Days - Hands-On Workshop at the IBM Innovation Center in Silicon Valley on Friday March 28 drew a full house of IBM business partners.
IBM BlueMix is an implementation of IBM’s Open Cloud Architecture, leveraging Cloud Foundry to enable developers to rapidly build, deploy, and manage their cloud applications, while tapping a growing ecosystem of available services and runtime frameworks. IBM will provide services and runtimes into the ecosystem based on our extensive software portfolio.
If you are interested in learning more about IBM BlueMix, just contact the nearest IBM Innovation Center.
On Saturday, March 29, 2014, a team from the IBM Innovation Center in Silicon Valley attended the 2014 Harker Research Symposium to introduce IBM programs and technologies of interest to the tech-savy students.
The Harker School is a private, co-educational, non-profit college preparatory school in San Jose, California, United States. Founded in 1893, with its own incubator and students who already have their own startup companies. The Research Symposium drew a large croud of students to the IBM booth.
Of the several hundred students who visited the booth and talked to the IBM team, the vast majority were interested in 1) IBM Watson, 2) the IBM Global Entrepreneur program.and 3) Internships at IBM.
Several students had already founded their own companies and were clearly on the path of becoming he future movers and shakers of Silicon Valley.
A Connect to Win is an executive event where you will meet with peers from IBM and other Business Partners to help uncover new opportunities. This session facilitates the creation of successful business connections to drive sales through technology integration, joint marketing, and engagements with the IBM and RSI, ISV and/or Reseller sales teams.
The IBM MobileFirst portfolio of products makes it easy to develop secure and high-performance mobile apps for small-medium-large enterprise market.
At this event we will discuss development methodologies and technologies, the app development lifecycle, the latest products in our portfolio, such as Fiberlink, Xtify, Trusteer and Urban Code.
We will hear directly from IBM business partners who are using IBM MobileFirst products and last but not least,
we will hear from the IBM team that connected IBM Worklight and IBM Watson for Healthcare, demonstrating how cognitive computing funcitonality running on massive systems can be made available on smartphones and tablets.
More about the Watson Worklight hookup in this video:
On Monday November 11 SVForum’s Venture Finance and Startup SIG and the IBM Innovation Center in Silicon Valley co-hosted an interactive panel discussion about what really goes on between a VC and a startup company before, during and after the financing negotiations.
The panelists shared negotiating tactics, discussed their experiences, and provided insight into the process of closing a venture capital financing.
Speakers include Richard Mordini of Javelin Venture Partners, David Greenbaum, Co-Founder & CEO of BoostCTR, which has received the venture capital investment, and Allison Leopold Tilley, Partner Pillsbury Law who provided the contractual and legal perspective on this process.
This was one of the biggest turnouts for any event here at the IBM Innovation Center in Foster City this year, including delegations from Colombia and South Korea made up of startup companies, VC and enterprise companies, who all wanted to learn how the startup process works here in Silicon Valley.
The steadily increasing global reach of Silicon Valley is something we here at the IBM Innovation Center are noticing all the time.
Which ones again demonstrates the important of being in the right place at the right time, just like the IBM Innovation Center at the heart of Silicon Valley.
IBM (NYSE: IBM) and Libelium, a wireless sensor network hardware provider, today released an Internet of Things Starter Kit to enable dozens of sensor applications ranging from monitoring parking spaces or air pollution to providing assistance for the elderly.
Created by IBM scientists and Libelium engineers to ease application development, testing, and scalability of wireless sensor networks (WSN), the new Internet of Things Starter Kit integrates Libelium’s Waspmote wireless sensor platform with IBM’s Mote Runner software and 6LoWPAN, which allows every single sensor and device to connect directly to the Internet using the new IPv6 protocol.
The development environment of Mote Runner consists a complete tool chain (i.e., converter, assembler, optimizer, shell) to develop mote applications in high-level object-oriented languages such as Java. It comes with its own IDE based on Eclipse as well as a mote and network simulation environment to ease application development and testing. A web-based deployment and monitoring framework in concert with an edge server finally allows the integration and visualization of Mote Runner sensor networks.
The companies on Monday introduced the Waspmote Mote Runner, a computer that can collect and share data with other devices within wireless range. IBM is providing the software tools while Libelium is making the hardware, which will include sensors to collect weather, server temperature and other information.
The hardware is a motherboard with sensors for gases, oxygen, carbon dioxide, temperature, motion, light, soil temperature, GPS and others. The board comes with standard interfaces including Ethernet and serial interfaces, so it can be plugged into existing hardware like smart meters or installations like solar energy plants.
Living in Silicon Valley, we naturally pride ourselves on our innovativion skills. From one end of Silicon Valley to the next, the Valley is a virtual beehive of innovation.
On a recent trip to Nairobi I found myself in the happy situation of having to revise this first-world-centric view of the world.
The fact that Kenya, and especially Nairobi, is so advanced in mobile is not a coincidence. It is usually explained by the fact that Kenya has gone directly to mobile, bypassing land lines.
While that is true, it ignores the traditional Kenyan innovation skills, which has allowed mobile startup companies with very slender resources to create advanced mobile apps running on Feature phones and using SMS and USSD in truly ingenious ways.
M-Pesa, which is a mobile-phone based money transfer and microfinancing service for Safaricom and Vodacom, is currently the most developed mobile payment system in the world. And implemented on old-fashioned feature phones.
The Nairobi transportation system with matatus, public minibuses/commuter buses, conveys tens of thousands of commuters from the suburbs to downtown Nairobi. They in turn feed into motorcycles that carry the commuters to and from their homes to the bus stops.
A light-way and highly efficient transportation system.
Instead of pedestrian tunnels or bridges on the highways they often implement speed bumps that allow pedestrians to cross the highway between the speed bumps.
And when parts of the Nairobi airport burnt down recently, they quickly built up a new terminal by using a city of tents, for banks, the police, stores and waiting areas. All built up in a matter of days and all functioning surprisingly well.
Innovation doesn't have to involve large amounts of venture capital and advanced computers. It actuallt exists all over the world, with often highly interesting results.
Nairobi equals mobile; the Nairobi mobile market is highly active, very innovative and eclectic. Startup companies like MoDE, named IBM Global Entrepreneur of the year 2013, is an example of the startup companies one sees in Nairobi.
Many of them are built around the USSD and SMS standards, and focused on the feature phone market, which still is dominant in Kenya and the rest of Africa.
But that is changing. There are electronics store everywhere featuring the very latest smartphones and tablet and 4G is being rolled out as well.
So the interest in IBM's Worklight was high when we taught two classes at the Innovation Center in Nairobi.
Over 40 students showed up at short notice and tore into the class materials as if there was no tomorrow.
After two hours it was time to ask if the students were ready to proceed to lab 2. The answer was not holy unexpected. "Lab 2? we are already on lab 3 and 4".
Smart programmers, a mobile culture and the IBM Innovation Center combine to make the Nairobi mobile marked a natural for Worklight and the iBM MobileFirst portfolio of products.
Silicon Valley is really Ground Zero for Big Data. Not only is the IBM Big Data development team based in Silicon Valley Labs, but Big Data companies like Cloudera, HortonWorks, MapR, Datameer and many others are all based here.
For an enterprise company like IBM, who counts the world's very largest companies among our customers, security is our middle name. And although we have a rich portfolio of security products to match diverse user needs, accessing information about our security offerings is surprisingly easy.
The quick path for answers to your questions about security, technical solutions, and IBM's security portfolio is: http://ibm.com/security/, where you can find all we have to offer.
Big Data, of course, is a key area right now where security is of paramount importance, and Vijay Dheap, who leads Mobile Security Strategy and Big Data Security Intelligence Solutions for IBM, has started a must-read Security Intelligence blog at: http://securityintelligence.com/
Inclusive to effective Systems Management, our Tivoli brand is heavily focused on security and the following link is a good starting point for information about our Security, Risk and Compliance Management Solutions: http://ibm.com/software/tivoli/solutions/security/
The IBM MobileFirst initiative may be as revolutionary as IBM's System 360 back in the 1960's.It is aimed at moving the enterprise out of the fortress-like static datacenter and making it mobile. Allowing hundreds of millions of customers to conduct safe and secure transactions wherever they may be. IBM MobileFirst not only leverages Mobile, but the Cloud, Big Data and Social as well.
Simplify and accelerate the
development, testing, and delivery of your mobile
apps with this free Eclipse-based visual
development and server environment. It supports
native, hybrid, and standard web development
methods and maximizes code reuse across iOS,
Android, BlackBerry, and Windows® Phone
platforms. The IBM Worklight Developer Edition is a self-contained, easy-to-install
plugin for the Eclipse IDE. While IBM Worklight Enterprise and Consumer
Editions consist of separate development environment and server
components, the Developer Edition packages them into a single Eclipse
download without the need to install database or application servers.
This edition is free for evaluation purposes. More on this link
IBM Innovation Center offers support for Worklight with classes and architecture assessments. Just let us know if you have any questions.
With WorkLight, IBM moves briskly into the mobile space.
So what is Worklight? Well Worklight provides an open, comprehensive and advanced mobile application platform
for smartphones and tablets, helping organizations of all sizes to
efficiently develop, connect, run and manage HTML5, hybrid and native
applications It leverages standards-based technologies and tools and the
Worklight platform ships with a comprehensive development environment,
mobile-optimized middleware, and an integrated management, and analytics
console, supported by a variety of security mechanisms.
HTML 5 is a very hyped technology, but with good reason. It promises to
technological tipping point for bringing desktop application
capabilities to the browser. As promising as it is for traditional
browsers, it has even more potential for mobile browsers. Even better,
the most popular mobile browsers have already adopted and implemented
many significant parts of the HTML 5 specification. In this five-part
series, you will take a closer look at several of those new technologies
that are part of HTML 5, that can have a huge impact on mobile Web
application development. In each part of this series you will develop a
working mobile Web application showcasing an HTML 5 feature that can be
used on modern mobile Web browsers, like the ones found on the iPhone
and Android-based devices.
Although the article doesn't explicitly target Worklight, it would be the perfect environment in which to develop this app, since the Worklight Developer Edition is a free download..
IBM is expanding its big data platform to run on other distributions
of Hadoop, beginning with Cloudera. Cloudera is a top contributor to the
Hadoop development community, and an early provider of Hadoop-based
systems to clients across a broad range of industries including
financial services, government, telecommunications, media, retail,
energy and healthcare.
As a result, Cloudera Hadoop clients can now take
advantage of IBM's big data platform to perform complex analytics and
build a new generation of software applications.
IBM has the industry's broadest portfolio of big data capabilities
with software, hardware, services, and innovations developed by IBM
Research such as the Watson system. Over 100 IBM Business Partners have
adopted IBM's big data platform, bringing a new class of solutions to
market and extending the reach of IBM analytics offerings for clients.
In addition,has acquired Vivisimo, a leading
provider of federated discovery and navigation software that helps
organizations access and analyze big data across the enterprise.
Vivisimo is a privately held company based in Pittsburgh, Pennsylvania.
Financial terms were not disclosed.
Vivisimo software excels in capturing and delivering quality
information across the broadest range of data sources, no matter what
format it is, or where it resides. The software automates the discovery
of data and helps employees navigate it with a single view across the
enterprise, providing valuable insights that drive better
decision-making for solving all operational challenges.
Today's news accelerates IBM's big data analytics initiatives with
advanced federated capabilities allowing organizations to access,
navigate, and analyze the full variety, velocity and volume of
structured and unstructured data without having to move it. See the above link for more details.
The IBM Innovation Center in Silicon Valley is running BigInsights in our data center and is also supporting the IBM Analytics portfolio. Big Data, BigInsights and Analytics are parts of the same story around how to manage and manipulate very large amounts of data and then gain actionable insights.
The IBM world-wide Innovation Centers regularly schedule meetings with our business partners to help them "Maximize their Relationships with IBM.'
The informal sessions typically last two hours and give our business partners a chance to learn more about the practical aspects of working with IBM.
We cover everything from how to find resources in Partner World, how to leverage the global Innovation Centers as well as the latest IBM technology initiatives.
Below is a list of the URLs to IBM resources we typically walk thru during these sessions, where we usually spend a lot more time in round-table discussions than in presentations. ( Picture from recent event at the IBM Innovation Center in Silicon Valley)
Big Blue has a pretty potent set of cloud options
but it’s going about its business very cleverly. Given it’s big-iron
heritage, IBM rarely talks about the hardware component of its cloud
portfolio, Coyle said.
“They’re attacking this from a software perspective. They’ve taken
Tivoli and are building this software umbrella so that you can take
whatever you’re running in your data center now and put all or part of
it in a public or private cloud,” he noted. IBM’s 2010 acquisition of Cast Iron also give it a slick appliance that lets customers integrate in-house apps with SaaS applications running outside.
He doesn’t see IBM cloud penetrating a ton of new smaller businesses,
but for many existing IBM shops — and there are a ton of them — IBM
cloud is a no brainer.
To this we we can add that 80% of the Fortune 500 companies already use IBM cloud computing capabilities.
As a taster, see this presentation from Giuseppe Accardo showing where Cognos Business Intelligence solutions fits in to the IBM Business Analytics portfolio and an explanation of some of the features of this product:
Managers from San Mateo IBM Innovation Center answering visitors' questions at TieCon 2011 in Santa Clara.
Wikipedia writes that "TiE (formerly The Indus Entrepreneurs) is a global
nonprofit dedicated to fostering entrepreneurship. TiE has 54 chapters
in 13 countries, with a total membership exceeding 13,000. TiE is most
closely affiliated with the South Asian business community, and is
recognized as an important networking forum for entrepreneurs and
investors. TiE's sponsors include nearly every venture capital firm in Silicon Valley."
The Innovation Center shared a booth with the IBM Watson Team.
Many of my friends ask me what I do at IBM and I tell them that as an IT specialist I focus on Storage Systems. They immediately think of the warehouse self-storage businesses that are used to save grandma's extra furniture.
I explain to them it's not that type of storage. It's the type of storage that keeps their music, pictures, videos and social networking messages safe, accessible and reasonably priced. Once I explain that to them, they get it. Their expectation is that they can share their photos anytime, won't have to wait to play their favorite game and can to keep their data safe and secure at an affordable price.
I've learned that if we can provide the same quick real-world examples to our customers and partners of how IBM Storage Systems provides solutions to their opportunities and challenges, they also get it.
Below are some links to videos that can help you show some of the real world solutions that IBM Storage provides and I can share my own personal experience working with two of IBM technologies.
The IBM FlashSystem Storage provides low latency access to tera bytes of data and can greatly decrease processing time for applications that are very IO intensive and require low latency, i.e.. that is the ability to access data very quickly. Working on one recent engagement we had a discussion about monitoring performance of the system. It was suggested that we log the data every five seconds, but the partner said that the particular test he was running was expected to complete in milliseconds not seconds. Although this was a challenge, this was also a great opportunity. Although the function that was being tested was to determine in real-time if profitable financial trades were possible while a trade was still in transit to the market, this also opened up the possibility whether other real-time analysis such as fraud detection would be possible.
Software Defined Storage became very clear to me when I was asked to support an engagement to create of a new iSeries partition. Usually creating a new partition takes days to complete, but by using the IBM SAN Volume Controller to create an image of a running system we were able to complete the task in hours. Software defined storage has allowed us to not only simplify the management of Tera Bytes of data, but add new capabilities that has made us more productive and capable of not only doing more with less, but doing it more quickly.
Whether you're a multimillion dollar enterprise with a team of social media experts or a startup of 5 trying to grow your brand, you are not immune to the pitfalls of a social media crisis. Crises can range from customer complaints to marketing mishaps, both big and small and everything in between. The way you handle a crisis can ultimately strengthen or weaken your brand image.
Here's a list of 10 must-have tips to manage a social media crisis that I walked away with from Marketing and Social Media professor Kimberly Legoki, who spoke at the Disrupting Business: Social Marketing Symposium at IBM's IIC in Foster City, CA. You're going to want to bookmark this list in case of emergency!
1. Always be listening and monitoring
When crisis strikes, make sure you've got eyes on everything that's being said so that you can quickly respond and fully understand the scope of the crisis. Aggregation tools like Storify can help you keep an ear to the pulse of the story so that you can assess what people are saying.
2. Turn off auto-post immediately
Auto-posting is great for many things, but if you have to address an unfortunate circumstance you don't want it to accidentally be followed by a post that can look insensitive or contradictory.
3. Immediately acknowledge the situation
Even if you're not ready to release details, if there is a situation that people are talking about, you need to acknowledge that it happened and that you will keep the public in the know as you gather more information. These actions are necessary for taking charge of what people are saying about your brand.
4. Get your message to as many outlets as possible
While it's best to centralize all of the information, perhaps in a blog, use all other social media channels to direct people to that location.
5. Correct – don't delete!
Once it's out there, deleting it won't make it go away and it might make it worse. Deleting looks suspect and creates more negative sentiment. If there's a mistake, acknowledge it and update the information.
6. If you must temporarily disengage, do it the right way
If you must disengage (as @NASAVoyager2 did during the federal government shutdown – insert image) don't suspend or delete the account. Acknowledge that due to circumstances your organization won't be able to respond to or monitor comments via social media and supply an alternative way of reaching out. Let people know when you return.
7. Own the #hashtag
In your first post about the situation, use the hashtag and continue to use it to encourage others to use it, too. That first post will be the one that gets re-posted again and again.
8. Monitor online chatter before resuming marketing activities
Before you get back to business as usual, make sure you're listening to what people are saying about the crisis. You don't want to go back to your regularly scheduled marketing until your customers are ready for that.
10. Practice, refine, repeat
It's important to plan ahead for a crisis. Who's going to post to where? Does everyone who would need access to a platform actually have access? Who approves the posts? Have a template ready to go in case of emergency. Practice a mock crisis every 6 months with this team to ensure that everything is in order.
You are now equipped to handle any disaster that comes you're way. While I hope you never have to use this list, you'll be glad to have it if disaster strikes.
Professor Legoki is a crisis management savant who has managed and studied crises for over 20 years. Her latest project is called “The customer who tweeted #boycott; an empirical investigation of consumer activism on Twitter.” Tweet @KimLegoki and what you want to #boycott, to be included in her research.
Do you have any other tips to add? Any good examples of companies that didn't follow these tips? I'd love to hear your thoughts!
IBM PowerVC version 1.2.1 became available in Jun, 2014 includes significant enhancements for current and new clients.
PowerVC™ is the new advanced virtualization management offering, built on OpenStack, that delivers advanced virtualization management for IBM AIX® and Linux environments on IBM Power® Systems. PowerVC has quick time to value and low total cost of ownership, as the focus of this offering is simplicity and ease of use. IBM Power Systems servers now including POWER8 processors which, along with PowerVC technology are designed to help clients dynamically build an infrastructure that supports a Software Defined Environment or a Cloud infrastructure.
PowerVC enables Power Systems customers to lower their total cost of ownership with simplified ease of use and capabilities, easily deploy and move workloads and maximize resource utilization. PowerVC has been built to require little to no training to get moving on optimizing your Power Systems virtualization, with advanced placement policies and monitoring and management of VMs.
The enhancements include:
Support for PowerVM Shared Storage Pools (SSP)
Support for POWER8 processor-based systems
PowerVC has now been translated and localized for multiple languages including simplified and traditional Chinese, French, German, Italian, Russian, Spanish, Japanese, Korean, Portuguese (Brazil)
Support to manage PowerKVM virtualized environments including support for:
Local storage, iSCSI data volumes, NFS
VM relocation, packing and striping scheduler policies
Open vswitch network virtualization support
Support for the CloudInit activation engine for Linux clients
PowerVC 1.2.1 is based on the Icehouse release of OpenStack
Support for Shared Storage Pools is one of the key enhancements for our existing clients. As many of you know, the availability of OpenStack drivers for fiber channel storage devices has been one of key challenges. Shared Storage Pools provides an alternative support path for storage devices not currently supported by OpenStack and PowerVC.
PowerVC 1.2.1 will include the capability to manage PowerKVM based systems such as the POWER8 processor-based S812L and S822L Linux only scale out systems. PowerKVM is intended to enable exploitation of Power Systems hardware capabilities while leveraging the Open Source community and Linux virtualization administration skills.
PowerVC 1.2.1 also introduces the CloudInit activation engine (currently only for Linux clients). CloudInit is an emerging Open Source project focused on the initial configuration of the virtual machine after deployment. The Virtual System Activation Engine will remain the default, but clients using PowerVC to deploy Linux can start leveraging CloudInit.
The management platform for PowerVC 1.2.1 is supported on RHEL 6.4 and 6.5 on Power or X86 hardware
Customer centric organizations require new tools to deliver better on-line customer experiences, for users today who expect better service. To gain competitive advantage, on-line marketers need to quickly analyze web and customer issues in order to provide a better web and mobile customer experience.
IBM Tealeaf solutions are such tools. By capturing and recording digital customer interactions on a website in near real time, Tealeaf allows companies to visualize customer visits to understand user actions, and any unexpected business results.
Recently a large on line travel retailer noticed that site visitors who booked both air travel and rental car reservations had a conversion rate on rental car bookings of almost 90%. In other words, 90% of customers who booked air travel and then looked at rental cars were converted successfully. However, customers who just visited the site for rental cars were only showing a conversion rate of some 13%. By installing and using IBM Tealeaf tools, the retailer found the following:
For car rental only travelers, the website code was defaulting the arrival time for car pickup to midnight (unbeknown to the end user). Hence when the web software looked for car rentals at that time, it found that most airport rental agencies were closed at midnight, so returned the default message, “no cars available” to the on-line shopper.
Air Travelers meanwhile inherited a car pick up time of the airline flight arrival time, which resulted in a high conversion to rental car bookings.
Using IBM Tealeaf, the on-line retailer was able to gain deeper insight into the customer experience and see quickly how their own web site software was causing the problem of low conversion rates on rental cars, for car only shoppers. This allowed a quick correction to the web software which in turn drove higher revenue from on-line car rental bookings.
For any online businesses facing pressure to increase revenue and decrease cost, managing the customer’s experience has to be part of an essential strategy. IBM Tealeaf solutions provide the ability to monitor a customer’s website issues on an almost real time basis. Tealeaf allows organizations to intercept web problems quickly, to increase revenues and customer loyalty. In effect, it allows on-line merchants to view their own digital commerce sites thru the eyes of their customers, and experience it as they do. Reading the tealeaves has become an important part of managing web businesses.
Smarter Commerce, up to just recently, has been kind of a nebulous term to me. Hard to actually define. In effect, it is using up to date new tools, such as mobile technology, social technologies, analytics, and cloud technologies to build applications that a few years ago were unheard of, or probably impossible to construct due to lack of computing power or tools to execute them.
I recently experienced "smarter commerce" first hand, which brought home to me the power of these new applications and why they are so important. My interaction with "smarter commerce" was via United Airlines. The Airline industry has made a lot of recent strides to improve service and customer satisfaction by using smarter commerce type applications.
In my situation I was scheduled for an air trip to Rochester NY. I received the normal email message 24 hours prior to departure to check in. I did this on line, and completed printing of boarding passes etc. At that point, I thought my interaction with United was complete until the following day at the baggage drop off. However, late that afternoon, I got a mobile text message addressed to me from United on my Samsung 4 Galaxy. United informed me that my flight that I had checked in for to Washington DC was cancelled due to mechanical problems. It also directed me on the spot to a UAL site to choose a replacement combination of flights AND seats to reach my destination at around the same time. I was able to complete this in a short time and actually book a replacement flight via Chicago that got me to Rochester 45 minutes earlier. So I went to the airport the next day, with booked flights, seats and no issues. I tried to imagine this trip maybe a few years ago. I would have arrived at the airport to check in with boarding passes for a flight that was cancelled, stood in line for minutes if not hours getting new bookings, and of course been delayed hours if not days due to lack of available alternatives at the later time. So United Airlines, by using a little data analytics, and mobile technology had taken a potentially bad customer sat situation and turned it into a positive. A very powerful business case.
Smarter Commerce allows companies to put the customer at the center of the process, instead of the company at the center. It anticipates, via analytics and an extension of core system data, and uses mobile and social tools to allow optimization and real time action to deal with business problems, that even just several years ago, were impossible to deal with. Smarter Commerce is....., your customer in context.
Infrastructure matters because business outcomes matter and new outcomes entail new infrastructure demands.
With new workloads, such as, cloud, analytics, mobile and social placing additional demands on the server, sever virtualization management tool and storage systems we are currently utilizing - the right infrastructure matters, and the right infrastructure needs to be fast, flexible, reliable, secure, and manageable.
Come learn how the breakthrough with Flash storage combined with the very latest innovative IBM POWER8 technology announcements meet these new demands.
PowerVC is the new advanced virtualization management offering for Power Systems, built on OpenStack. PowerVC delivers advanced virtualization management for IBM AIX and Linux environments on IBM POWER Systems. PowerVC has quick time to value as the focus of this offering is simplicity and ease of use. PowerVC enables Power Systems customers to lower their Total Cost of Ownership with simplified ease of use and capabilities, easily deploy and move workloads and maximize resource utilization. PowerVC has been built to require little to no training to get moving on optimizing your power system virtualization, with advanced placement policies and monitoring and management of VMs.
PowerVC editions include the following features and benefits:
Virtual machine image capture, deployment, resizing, and management
Resource pooling through shared storage pools
Policy-based VM placement to help improve usage and reduce complexity
Real-time management optimization and VM resilience to help increase productivity
VM Mobility with placement policies to help reduce burden on IT staff in a simplified GUI
A management system that manages existing PowerVM deployments
Security through existing Active Directory deployments
PowerVC Standard Edition includes new support for PowerKVM which includes the following features and benefits:
Support for managing Red Hat and SUSE guest VMs that are running under PowerKVM
Enhanced storage configurations specific to PowerKVM, including NFS storage
Support for Open vSwitch network configurations under PowerKVM
For businesses, we wanted to create a system which allows line-of-business users to easily create applications without needing a high level of technical know-how, reduce the total cost of ownership by introducing cost savings inherent in the cloud, and enable businesses to rapidly adjust to their customer and client needs by leveraging the flexibility cloud applications provide--instant updates, new features deployed automatically (high responsiveness from the end-user's perspective).
By doing all of this, the goal is to provide a platform that allows everyone--the developers, the businesses, the end-users--to accelerate their exploration of cloud app capabilities, whether it be to solve social, mobile, or big data needs and challenges--or combinations of the three, to build the next generation of cloud applications and services.
The IBM MobileFirst portfolio is made up of a rapidly growing number of products. Let's go thru the portfolio one by one to learn how we can use each individual product, either alone or together with other products, to create innovative mobile solutions.
We'll start with Xtify which delivers cloud-based mobile push messaging and digital wallet/passbook capabilities, enabling businesses to deliver rich, engaging, personalized content to on-the-go consumers anytime, anywhere.
For CMOs and their organizations, Xtify extends IBM Enterprise Marketing Management digital messaging capabilities by adding mobile application push and mobile web push to our existing digital marketing execution channels. Providing customers with deeper connections and a faster way to engage, nurture and grow their customer base.
This acquisition helps mobile enterprises provide timely, relevant and customized interactions with their customers. Enhancing the capabilities of IBM’s MobileFirst Platform, supporting all development approaches including Hybrid, Web and Native, providing maximum flexibility to developers who are building mobile applications.
As part of IBM’s Smarter Commerce initiative, Xtify will make it easier for organizations to embrace mobile commerce and drive in-store traffic to increase sales – using their customer’s contextual information to create and deliver seamless, intuitive customer interactions – at the right time, in the right place and through their mobile device of choice.
Now let's take a look at some demos:
If you have any questions about Xtify, reach out to your nearest IBM Innovation Center.
After many years and much hype the Internet of Things is finally here and IBM is already a key player in this important technology that aims to connect not people but billions of instrumented things.
The Internet of Things represents an evolution in which objects are capable of interacting with other objects. Hospitals can monitor and regulate pacemakers long distance, factories can automatically address production line issues and hotels can adjust temperature and lighting according to a guest's preferences, to name just a few examples. Furthermore, as the number of devices connected to the Internet continues to grow exponentially, your organization's ability to send, receive, gather, analyze and respond to events from any connected device increases as well.
DevOps is the backend of Agile Development, a process for continuous software delivery that is changing the enterprise.
The IBM DevOps approach speeds up and sustains the software-driven innovation you're planning, developing, testing, and delivering. Regardless of whether your focus is in mobile development, cloud hosting, big data analysis, or social business, you can continuously release better software and services faster, at lower cost and with less risk.
IBM DevOps works by engaging and aligning all participants in the software delivery lifecycle — business teams; architects, developers, and testers; and IT operations and production — around a single, shared goal: sustained innovation, fueled by continuous delivery and shaped by continuous feedback.
Easier IT operations with mobile application upgrade independent of server upgrades, new server deployment without mobile application rebuild, improved license usage management, device de-provisioning, and Application Center enhanced resilience on 2-G networks
Improved developer productivity with new UI-based automated SOAP and SAP service discovery, custom patterns and instant application previews
Expanded security capabilities with FIPS140-2 for data in motion and user certificate provisioning for client-side authentication
Updated mobile operating system support, including support for recent levels of iOS, Android, BlackBerry, Microsoft™ Windows™ 8 and RT, and Windows Phone 8 in addition to third-party software support updates for JQuery Mobile and Dojo
Translation of mobile application user-facing texts into Chinese (simplified = zh), Chinese (Traditional Han = zh-tw), French (fr), German (de), Italian (it), Japanese (ja), Korean (ko), Portuguese (Brazil = pt), Russian (ru) and Spanish (es)
Ideal for companies that wish to build mobile applications to exploit existing enterprise services hosted within the robust and scalable CICS environment
Uses existing CICS web service technology: a separate WSBIND file provides the mapping from the COBOL, C/C++, or PL/I language structures to JSON, or from JSON back to the language structure
Requests are process by CICS in a web service pipeline, taking advantage of the proven web service infrastructure within CICS Transaction Server
JSON greatly simplifies connectivity to mobile devices, particularly when using IBM Worklight Server, as you no longer need to write extensive custom adapter code to invoke CICS services
So if you have a mainframe and want to share date on smartphones, just download the Feature Pack and IBM's Worklight and get started. It is as easy as that. And if you don't have a mainframe but would like to buy one, just let us know. We're here to help.
Because of his access to IBM's computers, Mandelbrot was one of the first to use computer graphics to create and display fractal geometric images, leading to his discovering the Mandelbrot set in 1979.
IBM and http://IBMblr.Tumblr.com celebrate the life of Benoit B. Mandelbrot, IBM Fellow Emeritus and Fractal Pioneer. In this final interview shot by filmmaker Erol Morris, Mandelbrot shares his love for mathematics and how it led him to his wondrous discovery of fractals. His work lives on today in many innovations in science, design, telecommunications, medicine, renewable energy, film (special effects), gaming (computer graphics) and more.
Recently there have been a lot of new developments in the realm of Power Systems IBM i storage options. Historically, IBM i users have gravitated to Internal storage for a variety of reasons. However, some strategic influencers are driving more and more use of external SAN based storage. Those would include, Power HA and backup considerations; Live Partition Mobility, Lower costs (of SAN storage); Improved connection capabilities; and Improved utilization via cloud technologies.
IBM i supports three basic disk attachment methods: 1) Native attach via raid adapters to internal disks or expansion drawers; 2) Native attach via Fiber channel adapters to supported SAN storage, which includes DS8000, SVC, V7000, V5000 and V3700; or 3) VIOS attached storage options.
Some of the Identifying factors that need to be considered when determining which type of disk storage is right for a particular IBM i environment:
- Size of data in the Enterprise - isolating or consolidating?
- I/O Performance required
- Availability and Backup Requirements
- Data Replication options and POWER HA
- Live Partition Mobility Requirements
- Frequency of deploying new partitions or workloads
- Flexibility vs Complexity
The following requirements might indicate that SAN storage is a preferable solution:
1- Consolidation of partitions via virtualization
2- The sharing of limited fiber ports
3- The need for thin provisioning
4- Large disk requirements on smaller servers that might otherwise cause users upgrade to larger servers to support more internal disk.
5- Desire for improved availability and recovery with disk based replication and PowerHA,
6- The need to shorten backup cycles using Flash Copy services.
Old guidelines for SAN storage performance on IBM i OS have pretty much been replaced by a new reality due to increased performance of adapters and back end storage. In many cases SAN storage performance can equal or exceed internal disk performance, depending on configurations. Several years ago this was not the case.
LUN sizing hints and tips for IBM i with direct fiber attach SAN disk:
- On the DS8000 series, LUNS must be defined to provide 520 byte sector support for IBM i
- The requirement for Fiber Channel adapters is driven by the quantity of LUNS and paths available. A maximum of 32 luns is supported per IOP adapter; and a maximum of 64 luns on the IOP-less adapters.
- Minimum LUN size is currently 17.5GB; Maximum is 2.0TB minus 512 bytes
- A minimum of 6 luns is recommended in any ASP where you care about performance; basic guidance says 12 luns per virtual scsi adapter, with a maximum of 16.
The IBM Disk Magic tool can be used to model the size and number of luns required.
IBM i has many new storage options for both internal and external uses. IBM Power Systems and IBM System Storage continue to provide the most integrated and efficient solutions. More Information on these technologies is available here:
- IBM i 7.1 Technical Overview Redbook - http://www.redbooks.ibm.com/redpieces/abstracts/sg247858.html?Open
- IBM i Storage Techdocs - http://www.ibm.com/support/techdocs/atsmastr.nsf/WebIndex/PRS4011
The event is held from 9am - 4pm at 425 Market St. in San Francisco. This is a golden opportunity tolearn how to program mobile apps in HTML5 and native code with IBM's Eclipsed-based Worklight, Studio, and then deploy them to the enterprise-grade Worklight Server.
IBM is moving with extreme speed on the mobile front, acquiring a steady stream of mobile companies. Trusteer, Xtify and Urban Code, and now Fiberlink. A sign of how important IBM considers the mobile space for the enterprise.
IBM clearly intends to play the same revolutionary role it played in the PC revolution and before that with System 360. Now that the enterprise is moving to mobile, IBM intents to lead the massive movement to mobile in the global enterprise space.
With Fiberlink’s MaaS360 cloud-based offerings, IBM will expand its bring your own device (BYOD) capabilities to deliver a complete mobile management and security solution through IBM MobileFirst that includes trusted transactions and security intelligence capabilities for mobile apps, users, content and data.
This announcement is another milestone in IBM’s strategy to build the industry’s most comprehensive set of mobile capabilities while eliminating barriers to adoption and accelerating the productivity benefits of mobility. At the same time, IBM is expanding the vision for enterprise mobility management to also include secure transactions between businesses, partners and customers.
Stay tuned for more on this story and join us at the IBM Innovation Center in Foster City in Silicon Valley for our mobile event on December 11, when we will cover the latest on IBM's mobile story.
Companies, academics and individual software developers will be able to use it at a small fraction of the previous cost, drawing on IBM’s specialists in fields like computational linguistics to build machines that can interpret complex data and better interact with humans.... It is also an indication of how quickly the technology industry is changing, from complex systems that cost millions to install to pay-as-you-go deals that provide small companies and even individuals access to technology that just a few years ago only the largest companies could afford.
What we are seeing is a brand new deployment model where a massive cognitive supercomputer like Watson quickly can be brought out of the lab and the hospitals where Watson for Healthcare has been deployed until now, and onto the global cloud.
This move leverages IBM's strong position in mobile and cloud computing, and ushers in a brave new world where a global enterprise company like IBM can move as fast as if it was a startup company in Silicon Valley.
Stay tuned, this is just the beginning of the Watson story.
IBM's Watson has introduced cognitive computing to the world, not only winning the game of Jeopardy but also allowing doctors to make sense of the tsunami of data that is generated in the medical field.
Up until now, doctors have been able to access Watson from traditional desktop computers. But they will now be able to do so from their smartphones. Thanx to a pilot project out of IBM Research that has leveraged IBM's innovative Worklight mobile technology together with Watson.
The IBM Watson solutions team developed a sophisticated browser-based application that not only presents IBM Watson query results to oncologists but also facilitates their patient-consultation workflow. The IBM High Performance On Demand Global Solutions (HiPODS) Enterprise Mobile team has now extended this solution with full mobile support. Using IBM® Worklight® as the supporting infrastructure, the team created a prototype for a sophisticated mobile app to complement the browser-based application.
The mobile application prototype runs on a tablet so that the doctor can refer to the patient EMR and query IBM Watson while seeing the patient. For consistency, the views of the mobile application are similar in content, look, and feel to those in the browser-based application. But the doctor can also interact with the mobile application with gestures such as swiping or pinching. In addition, the mobile app supports the tablet's audio and camera features. The doctor can add to the EMR by dictating directly into the tablet or using the tablet's camera to take photos of the patient
This is a really important article for anyone interested in how mobile technology can be used in advanced medicine.
And for anyone interested in Worklight and mobile computing, contact us here at the blog or your nearest IBM Innovation Center.
I recently attended the IBM Power Systems Technical University at Enterprise2013 conference. The IBM PowerVC (Power Virtualization Center) was a popular topic. Everyone was interested in a tool that is simple to use and can easily manage a virtualized environment.
IBM Power Virtualization Center (PowerVC) is the new advanced virtualization management offering, built on OpenStack, that delivers simplified virtualization management for IBM POWER Systems.
What it does:
Register physical hosts, a storage system, and network resources and use them to create a virtual environment.
Create, resize, and attach volumes to virtual machines.
Monitor the utilization of the resources that are in your environment.
Migrate virtual machines while they are running (hot migration).
Capture a running virtual machine that is configured just the way you want it to be. When you capture the virtual machine, an image is created that can be deployed multiple times in your environment.
Deploy images quickly to create new virtual machines that meet the demands of your ever-changing business needs.
Why you should have it:
PowerVC enables clients to improve resource utilization, reduce capital expense and power consumption, increase their agility to quickly respond to changing business requirements, manage scalability without adding complexity and dynamically adjust workloads to ease burden on systems management.
PowerVC is currently available in two editions and can manage Linux on Power and AIX, running on
Power hardware including Flex System POWER compute nodes. It currently supports IBM storage subsystem V7000.
Other external storage is supported via SVC.
- PowerVM Express edition; basic function - to manage through IVM
- PowerVM Standard edition; full function - to manage through HMC