In this interview, IBM Champion Scott Francis explains how their BPM solution helps make software “a background issue rather than a foreground issue”.
He suggests that when it comes to considering the development of a mobile BPM solution, you should look at the value this will bring, rather than looking at it as a problem. IBM Worklight, IBM BPM and BP3 work well together for the creation of mobile BPM applications.
As an example of the advantages of a mobile BPM application, he suggests that field engineers could be assigned work based on their location. Another example is that claims processing could be done from any location: not just from the office.
On IBM’s MobileFirst strategy, Scott points out that this ties together all the elements required for the development of an enterprise mobile strategy into one composite story.