Problem:Finderr uses WinHelp. The Help for this program was created in Windows Help format, which was used in previous versions of Windows and it is not supported in the newer flavors of Windows Operating Systems like Vista or Windows 2008. Windows Vista and Windows Server 2008 are not shipped with Winhelp application. So you will get error messages popping up while executing finderr utility shipped with IDS 11.50 on Windows Server 2008 and Vista:
The GUI finderr program supplied with CSDK and IConnect also doesn't work on Windows Vista or Windows Server 2008. The execution of finderr utility in client products pops-up the following error messages.
The workaround is to download the Windows Help program (WinHlp32.exe) from the following Microsoft support Web site.
For Windows 2008:
The problem has been fixed in IDS 11.50.xC3 and CSDK-3.50.xC3 releases. So you can always upgrade to these releases to get finderr utility working in newer flavors of Windows Operating System.